Level 1

0 points

iDVD crashes when using 7.0 themes

I am using iDVD for a school project. I was using the theme "Revolution", put all my videos and slideshows. I used preview to check it and the main menu came up. I clicked for one of my submenus and the transition started. My computer showed the beach ball and then froze. Everything, from the dock to the program itself. I had to hold the power button to restart.

I opened iDVD again and tried going to the submenu first then using preview. I now had the submenu in preview, I clicked a button to go back to the main menu and same problem.

Next I tried to burn a DVD to avoid preview and while rendering the menus it froze again.

I decided to switch to a 6.0 theme and everything worked fine, even burning a DVD. When I decided to use a different 7.0 theme the same problem occured. I believe my 7.0 themes are corrupted and iDVD does not recognize they are.

Does anyone know how to fix this problem? The 7.0 themes are much nicer for the project I am doing. Can I download the 7.0 themes from somewhere?

P.S. I tried reinstalling iLife and iDVD several times as well as updating and no progress.

Macbook Pro (Intel Core 2 Duo), Mac OS X (10.5.1)

Posted on Nov 25, 2007 12:22 AM

56 replies

Jamas

Level 1

0 points

Dec 17, 2007 11:11 AM in response to jrod07

I managed to get the Stretch 7.0 Theme to finally work. I was getting the same frozen problem while encoding the menus.

I left the main menu as is. For all of the sub menus I made them static. To do this go to the sub-menu. Click on the i (information) button. Turn of the intro and outro. Then set the loop time to 0.

After that I had no problems with menu encoding. Kind of ***** since it makes the theme less interesting to look at, but it was a quick solution on a project I had invested a lot of time on.

I have not tried this on other themes yet.

MaxFS

Level 1

77 points

Dec 19, 2007 9:31 AM in response to Jamas

I've made some minor changes in my project and tried to create an image using my previously tried method of letting it stay stuck for a few hours. However, this time this "trick" did not work. So I used your suggestion to make the submenus static - sure enough, it did the trick! Curious to see what the static menus look like - the project is still being burned...

fav321

Level 1

0 points

Dec 19, 2007 3:06 PM in response to MaxFS

This is crazy, they need to fix this now! When I'm running iDVD 08 I need to shut off "background encoding" in the Advanced menu to stop it from crashing. But then it still crashes during the rendering process if there is a submenu in the project.
I've tried Archiving the project then creating a new user account and burning from the new user account. It made it through the menu rendering process but froze during the "Processing Slideshow" phase.
One thing that I noticed that was interesting is that if you open Activity Monitor while Idvd is running it shows that 2 processes are not responding. One is called "EncoderServer" and the other is called "Thumbnailserver" I think this may be where the bug lies.
Hope they fix it soon,
Fav

Dec 22, 2007 6:20 PM in response to jrod07

I am having the exact same problem with iDVD on my 15 inch MacBook pro as many users on this forum have posted.

I am trying to burn a disk image of a DVD project but it keeps crashing. I am surprised that this problem has not been addressed yet.

Dec 22, 2007 7:06 PM in response to Bobak Kamaei

Just to update my situation:

I called apple and they recommended I do a full re-install of iLife. They wanted me to manually delete all traces of iLife from prefrence folders and all THEME folders. I did exactly what they told me and re-installed JUST iDVD 08. Same problem exists.

I transfered all the files for my slideshow to our new iMac 20'' and burned it from there without a single issue. So it is deff related to the Macbook pro.

Apple needs to address this right away as currently, iDVD is a useless product for MacBook Pro users.

jdlovell

Level 1

0 points

Dec 22, 2007 8:38 PM in response to jrod07

I'm another victim of the IDVD freezing the computer on Rendering more than one menu and slideshow. Spent 2 days working on a Christmas Video and was only able to burn the movie. It will not render more than one menu. Was unable to get the chapters or slideshow to burn. Very disappointing to not be able to send grandparents a copy of their grandson's year in Hawaii. Has Apple fixed this problem yet?
I have the Mac Book Pro with Leopard just like the rest of us.

Len Goff

Level 6

17,911 points

Dec 22, 2007 9:53 PM in response to jdlovell

+Has Apple fixed this problem yet?+

http://www.apple.com/feedback/idvd.html

fav321

Level 1

0 points

Dec 23, 2007 1:05 AM in response to Rob Loomis

Rob, glad to hear you had a successful burn with your imac, just curious, is your imac running Leopard and iDVD 08?
Thanks
Fav

fav321

Level 1

0 points

Dec 23, 2007 1:10 AM in response to fav321

Rob the fact that apple told you to re-install Ilife pretty much states that they are un-aware of the problem. I went into best buy the other day and played with their display Macbook pro. It hung as well during the rendering process, all I had was a 1 picture slideshow on the submenu.
Has anyone here ever had a successful rendering process with a macbook pro?

MaxFS

Level 1

77 points

Dec 23, 2007 12:10 PM in response to fav321

One successful rendering when I left the computer frozen for a couple of hours and when I came back it rendered my project, 54 minutes of movie clips and stills and 2 sub-menus. However, I wouldn't recommend it. When I tried again, after some minor modification it did not work. The only thing that worked was to make the sub-menus static, as suggested above by another reader.

If you are counting on Apple to fix this problem I wouldn't hold my breath. Remember, in the earlier version of iDvd, rendering got stuck in the audio phase for hours and even Apple suggested to just wait. So they were aware of the problem and waited till they issued iDvd 08 to fix it. Now with the MacBook pro bug, I think the same approach will be used - wait for iLife 09... till then do without sub-menus or make them static...

Dec 25, 2007 1:08 PM in response to aleksandar.vacic

Same symptoms than mentionned above. I.e. EncoderServer and ThumbnailServer Not Responding and repeated messages in System log:

Dec 24 08:13:35 topomac7 kernel[0]: NVChannel(GL): Graphics channel exception! status = 0xffff info32 = 0x3 = Fifo: Unknown Method Error
Dec 24 08:13:35 topomac7 kernel[0]: 0000000b

I now have evidence that the problem comes from the MacBook Pro. I copied my iDVD project on a PowerBook G4 with the same OS, and there was no encoding crash.

So, until Apple fixes this, the only solution I see is to borrow a non MacBook Pro machine...

Message was edited by: Francois B

Len Goff

Level 6

17,911 points

Dec 25, 2007 1:22 PM in response to Francois B

+So, until Apple fixes this+

Please tell them: http://www.apple.com/feedback/idvd.html

F Shippey

Level 7

21,500 points

Dec 25, 2007 7:30 PM in response to Len Goff

Len,

I still think the graphics card is the issue.

Dec 26, 2007 11:43 AM in response to fav321

Hey. Yes I am running the NEWEST iMac with Leopard and iDVD 08. Runs just awesome on here. The MacBook Pro just hates this app though.

Jan 10, 2008 4:29 PM in response to fav321

i was able to do a full dvd with my mac book pro using 7 themes but on tiger. Not leopard. So I say it has something to do with leopard and Mac book pro.

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iDVD crashes when using 7.0 themes