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Remco Douma Author

Level 1

5 points

OSX 10.5.3 still having kernel panic with Bluetooth audio

After upgrading to OSX 10.5.3 yesterday I thought I'd give bluetooth audio a chance again (I already had problems with 10.5.2, see http://discussions.apple.com/thread.jspa?threadID=1529536&tstart=0). After a while my machine crashed again (the screen turns grey and I was instructed to hold the power button). This time I was trying to listen to iTunes over the bluetooth headphones (so the Plantronics in headphone mode).

After restarting the problem report sent to Apple is:

Thu May 29 07:15:21 2008
panic(cpu 1 caller 0x001A8CD4): Kernel trap at 0x6987f932, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0xfffff000, CR3: 0x01b09000, CR4: 0x00000660
EAX: 0x00000002, EBX: 0x08794700, ECX: 0x136d8f20, EDX: 0xfffff000
CR2: 0xfffff000, EBP: 0x5d782948, ESI: 0x0b460300, EDI: 0x00000001
EFL: 0x00010286, EIP: 0x6987f932, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x5d782758 : 0x12b0fa (0x459294 0x5d78278c 0x133243 0x0)
0x5d7827a8 : 0x1a8cd4 (0x4627fc 0x6987f932 0xe 0x461fac)
0x5d782888 : 0x19ede5 (0x5d7828a0 0xa0a3aff1 0x5d782948 0x6987f932)
0x5d782898 : 0x6987f932 (0xe 0x48 0x5d780010 0xffff0010)
0x5d782948 : 0x6987f7d5 (0xb460300 0xf 0x28 0x83c6d00)
0x5d7829a8 : 0x6988191a (0xb460300 0x3 0x0 0x1)
0x5d7829d8 : 0x6901e14f (0x8794700 0x30006 0xb3f3c04 0x8794700)
0x5d7829f8 : 0x6901d74b (0x8794700 0x690286a8 0x1 0x0)
0x5d782a28 : 0x69021897 (0x8794700 0xb3f3c00 0x5d782a68 0x12fa53)
0x5d782a68 : 0x4212ad (0xb3f3c00 0x0 0x0 0x0)
0x5d782ab8 : 0x69021342 (0xc331640 0x69021388 0x0 0x0)
0x5d782ae8 : 0x43b9bf (0xb3f3c00 0x5d782b20 0x5d782b24 0x5d782b28)
0x5d782b78 : 0x43d825 (0x13ca984c 0xb3f3c00 0xe7bd598 0x0)
0x5d782bd8 : 0x43b428 (0xb3f3c00 0x3 0x5d782c20 0x0)
0x5d782cf8 : 0x18d918 (0xb3f3c00 0x3 0xe7bd598 0x0)
0x5d783db8 : 0x12d17e (0xe7bd570 0xb8295a0 0x0 0x0)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.IOBluetoothA2DPAudioDriver(2.1f17)@0x6987e000->0x69884fff
dependency: com.apple.iokit.IOBluetoothFamily(2.1f17)@0x68f89000
dependency: com.apple.iokit.IOAudioFamily(1.6.4b7)@0x69017000
com.apple.iokit.IOAudioFamily(1.6.4b7)@0x69017000->0x6902dfff
dependency: com.apple.kext.OSvKernDSPLib(1.1)@0x69014000

BSD process name corresponding to current thread: iTunes

Mac OS version:
9D34

Kernel version:
Darwin Kernel Version 9.3.0: Fri May 23 00:49:16 PDT 2008; root:xnu-1228.5.18~1/RELEASE_I386
System model name: MacBookPro3,1 (Mac-F42388C8)

Is it just me who is having these problems? It really amazes me that I am just not able to use bluetooth audio - headset nor headphones - without this rather significant problem? And then I don't even begin about the mouse getting the hiccups the moment the headset is turned on. I would have expected lots of complaints about this?

MacBook Pro 2.4Ghz DuoCore, 4Gb RAM, OSX 10.5.3
Bluetooth Apple Mighty Mouse
Bluetooth Apple keyboard
Bluetooth Plantronics P590

MacBook Pro 2.4 Ghz Intel Core 2 Duo, Mac OS X (10.5.3), 4Gb RAM

Posted on May 29, 2008 3:38 AM

62 replies

sneex

Level 1

15 points

Oct 14, 2008 3:45 PM in response to PWelter

I have the motorola H350 and it was giving me the gray screen of death within 5 minutes of connecting. Just trashed all bluetooth preferences and everything seems to be working so far.

kenj2847

Level 1

4 points

Nov 12, 2008 5:45 PM in response to sneex

I just got the Jabra bt620s headphone to listen to online webasts. It's a great product at a great price, but I have nothing but trouble trying to get it to work with my new MacBook with 10.5.5, including several crashes. I fried my previous MacBook from hitting the kill switch too many times after repeated crashes (unrelated to Bluetooth) and now I'm killing it all over again. Obviously the problem is the Mac OS not the headphones.

I can get the thing to play sometimes but there seems to be some kind of magic method to making it work properly that I can't fathom. I have to turn the headphones on, which gives me a dialogue box asking if I accept it, then if I open a window with an audio stream (usually via RealPlayer or Flash) it will not play through the headphones. I have to also go under the Bluetooth pulldown menu and click "Use Headphones". But that doesn't alway work -I either get no sound at all from either the computer or the headphones (sign of an imminent freeze) or it will play through the computer speakers, ignoring the headphones, even though the bluetooth setting is on and it's set to "Use Headphones". Sometimes it DOES work but I still can't determine just what the magic sequence is to actually make it work properly.

Can anyone give me a clue? I'm sick of experimenting around and having it crash all the time. I expected better of Apple than this! It's a new computer and the latest system.

OSX 10.5.3 still having kernel panic with Bluetooth audio