Only imports about 15 seconds of songs

Question

Only imports about 15 seconds of songs

I try to import a few cds and iTunes will only import at maximum 15 seconds of the songs. Once, it said that it was "not available" in the time column. SOMEONE HELP ME!!!!!

Posted on Jun 30, 2005 7:16 PM

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Answer 1

Jun 30, 2005 8:59 PM in response to Jamie Nickodemus

can someone please help i dont know what to do and when i rang up the mac helpline the guy didnt have a clue at whats happening! yea sometimes it only imports 3 seconds of the song. i tried various cd's from inlcuding the original cd's and some of the burnt cd's that i done but none of them work. i could load the ones that were already on my hard drive but its just when i get songs from cd's it doesn't work i followed all the instructions and everything but its not working.
please help

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Answer 2

Jul 1, 2005 9:30 AM in response to Jamie Nickodemus

I have a simiar issue. I get more than 15 seconds. It varies by song, but I'm getting less than the song's time shown on the CD. By the way, this happens even with CD's fresh out of the case. And I have selected the "Use error correction" option. What's the deal?

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Answer 3

Jul 2, 2005 7:57 AM in response to Jamie Nickodemus

hey i figured out what was wrong
the cd's are not in correct format due to copyright issues etc. so my friend said to download this FreeRip MP3 program to convert them to mp3's http://www.pcworld.com/downloads/file_download.asp?fid=16726&fileidx=1
it works! from there just copy them into itunes and its all good! just run a spyware detection program just in case if there is anything.

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Answer 4

Jul 5, 2005 2:40 PM in response to sharnice koek

It didnt work.

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Answer 5

Jul 6, 2005 3:39 PM in response to Jamie Nickodemus

Did anyone find out how to solve this. My mini 6gb was great until I launched the update 4.9. Now I am having the same problem as others listed here.
I have restored, updated Windows, got advice on the iPod mini site and still having the same problem. The local Apple store(Leeds) say it is not a fault with the iPod, but with iTunes so it is not going to be resolved under warranty.
Please can someone advise how to fix this.
Thanks

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Answer 6

toonz

Level 7

22,360 points

Jul 6, 2005 6:04 PM in response to Jamie Nickodemus

Jamie (and anyone else that wants help)

I need more information about your hardware configuration. If you haven't already, go get iTunes 4.9 and install it. Run the iTunes Help menu -> Run CD Diagnostics... command and post the results here.

Also tell me what the model / manufacturer of your computer is or if it's a custom built machine. If it is a custom machine, what is the model / manufacturer of your motherboard?

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Answer 7

Jul 6, 2005 8:09 PM in response to toonz

All I know about this computer is that it was custom made.

This is what my CD Diagnostics says:

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
iTunes 4.9.0.17
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.1
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: S3 Graphics ProSavageDDR S3 Compatible Display Adapter

IDE\DiskWDC WD400BB-22HEA0_____________________13.03G13, Bus Type ATA, Bus Address [0,0]
IDE\CdRomOPTORITE CD-RW_CW5201___________________210E___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some Dell computers need an update to the ATA bus driver before iTunes recognizes CDs. If you have a Dell computer, check the Dell support website for details.

D: OPTORITE CD-RW CW5201, Rev 210E
Audio CD in drive.
Found 13 songs on CD, playing time 36:41 on CDROM media.
Track 1, start time 00:02:00
Track 2, start time 00:15:33
Track 3, start time 03:23:28
Track 4, start time 06:57:23
Track 5, start time 09:52:27
Track 6, start time 12:36:43
Track 7, start time 16:00:56
Track 8, start time 18:42:64
Track 9, start time 22:00:27
Track 10, start time 25:16:37
Track 11, start time 28:12:00
Track 12, start time 31:10:65
Track 13, start time 33:35:45
Check the website of your computer or drive manufacturer to verify that you have the latest firmware for your CD / DVD drive.
Audio CD reading succeeded.

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Answer 8

Jul 6, 2005 8:09 PM in response to toonz

All I know about this computer is that it was custom made.

This is what my CD Diagnostics says:

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
iTunes 4.9.0.17
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.1
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: S3 Graphics ProSavageDDR S3 Compatible Display Adapter

IDE\DiskWDC WD400BB-22HEA0_____________________13.03G13, Bus Type ATA, Bus Address [0,0]
IDE\CdRomOPTORITE CD-RW_CW5201___________________210E___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some Dell computers need an update to the ATA bus driver before iTunes recognizes CDs. If you have a Dell computer, check the Dell support website for details.

D: OPTORITE CD-RW CW5201, Rev 210E
Audio CD in drive.
Found 13 songs on CD, playing time 36:41 on CDROM media.
Track 1, start time 00:02:00
Track 2, start time 00:15:33
Track 3, start time 03:23:28
Track 4, start time 06:57:23
Track 5, start time 09:52:27
Track 6, start time 12:36:43
Track 7, start time 16:00:56
Track 8, start time 18:42:64
Track 9, start time 22:00:27
Track 10, start time 25:16:37
Track 11, start time 28:12:00
Track 12, start time 31:10:65
Track 13, start time 33:35:45
Check the website of your computer or drive manufacturer to verify that you have the latest firmware for your CD / DVD drive.
Audio CD reading succeeded.

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Answer 9

toonz

Level 7

22,360 points

Jul 7, 2005 12:05 PM in response to Jamie Nickodemus

The CD diagnostics don't show any errors reading the CD, so it's odd that you're only getting the first 15 seconds.

There is new firmware for that drive on the Optorite support page. Search down the page for "CW5201". You're running firmware version 210E and there's a new version 220E.

You could try that. As far as the type of motherboard, if you click the start menu and select "Run" and type in "msconfig32" and click OK, a dialog box comes up with information about your system. Does it say anything interesting in the "manufacturer / model" fields?

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Answer 10

DonJC

Level 1

35 points

Jul 7, 2005 1:11 PM in response to Jamie Nickodemus

Here is the obvious and simple, but often overlooked solution: If you have more than one cd drive (or dvd drive), try importing from the other one. Sometimes we become so accustomed to using one particular drive that we forget we even have another. If you have a second drive, which is common on many computers, give it a try.

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Answer 11

Jul 8, 2005 2:48 PM in response to Jamie Nickodemus

Has anyone managed to solve this?? I did not have this problem until I upgraded to 4.9 so it is obviously software related. I have just out of interset used the dvd drive to import and it seemed to have worked OK. However, this does not get away from the fact that there is an issue with 4.9. Any apple representitive got an idea??

Regards,

MDW

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Answer 12

Jul 8, 2005 9:21 PM in response to Jamie Nickodemus

I am having this same problem with brand new ipod mini. I have never been so frustrated. We downloaded 4.9 (as suggested by apple help desk) and we were able to import one cd. But, now I'm having the same problem with every other cd I try...and I only get 3-5 seconds per song. I have spent about 10 hours on this and I'm ready to chuck the whole thing! Please HELP!!!!

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Answer 13

Jul 10, 2005 6:51 AM in response to Mark Wilson12

Toonz, I'd have to agree with Mark Wilson. Everything was working just fine prior to upgrading to 4.9. And if the activity on this post is indicative of the whole population, then a large number of people are having problems with this. I've tried reloading iTunes to no avail.

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Answer 14

Jul 10, 2005 7:16 AM in response to Murray Bristow

Actually I'm going to elucidate further on my previous post. I don't get 15 seconds, iTunes doesn't import a single second of any song. With the CD in the drive and all songs selected, when you push Import the little green check marks appear at a rate of about one per second. In 10 or 12 seconds iTunes "thinks" all the songs have been imported. In my Library the songs I've just tried to import show up, but in the Time column there is "Not Available" indicated. As well, iTunes won't play when I double click on them -- iTunes simply examines each song, doesn't play a second of music, then proceeds to the next album and starts to play it. This problem did not occur in the previous version of iTunes, so I'm thinking it is a software problem (nothing else has changed on my computer). Is it possible Apple has decided to not allow people to rip from their own CDs due to intellectual property concerns (have to buy from iTunes Music Store or rip using third party software??
-- Murray

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Answer 15

Jul 10, 2005 10:20 AM in response to Jamie Nickodemus

I am having the exact same problem - and yes, it began just after downloading the newest version of i-tunes. It is very frustrating! I am wondering if this problem has been solved as I cannot receive phone assistance without being charged for it at this point. Does anyone know if there is a solution to this problem posted on the Apple troubleshooting site? Or can someone post the solution here in this discussion page?

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