Printing/Tiger/HP 6110 AIO

Major problems with my HP 6110. As others have posted, web-based printing hopeless with ++ blank pages, random printed pages. All browsers the same. Sometimes it stalls mid document but that was happening with 10.3 too. Word Doc printing OK. I have tried these steps:
~trashed all HP software, reinstalled new drivers from HP
~reinstalled Tiger
~repaired disk permissions
~ replaced printer cartridges
~ Reset printer
~downloaded GIMP drivers hjis
~tried USB direct, no better than bonjour network
~ ready to give up. Apple has not been able to fix. HP same. Suggest ppl don't buy HP printers until Apple straightens this mess up. I can see I am not the only one.

Posted on Oct 6, 2005 12:27 AM

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41 replies

Oct 11, 2005 7:57 PM in response to Merged Content 1

We're going to have to pray that 10.4.3. fixes these or I'm betting alot of 6110's will be on ebay! I feel your pain. I was trying to print some boarding passes last nite for a bunch of windoz junkies and had to finally give up. Pretty embarrassing Mr. Jobs!

Oct 20, 2005 7:33 AM in response to Merged Content 1

Hello. I was at a clients house and experienced the same issue as you. I have a good deal of experience with Mac printing (or lack thereof) but this issue really stumped me. The client has perfect printing EXCEPT when priting from the web.

The workaround that I develped for her (before reading these dicusssions) was to PRINT > PDF... and save the webpage as a document on the desktop. Then you can open the document up in Acrobat and print. I know that is time consuming and it stinks but it is the closest thing I have found to a solution until HP writes a working driver.

Cheers.

Oct 28, 2005 7:32 PM in response to Merged Content 1

Hello All,

Looks like the best way to handle this is to change the print driver.
I didn't have issues until Bonjour assigned the print driver. (HP All-In-One 2.7.2)

When I plug in the HP 6110 directly via USB and select the HP DeskJet 600/600c Gimp-Print v5.0.0 beta 2, the blank pages issue goes away.

Not the cleanest solution, but it worked for me.
Good luck,
Mark

Dec 16, 2005 11:09 AM in response to Mark Clement

Wow, I don't know how you figured this out, but it works for me too!

Just wanted to share with the others how to change the driver...

For me, I was unable to edit the printer's driver so I just had to delete the printer and add it back. When you add the printer, choose "HP" from the "Print Using" popup. Then another list will appear with all the gimp drivers. You can scroll down and select it. And then it works!

I am gonna try to research and see why that driver works; maybe there's another driver that's better matched for my 6110xi that doesn't have the problem.

Thanks a million this was driving me insane!

Dec 16, 2005 11:14 AM in response to Alan Pinstein

A useful link for everyone... this page on the gimp site shows which is the best-tested driver to use based on your HP model:

http://gimp-print.sourceforge.net/pSupportedPrinters.php3

So for my OfficeJet 6110xi I switched to a different gimp driver (the DeskJet 900 series) and it also works.

I am not sure that the printing output is as good with these drivers, but for my needs the quality isn't so important.

Dec 20, 2005 7:04 PM in response to HAZMAT

Same problem here as well. I was working pretty well under 10.3.9 using Bonjour (Rendezvous) to connect to my 6110's via an Airport Express at work and an Airport Extreme at home using each as printer servers. Well enough that I opted to purchase another PB G4 and upgrade my older one to Tiger at the same time. The entire network is now severely compromised. Has Apple communicated to anyone their intentions with this? Surely Apple must take responsibility here. Clearly they are at fault. You can't sell us the concept and expect us to trash airport, printers, etc. Seems the only workable solution is to return to Panther. What a disappointment!

Dec 21, 2005 1:58 PM in response to Jira

Spoke to Apple at length today. As you would expect, they point the finger at HP, particularly when HP lists 200 products that are supposedly supported within Tiger including the 6110. HP does not even acknowledge the issue on their support site. I maintain that the change from Panther to Tiger precipiataed the problem, so Apple in no position to wash their hands of this issue. At a minimum, Apple is in a better position to coax HP into action about this than we are. I sent HP an email with no response yet.

Jan 13, 2006 7:43 AM in response to Merged Content 1

Well everyone, I was having a very similar problem with Airport and the 6110. Last night, I tried one more time in desperation and I was able to successfully print. I'm using Tiger 10.4.3, and have the 5.7 firmware on the Airport. After talking to the Genius Bar, they suggested a hard reset on the Airport. I uninstalled the print drivers for the HP on my powerbook, and did a hard reset on the Airport. Then I hooked up the HP directly to my powerbook, and reinstalled the latest HP software completely. After making sure I could print to the HP using the AIO driver with it directly connected to my powerbook, I hooked the printer up to the Airport, and setup my Airport again. Then I crossed my fingers, and low and behold I was able to print. I hope that helps. Now I need to haul my imac over to my printer, and direct connect and reinstall. Hope that helps.

Jan 16, 2006 4:03 PM in response to Merged Content 1

Major problems with my HP 6110. As others have
posted, web-based printing hopeless with ++ blank
pages, random printed pages. All browsers the same.
Sometimes it stalls mid document but that was
happening with 10.3 too. Word Doc printing OK. I have
tried these steps:
~trashed all HP software, reinstalled new drivers
from HP
~reinstalled Tiger
~repaired disk permissions
~ replaced printer cartridges
~ Reset printer
~downloaded GIMP drivers hjis
~tried USB direct, no better than bonjour network
~ ready to give up. Apple has not been able to fix.
HP same. Suggest ppl don't buy HP printers until
Apple straightens this mess up. I can see I am not
the only one.


This may be repetitious but I have spent hours with HP and received nonsense. I trashed drivers, reinstalled them, etc, and wasted time dealing with HP. They are clueless and wanted to replace the unit for $191 when Staples sells it for $198. How frustrating!

Jan 23, 2006 4:25 PM in response to Merged Content 1

So I've also had to deal with this problem that frustrated the crap out of me. I've tried contacting HP Support and it was surprising that they did not know anything about this problem, despite the fact that this problem seems to have persisted for quite awhile now. All they told me to do was delete all HP drivers, download new drivers, etc. (the standard stuff) which didn't help.

So anyway, I've been able to isolate the problem a little bit more. The problem is with printing in "Normal" or "Best Quality" setting (if you change it to "Fast Normal" it seems to be ok) and... here's the catch... with margins below 0.5"! I realized this because I had the almost the exact same problem when I was printing out a Microsoft Word document with small margins!! (cheat sheet for a test. =P And I was trying to print this out the day of the test so you can imagine what a panic I was in when the printer started messing up!) For some odd reason though, I think Excel printed ok, or at least was able to print smaller margins or wouldn't let me print with small margins? I didn't waste my time trying to test that out.

So... the solution I use is to use custom margins that are set at 0.5" all around except for bottom which is 0.6" and that seems to work. This works for Firefox and Safari. No need to use alternative drivers or anything like that!

Paul

Jan 23, 2006 6:47 PM in response to paul7

I find it funny, in a not-laughing sort of way, that HP claims that nothing's wrong on their end.

Anyway, I've been surfing this topic forever, tried it all, got nothing but heartache...

I've been doing the ole' print, save as PDF, then print for real trick (how sad that I have a blazing fast mac yet I have to have a "temp print folder" on my desktop) which works great 95% of the time w/ the exception of the extra steps and the graphics being quirky...

But I have something I want everyone to test and try...

First off, hit the net via FireFox. Second try printing the page of your choice, but first, within the PRINT menu, select "Firefox" within the third dropdown menu (the one that says "Copies & Pages" normally. While in the FireFox print prefs, kill all background printing and ask that all aspects of the headers and footers be "(blank)". Then just go for it...once you make these settings it should stay for you.

I'm not claiming this is a cure-all...I'm asking everyone to give it a try to see if we really do have a viable temp fix until Apple or HP do their job and solve it for their customers....

Lemme know...I'll be checking..."TJ"

G5 Mac OS X (10.4.4)

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