Photoshop locked in Leopard and unable to unlock

Since upgrade to leopard I have been having issues opening files and applications, as they are locked. I go to the "Get Info" command in the finder and unlock the file using password etc. I do this by clicking on the padlock and after using my password the padlock opens, then when I go to open PS3 it says it is locked and when I go back in the padlock is locked again....Anyone have any idea how I can unlock this so I can use PS3 and Bridge.
BTW, I was able to open Bridge, but it crashed and now it is locked and I cannot unlock it......
Many thanks.

PowerMacG5 1.8GHz, MacBook Pro, iMac, PowerBook G4 12", Mac OS X (10.5.1), Apple TV, range of iPods, Nanos...anything Apple

Posted on Dec 12, 2007 8:08 PM

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25 replies

Dec 16, 2007 12:56 PM in response to Sheree Ebanks

If your spotlight isn't working and you didn't disable it intentionally then you have more than just PS issues. Have you tried verifying the HD with disk utility so see if it requires any repairs? How did you upgrade to Leopard? You may be looking at an Archive and Install again for Leopard followed by a reinstallation of PS from the source disk.

I don't know if booting into a Tiger volume and running PS will tell you enough. If you're running the application that's on the Leopard volume you'll still have to have the support files on the Tiger volume. If PS does run it would only clear the application, not the support files. Francine may have a better understanding of that than I.

Dec 16, 2007 1:05 PM in response to Sheree Ebanks

Personally, if I were you, I would clone everything to an external drive, then do an erase and install of Leopard. Do NOT use migration assistant when the install completes. Instead setup a new admin account (use the same short name as your Tiger installation), then install your Adobe applications. Setting up everything from scratch is not nearly as painful as trying to straighten out the subtle problems that are possible from an upgrade install. The fact that you are getting this error when trying to run Photoshop, and that Spotlight is not working, makes it sound to me like you have run into the by now notorious problems that can result from technical changes in the group set-up between Tiger and Leopard. By doing a clean install you will avoid this. Once you have done the installations of the system and the applications from scratch, you can copy your own data files back from the clone.

One thing to be aware of about booting from Tiger, and then Leopard, is that there appears to be an incompatiblity between the indexing of the two versions of Spotlight, so Spotlight will re-index every time you boot into the other system.
Francine

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Francine
Schwieder

Dec 16, 2007 11:02 PM in response to Sheree Ebanks

I always clone my startup drive to another drive using the Restore function of Disk Utility, then keep it updated using Chronosync, so that only changed files are written. I've never cared for utilities like Backup--I want an exact, bootable, clone with all my files just exactly the same as they are on the startup drive. Even though I'm using Time Machine, which is indeed very handy, I don't depend on it: I've still got my clone. Anyway, take a look at Kappy's instructions for making a clone this way:

http://discussions.apple.com/thread.jspa?messageID=5524122&#5524122

It is a pretty straight forward process.
Francine

User uploaded file
Francine
Schwieder

Dec 18, 2007 7:00 PM in response to Francine Schwieder

Many thanks Francine.
Well, I got impatient with the machine...did a complete backup instead of the clone.....and erased and installed. Actually, I installed two hard drives and some more memory with a new optical drive....all the hardware is working great and I am just getting the software updated and installed. Unfortunatley, I have gone back to the 500 GB external I had, plugged it in and it is not mounting! I am still having issues with mounting the externals, the Maxtor keeps falling off (and I get a message that a devise was unsafely removed)....
BUT...Leopard is running smoothly and with the extra memory my machine is moving fairly fast, I have 4 GB now, but will take it up to 8 and 2 320 GB drives, so should be OK for a while. Now, I just need to find all my files and work!!!! Any ideas on getting the 500 GB to mount?
Thanks
Sheree

Dec 19, 2007 12:14 PM in response to SWagner

Photoshop has a badly named legal file (in Vietnamese, of all things) which sometimes gets "stuck" in the Trash. If this happens to you when you empty the Trash you can sometimes get rid of it by holding down the Option key when you empty the Trash. If that doesn't do it then you have to start from the install disk, go to Disk Utilities in the menu bar, and select Repair Disk. That will fix the bad name and you can then empty the Trash.
Francine

User uploaded file
Francine
Schwieder

Dec 20, 2007 7:51 AM in response to Francine Schwieder

Francine,
Thank you for all of your help. I have reinstalled all my software, got my preferences back up etc. (Realised with horror that I hadn't synced to my .Mac account since 2006, but no worries).....Now looking to update the graphics card.
Still having issues with mounting the 500GB external, the other externals are fine, if I do not point Time Machine at it. I have pointed TM to the lower internal disk and that is fine. I will, however, do as you suggest and "clone" my main drive to one of the externals, the recovery process would have been so much quicker and easier.
Thanks again!

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Photoshop locked in Leopard and unable to unlock

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