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iPod Touch will not connect to WiFi network

Hi,

I am getting errors connecting to WiFi networks with my iPod Touch. This had affected a Touch I got a couple months ago. Initially, the WiFi worked perfectly on my WEP network and several others. Then, one day, I couldn't get any WiFi. After standard troubleshooting steps (forget network & re-enter, reset network settings, restart, restore iPod, etc.), it still wouldn't work. I returned the iPod and bought another. At first it also worked perfectly on any WiFi network I joined.

But now I'm affected by the same issue. This time, I went to the router settings and saw that the router (a Linksys) had assigned the iPod Touch an IP address. Yet, in the settings pane on th iPod Touch, the iPod had no IP address. I just ahead and reset all network settings, forget the network, reset the update and still nothing. And this was recently after updating to 1.1.2 firmware.

Given that this has now happened to iPod Touches, I'm concerned that it may be an issue that is affecting others. Any suggestions? The error I get in Safari is "Safari can't open the page because it can't find the server."

iPof Touch 16GB, Other OS

Posted on Dec 7, 2007 4:56 PM

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67 replies

Dec 11, 2007 10:33 AM in response to Jacob Rome

I have had the same exact problem with my Ipod touch. Could not connect to home network with Linksys router. Linksys tech support was no help to me, and Apple couldn't help either.

In wifi settings I tried wiping out the address in the DNS field and input instead the same address there as was in my router field.

This worked for a few days and I was able to get online. Then yesterday it stopped working, mysteriously all the wifi settings were wiped clean. I wound up doing a full reset erasing all data and trying again. So far wifi has been working.

It is clear to me that Apple needs to respond with a software patch for this issue.

Dec 22, 2007 11:31 AM in response to Jacob Rome

I had the same problem...went to the apple store and the tech said that if you're using WEP security on your wireless router, you had to enter your password in a hex-something. I don't know. Anyway, it didn't work so he said to switch your wireless router security to WAP and make a new password. Connects perfectly with no problems now and the internet works on my iPod touch. Try it.

Dec 25, 2007 9:41 PM in response to Jacob Rome

I attempted to use my WI-FI network DLINK router with WEP HEX password - I also can not get the iPOD Touch to connect - I was able to connect with a couple other routers in the neighborhood which do not have security turned on.

I was unable to determine how to set the WEP for HEX or ASCII? Does anyone know if there is a way?

It was easier to connect my TiVo to my home network.

Dec 25, 2007 10:18 PM in response to Jacob Rome

same problem!it connects to the linksys(not always,but miracles happen),and it can't load any page. it's really anoyingi. actually remember that the first day i bought it could've connect to linksys,but then my dad just helped me to acces our network and i didn'try to use it. but when i was in neighbourhood and wanted to open safari, it found me a link sys,but couldn't load anything. like nothing,even thou the signal was pretty strong...and i tried to do something like this in different places and buildings,the only place where i could actually connect is home with my network,that's it!
i don't want to return my ipod,but it really drives me to it..=/
is there anything that i can do?
tnks.

Dec 28, 2007 6:22 PM in response to naniwe

If you can connect to your network but safari cannot open a page as it can't find the server then do the following:

Home - settings - wifi - choose the network with the checkmark next to it - you'll see a router ip address and a DNS ip address, if they are not the same exact address then x out the entire DNS address and input the ip address found in the router field as your new DNS ip address. If it doesn't work right away try turning iPod off then back on again.

good luck

iPod Touch will not connect to WiFi network

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