Music stops playing and iPod Touch returns to home screen
I was listening to my music and i was on track 68 out of 75 and suddenly, half way through the song, the iPod stopped playing the music and returned to the home menu. I pressed the hold button and on the bar at the top before I unlocked it, it displayed the name of the song that was playing before it stopped, however, I could not find the Now Playing button anywhere, nor would the iPod recognise that it was supposed to be playing that song so I had to select a new song.
Has anyone else had this problem or know a solution or even a reason why it does this?
Help appreciated.
Thanks.
Tiny,
Windows XP,
Home Edition SP2; iPod mini 4GB (Silver); iPod Touch (16GB, engraved)
I got the same problem too!!!. I went to apple store and replaced the device a couple of days ago and it already choked on me once. This is really annoying and lets hope apple does something about it - Lal
Just returned an iTouch to the Apple store in Chestnut Hill, MA. They had no clue what I was talking about - so much for "genius bar". Maybe they were playing dumb. They handed me a new iTouch and I went home thinking I'd be happy but the iTouch restarted 3 times today and especially annoying is that it reset the play counts on the songs I played today - over 50 of 'em. I dock the iPod every night and have a "fresh" new batch of unplayed music loaded for the next day but now, since it doesn't capture the play count...the music on the iTouch never swaps unplayed for played songs. Very frustrating. The guy in the store told me to turn wireless off - did that, same problem. All my files are AAC. I did a restore of the operating system and wiped the thing clean the other day and still had the sudden restarting/resetting problem. This is awful.
I have a major problem with this very issue. Got my iTouch for Christmas, synced with iTunes 7.5, and at first, it worked great – no problems with playing music, wi-fi, calendar… everything worked great for the 1st 2 weeks.
But – three days ago, my iTouch began jumping back to the main screen every time I tried to open an application on it. It's been doing it ever since – no matter what it is I'm trying to do: music, internet, calculator, calendar, whatever… as soon as the application is opened, the iTouch immediately closes it, and goes back to the main screen.
I'm taking my iTouch into the Apple store this weekend, but I am NOT happy about seeing that this problem has been so prevalent amongst other iTouch owners. I'm worried about whether or not this problem will be solved by getting another one as a replacement, as it seems as if it could be a G1 bug that won't get squashed until the 2nd gen. iTouch's come out.
Please Apple, look into this issue and do something to help!
Although mine kept crashing when it was nearing the end of the battery!
But after i connected it to my PC, iTunes gave me a warning that there had been a problem with Safari on my iPod Touch and that it can offer to send the LOG to Apple so that Apple looks into (just like how apps on PC and Mac's crash) so i did send it, and hopefully Apple will look into the issue! 🙂
I've tried restoring my iPod (which I don't really like doing because it takes forever to put all the videos, songs and photos back on) and I still have the issue. Hopefully Apple will have read this post and read the numerous amounts of feedback I have submitted to them and will fix it in 1.1.3, if not, I don't know what I'm going to do. I can't use my iPod properly when it does this.
Thank god I found this thread, I thought it was just me! My iTouch has been doing the same exact thing--shutting off as I play music or go on the internet, taking forever to load lists, not even playing music sometimes when the battery gets below 20%. I just went to the apple store last night to get a new one thinking the one I'd just gotten for Christmas was defective, but it's been just as screwy all day today. What are they doing about this? This thing cost, what, $399 (16 gig)? That's a lot of money for a shoddy product.
I forgot to mention that I also tried restoring my first iTouch. It had no effect whatsoever. The apple guy I talked to at the "Genius Bar" told me there was a new patch for my iTouch on iTunes and that I should restore it and then download the patch. I went home to do it and there was NO patch of any kind. He didn't know what to do so he just said that to get rid of me. Some "genius"...
Please ease-up on the ranting.
If you have a question, please post it, if you're going to add ranting to another thread, please spend the time in a better fashion.
Send Apple feedback:
I believe the ranting is due mainly to the silence of Apple which is infuriating. You suggest that we send feedback, but I have done this and still I get no response from Apple.
It would appear that they are using the "If I ignore the problem, it will go away defense."
I appreciate some of the ranting. It lets me know that I'm not the only one that wants all of my money back from Apple.
I broke down and created an id just to post to this thread that I just got my itouch three days ago, and upon connecting it for the first time had to update to Firmware 1.1.3, as well as update my iTunes to the latest and greatest. My itouch returns to the home screen all the time for no reason while listening to music, and I also have the annoying bug that my album covers get all screwed up no matter how much I try to make sure they are correct in iTunes before I sync. I am not sure what 1.1.3 fixed but it definately didn't fix two problems that are already driving me nuts.
I'd also recommend reporting any bugs through Apple's bugreporter web site at bugreporter.apple.com. You need an Apple Developer Connection login to submit bugs, but anyone can sign up for an account at connect.apple.com.
This has happened to me a few times, but it doesn't really bother me enough to do anything about it. And it hasn't happened in the last few weeks. I didn't expect the iPod to be absolutely perfect when I got it, so I'm not at all disappointed in it. Maybe it's cause I'm so used to using Windows (about as far from perfect as you can get), so if my iPod occasionally messes up and stops playing a song, I don't think anything of it. 🙂 I don't know. Apple'll probably fix it soon, but until then, I really don't think it's that big of a deal (or maybe it's just not a big problem on my iPod, but on other people's it's much worse?).
Even with the 1.1.3 update installed, Safari keeps cutting off after a short time. The iPod just returns to the home screen and I have to load Safari and the web page again. I thought 1.1.3 would fix this. Anyone else having this problem?