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Level 1

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iTunes 7.6 No Audio When Playing a Music Video or Movie

I just installed iTunes 7.6.0.29 (It was released today).

There is no audio when playing a music video or a movie that I've purchased. Movie trailers and music videos in the iTunes store have no audio either. Videos from iTunes University that I've downloaded (such as an MIT lecture) play fine w/ audio.

Music audio (such as tracks I've purchased or tracks on the iTunes store) play fine.

QuickTime videos, such as a QT video on my desktop play fine. Windows Media Player works fine too.

So, why don't music videos and movies play (w/audio) on iTunes 7.6??

Dell XPS, Windows XP

Posted on Jan 15, 2008 1:03 PM

217 replies

gismoto

Level 1

0 points

Feb 8, 2008 7:03 AM in response to Roy B

Yes, it worked! OuickTime 7.4.1. solves the issue with movie audio.

It would have been nice if Apple did acknoledge the problem and let people know that they are working on it rather than leaving PC users in the "dark.". Most understand that some software issues will take time to fix.

Joey185

Level 1

0 points

Feb 8, 2008 8:26 AM in response to Shortie2

Works for me, Thanks for the support!!!!

Feb 8, 2008 8:57 AM in response to sixerdoodle

upgraded to the new quicktime. seems to have fixed the audio problem in iTunes

iLeland

Level 1

0 points

Feb 8, 2008 8:11 PM in response to Roy B

It worked for me too. Thanks much!

westonr1

Level 1

0 points

Feb 19, 2008 10:39 PM in response to Shortie2

i'm so ******, 7.6 was released over a month ago, and i still can't watch music videos with sound for any of my purchases, ***!

thank you itunes for putting up apple discussions, but not resolving them.

Feb 23, 2008 11:26 PM in response to Lex.LuthEr

Thank you so much for the fix. I purchased a movie and could get no sound. Your advice got the sound to play!
Thanks!

Feb 23, 2008 11:37 PM in response to Shortie2

i need a asprin... cause my heads goin' round & round, i think i better sit down

Tired of iTunes+Quicktime...

When will iTunes PRO come out? i will buy it, even if its $100

enough said.

PEACE!

iTunes 7.6 No Audio When Playing a Music Video or Movie