Verifying iPhone software...

I have a Dell D620 laptop with an AT&T USBConnect Mercury. The USBConnect installs this parameter in the registry when you use it to connect. Sure enough, deleting that from the registry and connecting to the internet via WiFi allowed me to fix my broken iPhone 3G after a failed update.

Thanks!!!

I was using my Samsung 3G phone tethered to my laptop before I got my iPhone. So AT&T gives me the USBConnect which screws up the iTunes software and the ability to update your iPhone.

By the way, the next time you use your USBConnect, that registry item reappears. So before every iPhone software update, you will have to delete that registry key first.

How long has it been on the verifying software screen?
It does take a few minutes.

I'm having the same issue. It's been stuck with the message "Verifying iPhone software" for hours. My iphone will end up going into sleep mode. When I press the wake button, nothing changes. Even if I disconnect the iphone the message will still say Verifying iPhone software. I even tried repairing iTunes. Are there any fixes for this issue?

Same here. I re-ran the restore function several times on my laptop (my primary computer) - and had to end iTunes each time it got stuck. I repaired twice, shut down, tried different internet connections, and finally tried restoring on a different computer. That worked and I got the iPhone back to v1.1.4. I then had to re-sync on my laptop, and tried the 2.0 upgrade again. It froze at verfying the iPhone software AGAIN.

So I switch computers, restored to 1.1.4, and am now re-re-syncing on my laptop. Unless anyone has any suggestions, I don't think I'll be trying the upgrade again anytime soon. I was so looking forward to playing around with the apps 😟

This "verifying iPhone software" has been going on for hours. It does this every time. I have my laptop plugged in with full power and it is on an AT&T wireless 3g network. Is there anything that I am doing wrong? Fix this!

I have the same problem... trying to install the iphone 2.0 upgrade for my older 16G iphone. I've tried for two days, each time it sticks on "verifying iphone software" and locks out itunes and keeps my iphone unusable. What can I do?

i have the same problem...its been over two hours verifying

Same trouble here as other users... I have iphone 3G and itunes newest, trying to upgrade my iphone from 2.0 to 2.0.1 due to applications crashing.

Started the update process, it unpacked the software, started to update,
froze during the update process. Tried to restore after reboot of everything,
the process started again, now it keeps getting stuck on Verifying iPhone Software...

HELLO? Is anyone from Apple going to respond?

This is a critical issue for us - last time this happened with
the version 2.1 update, I had to unplug from the process, and
eventually restore defaults using a NEW iTunes PC.

Thank you.

I am having the same problem and would very much appreciate an answer!

I have the same problem. Apple you need to step you game up.

I had the same issue. I originally had my iPhone connected to my laptop which only has a USB 1.0 port and no USB 2.0 port. On my Windows XP laptop, it would run for a while (a few hours) and then hang on the 'verifying new software' message without completing. Once I switched to a computer with a USB 2.0 port, it was able to complete in under 20 minutes. It is not like my laptop is that old, it just has a slow USB connection.

Same problem here - I don't know where apple gets off claiming they are better then Microsoft - this phone is a piece of crap.

I had this issue as well when I tried to update my iPhone to version 2.0.2. I sept over an hour on the phone with apple support and got no where. But I was able to fix it after I got off the phone with them. I did try to uninstall iTunes on my laptop (primary computer) and reinstall it but I always got stuck on the same scree of verifying iphone software.

I went to my desktop (secondary computer) and installed itunes there and then plugged my iPhone in. It told me I had to do the download to the latest software and when I did that it let me restore everything to factory setting. Now since it was back to factory setting I could get into it, but all my information was gone. On my primary computer (laptop) I had a backup of the data that iTunes created before I started tried to put in the new software. So then I plugged my iPhone into my laptop and it synced all the information and restored all of the files.

The key here was getting to a computer that did not have iTunes on it, then downloading iTunes and then plugging my phone in.

I don't have a lot of data on my iPhone, about 4G, but it took about 2 hours to restore my information on it.

I hope this helps.