Trackpad, keyboard freezing periodically, along with Finder

I have a Macbook Pro 2.4 Ghz, and I installed Leopard a few days after it came out. Within the last two weeks I've noticed that my track-pad starts to lag minutes before freezing along with my keyboard. Usually, it will stop responding for two to five minutes before it comes back again and freezes again, other times I have to hard restart my computer.

Also with this, finder is starting to freeze completely, my applications won't respond and I get that gray screen that says I have to restart my computer.

I don't know if this is a Leopard problem or a Macbook Pro problem, but it's starting to annoy me, especially since this is the second problem I've had with my computer. I can't afford to get it sent off because I"m a student and I need it for school.

Macbook Pro 2.4 Ghz, Mac OS X (10.5.2)

Posted on Mar 2, 2008 7:26 PM

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22 replies

Mar 29, 2008 6:57 PM in response to Luke Noel-Storr

This is happening to me as well. I'm starting to believe that it is a flaw with the latest software update. For 2 days now, my laptop has been frequently freezing on the Keyboard and Trackpad, and it's very annoying. I think it's doing it more than ever now, and I often experience the grey screen of death often too. It gets to the point where I just leave my computer off during the nights instead of leaving it on. I thought it was water damage, but my computer has never been exposed to water. I also have a protective hard case, keyboard protector, and arm rest protection. I don't think it's hardware, but possibly just software related. This never happened before, except for the keyboard freezing problem that took place following the Leopard release. I also tried resetting the PRAM settings on the computer with the keyboard combination but that didn't work either. This has ultimately led me to believe that it is a flaw with the 10.5.2 software release. I guess this will not change until the next release. Maybe a 10.5.2.1 release would be more ideal!

Jul 12, 2008 4:56 PM in response to X_Adagio4389

i have the same freeze problems on my new macbook pro - came with 10.5.2 installed and has shown problem with 10.5.3 and 10.5.4

i'm keep a log of my freezes and experiences as i intend to go into the big apple store in london and talk to someone there in a couple of weeks when im in the city. I recommend everyone keeps a log of there problems if they intend to go in to see a service guy because you can guarantee that the intermittent problem will ot show up when you take it in !

for what its worth here is a copy of my log. As yo can see i'll often go a week without problems then it'll repeat. Also for the first time today i've had keys repeat. Its quite possibly happening a lot more often as I often have the laptop on a stand and use a external mouse and keyboard and hence wouldnt have noticed it.


Trackpad freeze and keyboard lockup

14th june - 3 times in half an hour
putting to sleep and awakening unfreezes

this happened a couple of weeks ago for the first time.

did notice ( just frooze again) that the trackpad became partially irresponsive just several minutes before complete lockup


monday 23rd june 7pm trackpad and keyboard freeze putting to sleep and waking no affect on problem - tried 3 times - had to restart

sunday 6th July - trackpad frozen on wake from sleep - put laptop back to sleep. laptop would not wake from sleep - had to restart laptop


saturday 12th july 930pmish freeze requiring reboot - both trackpad and keyboard - restart required

froze again shortly around 10pm afterwards typing this now on external keyboad and mouse - first time that i have tried an external k+m so not sure if they normally contine to work

put to sleep = this time restart wakes keyboard and trackpad

10.26 - about 5 minutes later - another freeze - wakes from sleep again

22.39 - another freeze sleep then restart unfreezes

Jul 29, 2008 11:16 AM in response to X_Adagio4389

I have had my MBP (early 2008, OS 10.5.4) for about a week. It's my first mac. I develop for unix and know windows, but have little experience with mac hardware and osx/darwin. I am also tired of helping family/friends with their windows problems, but before telling them to "switch to mac" i wanted to know first hand that it does "just work".

The keyboard and trackpad have become unresponsive on 3 occasions. The system does not freeze, applications keep running, the power button brings up the "Are you sure you want to shut down", and closing the lid (sleep) then opening it does temporarily fix the problem (for a few minutes). Rebooting makes the problem go away for a few days. It has happened [1] when watching a movie through front row [2] while running some lightweight X11 apps (terminals, emacs, xdvi), and [3] when transcoding video in quicktime. Regarding the comment by chrisa5, I also have parallels installed, but was not using it at the times the problem manifested. I did notice that it added some network devices (en2, en3), so it certainly could have affected the system configuration negatively. I have not had any issues with Finder.

Not having a solution to this problem -- a basic issue that affects productivity and belies the Apple slogan "It just works" -- is unacceptable. X_Adagio4389 identified the problem five months ago and numerous others have verified it. This thread claims the question is answered with two "Helpful" and one "Solved" reply. Where are they?

"Reboot" every few days is not an acceptable solution. If it was, I'd be using windows. My linux and bsd machines (including workstations) run for hundreds of days without rebooting.

I apologize for not being more even-tempered, but unfortunately this issue (especially so early in my switch to mac) supports the mac-haters who claim this platform is more expensive with a smaller community, thus less support. I priced the alternatives and for my needs a similar linux notebook would have cost 75% of this MBP. While i have definitely had problems with linux, even on basic things like hardware support (not to mention getting started is more intimidating than osx or windows). I've never had a problem that cannot be resolved in a day or two by searching a few forums and getting support from the (unpayed) experts who run linux systems. On this issue I feel, as many posters in this and other forums seem to feel, powerless and thus angry.

If there is some better method to deal with this type of problem, please let me know. Do we contact apple directly? Do apple representatives not read the discussion forums on their site? As it stands there is no way I can recommend this platform to users who are tired of dealing with computer problems.

Thanks for your time.

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Trackpad, keyboard freezing periodically, along with Finder

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