Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMac 24 Aluminum screen burn-in?

Hi everyone, I have had this weird screen issue pop up in the last few weeks, It's not the gradient or streaking issue, it looks like a burn in effect as I can see text, icons etc in the background at all times on my iMac, even during boot when the white apple screen is showing.

I have the Aluminum 24 inch iMac 2.4 Ghz.

I am going to post some pictures tomorrow to show this issue, anyone else experiencing this?

iMac Aluminum 24 inch, Mac OS X (10.5.2), 2.4 Ghz, 4 GB Ram, 500 GB

Posted on Mar 17, 2008 8:50 PM

Reply
110 replies

Jan 13, 2010 2:28 PM in response to Markus Knak

"A few days ago I telephoned with Apple service and learned that this is quite normal for a display of this class. Guess you'd have to invest much more and buy a more professional one to not have these little imperfections."

Every so often I visit the support site (I own an iPhone) and I "surf" around. I have to say, only on an Apple forum would you see this kind of post. Just what kool-aid are you drinking? And, can I have some?

Viewing this from a perfectly functioning, $220 24" ViewSonic monitor that's a year old.

Apr 12, 2010 2:34 AM in response to Jeremy Summers

Spoke to Apple today regarding a very similar situation with the screen. I have change the screen every 2 months since August 2009, because of screen burn in or some other issue with the screen.
Just spoke to them today, they are saying it is an environmental issue where the machine is being used and as such they are not willing to replace the screen, given the history of my machine’s screen replacement.
This is what they replied, “the dark patches may be environmental but its impossible that this customer is the only one to get panels with this defect consistently.”
This is Apple saying this is not their problem anymore and they are not going to honour the warranty.

Jun 2, 2010 12:10 AM in response to Benny Kee

24" Aluminium here. Same as everyone else, vertical lines and ghosted UI elements on the left side of the screen. My machine is in constant use, nothing is ever in one place for long enough for it to cause genuine burn-in.

Installed smcFanControl and have had the fans running at 3000rpm for about 2 hours, and I left a blank white screen as screensaver as per http://support.apple.com/kb/HT2807?viewlocale=en_US. It actually seems to have almost fixed it. Still a little bit of ghosting, but if 2 hours has almost eliminated it I'm sure overnight in a cold room with the screensaver and fans on will do the trick.

iMac 24 Aluminum screen burn-in?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.