NEW sony ericsson k750i

I'm also experiencing address book entries being deleted from the phone when the phone number is updated on the Mac. Updates on the phone seem to be ok and the numbers remain after sync.

Any ideas how to fix this?

Slightly off-topic, but if anyone wants to make their K750 resemble Mac OS X 'Tiger' in appearance I've made a theme:

http://www.esato.com/board/viewtopic.php?topic=93444

Operating Tiger 10.4.1 on G5 iMac with iSync 2.0. I've made a post elsewhere but see this thread relates to most of my concerns. Posted as a word of warning ......

I've successfully changed the .plist fix to recognize K750i and bluetooth seems to link phone/iMac using iSync 2.

However, I experience the same problems regarding missing Address Book entries seemingly caused after editing an entry on iMac, then initiating iSync, to find the record not updated but in some cases entirely missing from K750i's address book! As I've nearly 350 addresses/phone numbers I've found the best solution to date is to delete the phone address book in total, end with a sync and this writes a new book with fewer anomalies.

With respect to plugging in the USB cable, iPhoto loads and there seems to be no problem uploading photos. However, once I have finished - despite closing the desktop disk image before removing the USB lead - the iMac goes into a full blown panic, the screen fading and an instruction to Press the Power Button to restart the system. Complete meltdown. Again this anomaly has been reported by another user here.

Today the following happened. Although I appreciate the difficulties with release of Tiger and iSync 2.0 coupled with the fact that I'm using an unsupported phone K750i - I'm now becoming xxx annoyed.

Keep getting following error: "Cannot connect to the device. Can't connect to channel on device (Server might be down). Device "K750i" synchronization failed"

I could have done without this today. I see others have experienced this particular error but as yet I have failed to any reference nor any any fix.

Any help GREATLY appreciated.
DavidB

Hey David.. are you by any chance using an O2 branded K750i handset? The only way I could get rid of that "Can't connect to channel" error is to turn the phone off and on again. I've never even got it to sync once.

I've just done a complete re-install of Mac OS X 10.4 to try to determine what my O2 branded K750i handset syncing problem is. I thought it could be a botched installation or damaged iSync app or even a third-party bit of software. Anyway, it made no difference whatsoever.

The phone pairs ok from the computer. It asks to use it with iSync, synchronise contacts and calendars, access the internet and use as a remote control. I say 'Yes' to all except 'use internet'.

The phone acknowledges the connection and iSync opens up and the phone appears in the window. I then tell it to 'reset the device' on the first sync (not merge data) and click Sync Devices.

It connects to the phone ok and puts up the following messages below the progress bar:

Resetting "Jools K750i" contacts...
Receiving changes...
Resetting "Jools K750i" Calendars...
Receiving changes...

Then at that point it pauses for quite a while and eventually puts up a dialog box saying:

"The connection was lost while talking to the device. Device "Jools K750i syncronization failed."

The phone however, still thinks it is syncronizing and the progress bar and animation are still going on the phone's screen.

I hit Cancel on the phone and it says "Session Interrupted"

If I then press "Sync Devices" again in the iSync window I get the following error:

"Cannot connect to the device. Can't connect to channel on device (server might be down). Device 'Jools K750i syncronization failed'."

I then have to turn the phone off and on again before I can get back to the original error message.

Even if I disable Calendar syncing it stops at the "receiving changes" part of the process.

This is really very annoying. I'm going to try it on a mates computer tomorrow to see if that makes any difference.

Julian - exactly what I'm experiencing - the frustration is immense as shortly after getting phone from Orange it worked! The sync worked 95% of the time but I lost the address records if I tried to amend data on iMac following iSync. I'm pretty sure this is due to combining the First & Surname fields, coupled with the difficult of not being able to map over the company's name if it is null. All being primary keys within the database, losing one key field loses all the record.
I've had to fire up my old PC to get the k750i to work this morning. It taken ages. If it's any consolation the pc version stinks - talk about being slow when you come to syncing. It would have been quicker using pen & paper (or should that be chalk & slate seeing iSync HAS gone backwards in userability - it WAS that slow!) Nonetheless, I'm sure once all the issues are sorted the Mac version will prove the better.
I've now got half my address book from my PC-something is better than nothing I guess. I occasionally try iSync with iMac G5, having like you reset my .Mac service, the device itself, and all the devices to watch the dialogue get tantalising close to finishing, but then lose connection. Strangely, keeping a Bluetooth connection up with the PC is also flaky. Perhaps the issue rests with the phones embedded software?
I'm sure during the next few weeks the K750i consumer base is going to grow as will a number of red faces at Apple & Sony Ericsson - I'm just hoping Apple are listening and monitoring this discussion as it develops and that plans will be made to issue a fix for all iSync 2.0 asap. I noticed the the following software update warning for Mac OS X 10.4 Tiger to version 10.4.1. issued by Apple prior to installation:

.Mac, iSync, and syncing

Addresses an issue for .Mac syncing in which the alert "cannot login to the .Mac sync server" could unexpectedly appear when clicking the Sync tab in .Mac preferences.

Obviously, someone needs to fix the fix a bit more (and the rest!). Let me know how you get on and I will do likewise.

For me its never worked once, even after a clean install of Tiger.

Anyway... you've possibly debunked my theory that this issue was only affecting O2 branded handsets. (Unless yours isn't Orange branded and has got the clean SonyEricsson firmware on it?)

Up until now it seemed mostly un-branded handsets were working fine, and only O2 ones didn't.

For me the workaround is to select all the contacts I want on my phone in Address Book and drag them to the desktop (making a .vcf file) then send that vCard file to the phone with Bluetooth File Exchange. Or, what I've done is synced my K700 then sent the whole phonebook from that to the K750 via Bluetooth and the Mac (sending direct phone to phone takes forever).

Sending files via Bletooth File Exchange works perfectly, as does other Bluetooth applications... only syncing is b*ggered.

Keep me posted if you discover anything!

Julian.

I'm using my k750i on O2 pay monthly in the UK and I used the kinkykoala.com guide without any hassle.

I only get the problem David Barrington described as:

"missing Address Book entries seemingly caused after editing an entry on iMac, then initiating iSync"

I did a couple of mock entries on the phone, editing in Address Book and sure enough they're gone. Deleted all entries from the phone, re-synced and then it’s all updated correctly.

I think I can live with hacked workaround with iSync2, but I look forward to Apple supporting new phones, more quickly....or heaven forbid, SonyEricsson supporting the Mac!

LG

london_geezer:

Is your phone a branded O2 handset from an O2 shop or O2 online? i.e. does it have the customised O2 icon top-left in the main menu, the undeletable O2 theme and startup and shutdown screens?

Some people on O2 have got this to work but actually bought an unbranded K750i from an independent retailer such as Carphone Warehouse or Phones4U.

I'm trying to determine if this is a problem only with O2 branded handsets.

Cheers!

Julian

Hello,

In case this could help (and perhaps this has been written here before, in this case I apology)..

Using the Plist trick works (10.3.9) IF for the first synch you choose to merge the address books (so backup you Apple Address Book before in case something goes wrong).

Hi,

Im a mac noob so please point out the obvious answer if there is one. I synced my K750i with iSync 2.0 on Tiger 10.4.1 got it all working nicely. Then i used the USB cable to charge the device. Since then the mac tells me that the device is already a registered USB device. How do i unregister it so i can use it with my Bluetooth

Hi David,

just tried connecting my K750i to my new PowerMac G5 Dual 2 GHz via USB, too. Shortly after disconnecting again I also got a kernel panic. In order to reproduce the problem and file a bug report with Apple as an ADC member:

Could you post the contents of the /Library/Logs/panic.log file?

Mine looks like this:

Wed Jun 1 11:43:45 2005
panic(cpu 0 caller 0x00099F24): mapping_remove: hw remmap failed - pmap = 00360000, va = 000000000000E000, code = 010B2442

Latest stack backtrace for cpu 0:
Backtrace:
0x00095564 0x00095A7C 0x0002683C 0x00099F24 0x00098FE0 0x000627E4 0x000A8010 0x000ABB00
Proceeding back via exception chain:
Exception state (sv=0x4813CC80)
PC=0x0005FCA8; MSR=0x00009030; DAR=0x000A6046; DSISR=0x0A000000; LR=0x0005D4C8; R1=0x220C3C90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00032534 0x0005F844 0x00037EC0 0x00039648 0x0003979C 0x000A9694
Exception state (sv=0x00D79280)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)

Kernel version:
Darwin Kernel Version 8.1.0: Tue May 10 18:16:08 PDT 2005; root:xnu-792.1.5.obj~4/RELEASE_PPC

*******

Thanks,
Florian

LG,

Please confirm whether your handset came from O2 itself (and is customised for O2) or from somewhere else (like Carphone Warehouse).

Thanks.

Hi Florian

Not terrible exciting to look at but as requested a copy of my last series of kernel panic attacks all caused by K750i phone's USB being removed! Hope contents prove helpful to Apple, ADC et al; anything to get the K750i up & running.

Please note I only had 512MB RAM installed at the time of panic. I now have 2GB installed this p.m. - 'Cookin on gas!' now, what a difference!

DavidB

David Barrington iMac G5 panic.log:

==============================================
Description: Panic (system crashes) log
Size: 8.01 KB
Last Modified: 29/05/2005 20:02
Location: /Library/Logs/panic.log
Recent Contents: ...
Exception state (sv=0x23098A00)
PC=0x9000A778; MSR=0x0200F030; DAR=0xE00FD000; DSISR=0x42000000; LR=0x9000A6BC; R1=0xBFFFE8F0; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.1.0: Tue May 10 18:16:08 PDT 2005; root:xnu-792.1.5.obj~4/RELEASE_PPC
*******

Wed May 25 22:16:21 2005

Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000000000003 PC=0x000000000003FCF0
Latest crash info for cpu 0:
Exception state (sv=0x23099280)
PC=0x0003FCF0; MSR=0x00009030; DAR=0x00000003; DSISR=0x40000000; LR=0x0003FCD8; R1=0x0CFEBA90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000000 0x0002BB0C 0x0006D8A0 0x0006E51C 0x0001B624 0x000237BC
0x000ABE2C 0x00000000
backtrace terminated - frame not mapped or invalid: 0xBFFFF1F0

Proceeding back via exception chain:
Exception state (sv=0x23099280)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x22D77280)
PC=0x9000A778; MSR=0x0200F030; DAR=0x0008B000; DSISR=0x42000000; LR=0x9002D74C; R1=0xBFFFF1F0; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.1.0: Tue May 10 18:16:08 PDT 2005; root:xnu-792.1.5.obj~4/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x00095564 0x00095A7C 0x0002683C 0x000A819C 0x000ABB00
Proceeding back via exception chain:
Exception state (sv=0x23099280)
PC=0x0003FCF0; MSR=0x00009030; DAR=0x00000003; DSISR=0x40000000; LR=0x0003FCD8; R1=0x0CFEBA90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000000 0x0002BB0C 0x0006D8A0 0x0006E51C 0x0001B624 0x000237BC
0x000ABE2C 0x00000000
backtrace terminated - frame not mapped or invalid: 0xBFFFF1F0

Exception state (sv=0x22D77280)
PC=0x9000A778; MSR=0x0200F030; DAR=0x0008B000; DSISR=0x42000000; LR=0x9002D74C; R1=0xBFFFF1F0; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.1.0: Tue May 10 18:16:08 PDT 2005; root:xnu-792.1.5.obj~4/RELEASE_PPC

*******

Thu May 26 13:31:14 2005

Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000000000000 PC=0x000000000003397C
Latest crash info for cpu 0:
Exception state (sv=0x238B7780)
PC=0x0003397C; MSR=0x00001030; DAR=0x00000000; DSISR=0x42000000; LR=0x00033820; R1=0x0D003A00; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000000 0x00033820 0x0002D078 0x000A4638 0x0007DD08 0x0007EFE8
0x002D4790 0x00952378 0x0095386C 0x00953930 0x002CE10C 0x002CCFD4 0x000A9694
Kernel loadable modules in backtrace (with dependencies):
com.apple.ATIRadeon9700(4.0.2)@0x94e000
dependency: com.apple.iokit.IOPCIFamily(1.6)@0x473000
dependency: com.apple.iokit.IOGraphicsFamily(1.4)@0x8f0000
dependency: com.apple.iokit.IONDRVSupport(1.4)@0x914000
Proceeding back via exception chain:
Exception state (sv=0x238B7780)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x1D0E8280)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)

Kernel version:
Darwin Kernel Version 8.1.0: Tue May 10 18:16:08 PDT 2005; root:xnu-792.1.5.

same here: kernel panic shortly after regular disconnect from usb.
I wonder how such a tiny stick in my phone can make my big g5 crash that hard :/

Hi all,

Same symptoms.
A kernel panic arrives a random number of seconds after I disconnect USB cable.

I've tried some things but I have absolutely no idea why.