Powerpoint 2004 issues with 10.4.11 - Crashes

We have a collection of MacBooks here, with a very weird issue.

Open any Powerpoint 2004 file, including a blank one, go to slideshow mode, and the program crashes. I got a fresh machine out of the box to test, and installed our default 10.4.10 image, Powerpoint worked fine. Installed the software updates, and it crashes.

Has anyone else run into this issue? Though strangely, I cannot recreate the issue on my MacBook, which is the same specification, also running 10.4.11.

The error report contains this:

Date/Time: 2007-12-04 13:23:28.707 +1000
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4

Command: Microsoft PowerPoint
Path: /Applications/Microsoft Office 2004/Microsoft PowerPoint
Parent: WindowServer [149]
Rosetta: Yes

Version: 11.3.5 (11.3.5 (070411), © 2004 Microsoft Corporation. All rights reserved.)

PID: 314
Thread: Unknown

Exception: EXC BADACCESS (0x0001)
Codes: KERN PROTECTIONFAILURE (0x0002) at 0x00000303

Thread 0:
0 GLEngine 0x15690acb gliInitializeLibrary + 1020

Thread 1:
0 LaunchCFMApp 0xb822fa6b strchr + 72
1 LaunchCFMApp 0xb81cb487 pthread condwait + 3114
2 LaunchCFMApp 0xb816765e catch exception_raise_stateidentity + 318
3 LaunchCFMApp 0xb8166b9a CallPPCFunctionAtAddressInt + 177124
4 LaunchCFMApp 0xb8166a91 CallPPCFunctionAtAddressInt + 176859
5 LaunchCFMApp 0xb816775c catch exception_raise_stateidentity + 572
6 LaunchCFMApp 0xb8200c00 pthread_create + 1124

Thread 2:
0 LaunchCFMApp 0xb813446b spin lockwrapper + 92201
1 LaunchCFMApp 0xb815fa34 CallPPCFunctionAtAddressInt + 148094
2 LaunchCFMApp 0xb8162601 CallPPCFunctionAtAddressInt + 159307
3 LaunchCFMApp 0xb80a626f 0xb8000000 + 680559
4 LaunchCFMApp 0xb809fb15 0xb8000000 + 654101
5 LaunchCFMApp 0xb80bd72e 0xb8000000 + 775982
6 LaunchCFMApp 0xb811eb4e spin lockwrapper + 3852

Thread 3:
0 LaunchCFMApp 0xb813431a spin lockwrapper + 91864
1 LaunchCFMApp 0xb814d4b8 CallPPCFunctionAtAddressInt + 72962
2 LaunchCFMApp 0xb80a626f 0xb8000000 + 680559
3 LaunchCFMApp 0xb809fb15 0xb8000000 + 654101
4 LaunchCFMApp 0xb80bd72e 0xb8000000 + 775982
5 LaunchCFMApp 0xb811eb4e spin lockwrapper + 3852

Unknown thread crashed with i386 Thread State:
eax: 0x00000000 ebx: 0x156906dd ecx:0xb82dd420 edx: 0x00000000
edi: 0x156906cf esi: 0x156b3a68 ebp:0xbfffd298 esp: 0xbfffd250
ss: 0x0000001f efl: 0x00010286 eip:0x15690acb cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs:0x00000000 gs: 0x00000037



Anybody got any ideas? We've tried the usual stuff, but basically we've narrowed it down to 10.4.11

MacBook Pro, Mac OS X (10.5.1)

Posted on Dec 3, 2007 8:09 PM

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Powerpoint 2004 issues with 10.4.11 - Crashes

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