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iTunes Freezes when ipod is connected

When I connect my ipod to my computer my iTunes freezes up. I just recently restored my ipod so I lost all of my songs and now I can't reload them onto my ipod. My ipod continutally says "Do Not Disconnect" but my iTunes is frozen. Any thoughts? I've reset my ipod and I also restarted the computer. If I wait for a long time my iTunes says it found a corrupt ipod and it needs restored, even though I have done that a few times. It's frustrating so any help would be appreciated.

Posted on Dec 21, 2007 11:50 AM

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192 replies

Jul 16, 2008 1:38 PM in response to Risen Soldier

Same thing happened to me, right after I installed the latest revision of iTunes. I have the 60Gb photoPod.

However, We are a multi-Mac family. I plugged the iPod into my MacBook Pro last night, and it fired right up and was recognized. It appears that the problem lies with my G5, so I'm wondering if it's a PPC vs. Intel thing.

I will try tonight to connect to my wife's G5 and see if it does the same thing. Haven't tried our Mini yet.

Jul 18, 2008 6:34 PM in response to Paul Braun1

I've been suffering from the same problem with Itunes freezing up every time I plug in my Ipod ever since I installed the new 7.7 programme, but I've now got it fixed!!.I don't know if this will work for all of you but it has certainly worked for me although it is a little convoluted. I figured that if you could upgrade then you should be able to downgrade so that is what I've done. I downloaded through my utorrent programme a torrent for the old itunes 7.6 and the quicktime that went with it. When this had finished downloading I uninstalled itunes 7.7 then installed the 7.6 version. When I opened it, I got a pop up to tell me that it couldn't open as my Itunes library had been 'upgraded' and it told me what library wouldn't open. I then, just from My Music folder, found this in the Itunes section and deleted it, I was just desperate to get Itunes working again!! Once I'd deleted this I reopened Itunes and it worked but none of my music came up, but that's not a problem as all of my music, vids etc was still in my Itunes portion of My Music file so I just double clicked on the music I wanted back in Itunes and it worked!!!
My Itunes is back working again!!
I've just been offered to upgrade my Itunes to the new 7.7 version, I think they can keep it... Hopes that this helps any of you having the same problems I was, and sorry about the very long winded instructions. If this doesn't help you could try downloading Winamp as this programme will recognise your Ipod.

Message was edited by: sookie08

Jul 21, 2008 9:17 PM in response to kilo1079

With over 12,000 songs in my library, along with an assortment of custom playlists that I use at my one job, I'm not willing to start rebuilding all of that, even if I don't need to re-rip 1035 cd's.

I'll just have to wait for Apple to eventually issue a fix. It took almost two months when they screwed up the WPA encryption for MacBook Pro airports last year. Hopefully, this time won't take so long.

Jul 27, 2008 10:29 PM in response to Risen Soldier

same problem here. 80g ipod classic, vista home premium, latest version of itunes because i let it update whenever it asks (stupid me).

ipod freezes on "do not disconnect" screen, and itunes can only be stopped/closed using task manager.

really frustrating as the last thing i was to do before my trip to venezuela tomorrow was transfer all of my new music to my ipod for the plane ride. now what??

Oct 6, 2008 2:05 PM in response to 858Smith

I have been using an 2004 512mb iPod shuffle up until now, but as my library has expanded and diversified have have found an increasing need to aquire a more spacious iPod.

My lovely G/F has recently unearthered and given me her old 4th Gen. iPod Photo/Colour Display as an intermediary before I decide which new iPod to buy.

Howvere I seem to be having a similar issue that has been mentioned here through out. I am running off an laptop with Windows Vista Home Premium 32bit and the latest version of iTunes (8.0.1.11) but the iPod Colour (circa late 2004) freezes iTunes and doesn't display in it. But windows recognises it as being connected and the drivers installed and up-to-date.

Whenever I try to access the iPod through Windows though, it crashes my whold PC. I have followed al the 5 R's instructions and I, like others, am reluctant to revert to a previous version of iTunes and lose playlists, etc.

Does anyone know of a solution to this???

iTunes Freezes when ipod is connected

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