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iTunes Freezes when ipod is connected

When I connect my ipod to my computer my iTunes freezes up. I just recently restored my ipod so I lost all of my songs and now I can't reload them onto my ipod. My ipod continutally says "Do Not Disconnect" but my iTunes is frozen. Any thoughts? I've reset my ipod and I also restarted the computer. If I wait for a long time my iTunes says it found a corrupt ipod and it needs restored, even though I have done that a few times. It's frustrating so any help would be appreciated.

Posted on Dec 21, 2007 11:50 AM

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192 replies

Mar 23, 2008 8:43 AM in response to robind-r

I feel your pain...i experienced the same problem. It would at first and then started freezing. I spent over an hour on the phone with Apple support in their Prince Edward ISland call center in Canada. Removed and re-installed everything, ipod and itunes software. It only solves the problem until first sunc and then everything freezes. ive had more success with managing the ipod manually, although a large number of songs will cause it to freeze again.
We need Apple to develop a patch as it's clearly some kind of software bug.

Mar 23, 2008 11:03 PM in response to WillF2k

They emailed me back and told me I should call them for more support, but I haven't had time, and reading your other post, I'm not sure there's any point. I'm pretty sure I've tried everything they could possibly suggest. I actually got it to work a little bit better today by uninstalling iTunes and reinstalling it with my iPod still plugged in... it started to sync, but it ended up stopping halfway through, and now I can't get it to do anything again.

With this many people having the same problem, it has to be a software thing, and it's been brought to their attention, so I hope they release something soon...

Apr 3, 2008 2:07 AM in response to albacore04

AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

I recently bought and 8gig nano (2nd gen) to replace my 2gig nano (1st gen) because i thought it was a hardware issue with the older model. (just figured the sucker had lived a full life and it was time to move on)

I have tried EVERYTHING!!! and Itunes still freezes up. "my computer" also freezes up. However the ipod does show up in device manager. I have searched every forum and tried every possible thing to get this going. Its getting absolutely ridiculous!!!!!!!!!!!!!!!

I am a PC guy at heart but I have NEVER considered getting a zune until now. I've always enjoyed my ipods (and i've had lots lol) Breaks my heart. I now have two nanos that are nothing more than paperweights.

This needs to get fixed soon. Or ebay FTW.

Apr 14, 2008 9:10 AM in response to Risen Soldier

I am STILL having this problem, but now I keep getting random error messages... last night it said something about detecting an iPod but not being able to identify it, and today it said that attempting to copy to iPod disc failed, and that it can't be read from or written to.

I was really hoping the last update would help, and it didn't... I wish an admin would step in here...

May 5, 2008 8:39 PM in response to Risen Soldier

i had the same thing with my ipod classic 80 gig which was working perfectly until february when it was wiped out completely somehow, used another apple product that allowed my ipod to play on my radio then my friend used her ipod on it and for some reason she had 240 gigs on her ipod which was only 160 gigs and my 80 gig had nothing left. It was just replaced in march and now im having the same problem with itunes. First it started with my ipod not syncing (400 of my songs would sync then it would stop with a -50 error and when i tried to play the songs on my ipod they were corrupt) so i used this method (http://docs.info.apple.com/article.html?artnum=304996) I then connnected my ipod and itunes started to freeze so i started reading this thread and by the time i was done it unfroze and my ipod started to restore. I think my ipod restored and now itunes is frozen again.

iTunes Freezes when ipod is connected

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