Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to connect to CDDB server

I purchased an 80g ipod classic. Began transferring my cd's into the library today. The first 100 or so worked fine. Now, when I insert cd, error message comes up that "Unable to connect to CDDB server". This is happening now with all new cd's I insert.

My connection is fine. Internet/email operating without problems. Itunes store connects with no problem. I have closed, re-opened itunes, re-booted system, re-installed i-tunes and nothing is working. Any suggestions, because this *****!

pc, Windows XP, ipod classic 80g

Posted on Apr 25, 2008 1:03 PM

Reply
45 replies

Apr 27, 2008 10:52 AM in response to jerryshy

I called 1-800-275-2273 (apples tech report problems) and the girl told me she had never even heard of a CDDB server problems. Said there must be somthing wrong with my cd drive -********. They know about this problem, but just not admitting it. I WILL NEVER BUY ANYTHING HAVING TO DO WITH APPLE EVER AGAIN. Everyone should call 800-275-2273 and tell them they are having problems. CALL NOW. This is ********!!!!

Apr 27, 2008 11:57 AM in response to klsanders1

What was snotty about pointing out that Apple can hardly "own up" to a CDDB connectivity problem? They aren't even the same company. If the Gracenote patch doesn't work, try looking at security settings in the PC, was my suggestion.

Also I wonder if it isn't some ISP thing going on - in iTunes Store for Windows forums, there are lots of folks saying the store is really slow DLing content in different areas of USA, tuns out that Time Warner is throttling access to the iTunes store in various cities.....these connectivity problems are not always something for Apple to sort out.

Apr 27, 2008 12:34 PM in response to syoungblood1025

After two days, trying the Gracenotes patch (no luck), reloading iTunes (no luck), listening to Katrina and doing almost everything I could think of to reset my firewall and connection settings, and finally latched on doing a System Restore to last weekend, when I know everything was working. Guess what---it is working now, CDDB connects just fine.

Unable to connect to CDDB server

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.