Exchange ActiveSync -- Calendars sync, Contacts sync, Mail does NOT

OK, here is my information from Outlook OMA.

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Outlook(R) Mobile Access
Copyright (C) 2001-2003, Microsoft Corp. All rights reserved.

Ok

Outlook(R) Mobile Access Server: EDCOWA02
Outlook(R) Mobile Access Server, Microsoft(R) Exchange: 6.5.7226.0
Outlook(R) Mobile Access Server, Microsoft(R) Windows: 5.2.3790.0
Outlook(R) Mobile Access Server, Microsoft(R) .Net Framework: 1.1.4322.2407
Mailbox Server: EDCEXC01
Mailbox Server, Microsoft(R) Exchange: 6.5.7226
User Mailbox: Luis.Cavada
Rendering Format: html32
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648)
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Can someone help me in figuring out what is the user name and exchange server which i need to setup in my iphone 3G Exchange settings.

I have tried everything I cound think of, but no luck !

Thanks,

Exchange 2003 admin here and i have about 6 iphones 3G and non 3G all synching fine to 2k3.

Push e-mail requires Exchange SP2 (6.5.7638.1) get your lazy admin to upgrade the server.

Is your Exchange server running SP1 or SP2 ?

If any windows smartphone or Pocket PC quickly and reliably connect to MS Exchange server 2003 SP1 or newer, why would Apple force Companies to upgrade to SP2 or higher in order to use the iPhone?

My company's IT department wants no part in upgrading the Exchange server as they are "busy" with other tasks. They will offer no help in getting my iphone to connect.

Why can't apple provide instructions or a patch to allow the use of EAS 2003 SP1 ?

This feature is one of the most touted improvements on the iphone from 1G to 3G. In a way I feel cheated as I cannot use this feature..... PRECISELY the reason why I bought the iPhone 3G !

I have submitted a support ticket for this issue, and it has gone all the way to "Apple Engineering", their reply was that they cannot help with my server settings. They claim the problem is not the iphone.

Seems to me that there is lots of folks in the same boat. Our time is running out as August 11th is last day to return the device. I urge Apple to reconsider by providing a solution to this issue, surely an oversight in Apple's plan.

I feel cheated with this as well. How can you get a message saying "Cannot Get Mail" "The connection to the server failed" if it has already connected to the server to verify the account details? It doesn't make any sense at all.

An error message saying what part of the server connection its failed on would be very helpful.

This is driving me insane as I am getting it in the neck from my boss and all I can tell him is I can't fix it. The UK carrier for the iPhone, O2, are no help at all. Apple support simply told me to upgrade the firmware and try again, which I have done, but still nothing.