Paint is fading off

I bought my MBP around 2 months ago, and I have already expirienced a couple of issues with it, I am about to enter a professional industry and I was wondering if its possible to change my computer cause of this paint peeling. I have 2 other friends that have a MBP and they have had theirs for more than 6 months and they havent expirienced anything like this.

The area in which the paint is peeling off is on the button where you click to open it and it looks really ugly from afront.


I live in mexico so I dont have access to an apple store, does anyone know if i can change the computer?

macbook pro 15', Mac OS X (10.5.2)

Posted on Apr 23, 2008 4:29 PM

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25 replies

Apr 23, 2008 6:37 PM in response to stagescreamers

Unfortunately, once the initial two week period is over, the computer is generally sent out for repair rather than replaced. So I think it is unlikely that you will be able to exchange your computer for a new one.

The silver surface of the MBP is actually hard anodized aluminum finish rather than a painted surface. So I am not sure I understand how this finish could be peeling. If it is, then there may actually be some sort of defect in the finish.

However, it is a known problem that some people's body chemistry can penetrate the anodized surface and produce tiny black pits. Is this what you are seeing?

You might want to take some photos and post them on a free photo sharing site so that we can see what the problem is and maybe be able to give you better advice.

Good luck!

Apr 23, 2008 8:09 PM in response to stagescreamers

it is powder coating and from my experience apple considers this a flaw in material and will replace the casing, call apple and talk with a tech, they will probably put you on hold and go talk to someone and then come back and tell you it will be covered. get the case number and go into a store with it so you dont have to go through the process again

-matt

Apr 23, 2008 8:32 PM in response to carl wolf

well, its the weirdest ano i have ever seen. i have never seen an anodized piece of metal react or chip in any way like people have had happen to their machines (including me). plus the fact that all the keys appear to have the same finnish and as far as i know they are plastic, there is no way to match a finnish on plastic to look like anodizing.

not to mention that matte finished anodizing has a very different feel, it will not be as smooth as the casing

-matt

Apr 23, 2008 8:38 PM in response to stagescreamers

hey guys thanks for your help
well i took some pictures with my phones camera, they are not very clear but it kind of gives you an idea of the problem
as i said the problem is minimal but it does take away a bit of the professional look of the machine

<<img src="http://i31.tinypic.com/9vidc1.jpg">
[IMG] http://i30.tinypic.com/153lchh.jpg[/IMG]

thanks for your help guys

Apr 23, 2008 9:19 PM in response to mattathayde

Actually, the keys are very close, but not a perfect match. If you look closely at the long skinny strip just under the keyboard, it is painted, as I have seen both pictures and an actual Mac with paint chipped on this strip. The keys have to be plastic of course because you can't have backlit through aluminum. I can definitely see subtle differences in the shades of the top case, the keyboard, the track pad, and the painted strip top and bottom. But I think Apple did a remarkable job of getting it all to match as well as it does.

Apr 23, 2008 9:31 PM in response to mattathayde

Steve Jobs himself has stated that MacBook Pros are made of "aircraft grade, hard-anodized aluminum".

http://discussions.apple.com/message.jspa?messageID=6917297#6917297

Here is a link to a video of Steve Jobs describing it.

http://youtube.com/watch?v=3iGTDE9XqJU&feature=related

Here is a link for more information.

http://en.wikipedia.org/wiki/Anodized_aluminum

Message was edited by: LukeD

Apr 24, 2008 6:29 AM in response to LukeD

well i still say the cases do not react like any other ano'ed pieces ive ever seen and its not like i just know a little here and there about it, i had looked into getting an anodizing set up so i have done a lot of research on it.

ive seen 1000s of pieces that were anoed go through much worse abuse and not come out looking like any of the issues here


SU, the button could be plated or just coated with a metallic paint, i couldn't tell what the underlying material looked like from his pic though

-matt
-matt

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Paint is fading off

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