iPhone will not sync to Outlook 2007 after 2.0 & iTunes 7.7 update!
I've searched for answers everywhere and have found nothing! It shows thats it's syncing my contacts and calender but when I open Outlook nothing has changed. Please help!
Prior to Itunes 7.7, my IPod Touch synced Contacts and Calendar just fine with Outlook 2007 on Vista.
Post update to Itunes 7.7, Contacts sync fine (both directions) but it takes nearly 10 minutes for merely 129 contact entries.
And Outlook calendar does not sync at all, either way, although it churns for a long time.
Have tried all suggested permutations suggested above with no success. I have only one calendar on Outlook, and nothing gets into Ipod Touch (software version 2.0 or the previous version).
Have an open case with Apple Tech support and awaiting an answer. This appears to be a serious sync software bug and I'm wondering if sync with Outlook calendar is working for anyone with Itunes 7.7
I have the 3g phone with Outlook 2007 and iTunes 7.7
The sync works - BUT I do not see any calendar entries in Outlook in the "Day/Week/Month" view anymore (after installation of iTunes7.7 and first sync)....
I see all my calendar entries in the "All Appointments" and "Today Welcome Screen" view and they get synced there.
I now, it's not exactly the same - but you never now (have you checked if your appointments get synced and are only visible in another view ?)
Same problem here with Outlook 2003. Was working fine until the recent upgrade. Not sure if its iTunes 7.7 or the iPhone 2.0 software as I upgraded both on the same day.
I hope Apple are looking at this urgently, I regularly add calender entries to my iPhone and if they don't show up in Outlook it is going to cause me lots of problems!
OK, I'm pretty sure that I figured out how to fix this Calendar problem using other's previous posts. I'm confident the problem is the recurring events issue, especially is they were created in Outlook 2000. So try these steps:
1.) Export your Calendar as a CSV to your local disk (name it somethinig obvious) - Recurring events won't be completely stored but 30 days of them will, so you'll still have your original event that you can make recurring in step 5 below.
2.) Delete all of your Recurring Events. Don't worry about losing them since the original event will still be in your exported CSV file.
3.) Import your CSV file and choose the "Do not import Duplicate Items" in the Import wizard,
4.) Perform a Calendar Sync only (not contacts to save time for testing) choosing the "Replace information on this iPhone" checkbox at the bottom of the Info tab for Calendar. Verify that your iPhone now has Calendar events.
5.) Go back into Outlook 2003 or 2007 and open up an event that you previously had set as recurring. Click the Recurrence button at the top and set your recurrence schedule. This event will now be added and you will still see 30 days worth of the original event not in Recurrence format because of the CSV import. Delete the original one so you only have your recurring event so as to not have two of the same event.
6.) Repeat step 4 above and hopefully your iPhone Calendar will now be completely in synce with Outlook.
I tested creating and deleting events in both my iPhone and Outlook and all looks fine now.
I hope this works for everyone else because I wasted a ton of time on this today.
I am willing to try this, but here's something everyone might want to check. I exported my calendar to a .csv file to see if when I opened that file in Excel I could figure out what was different about the events created on the iPhone. Guess what? They are missing two fields that every event created in Outlook has filled in: Reminder Date and Reminder Time. All events created in Outlook have non-blank values in these fields, even if Reminder on/off is set to FALSE.
I also replicated the view issue mentioned earlier - the iPhone events are definitely making it to Outlook - they are visible in the Active Events view. They are just not showing up in the Day/Week/Month view.
Others may want to check to see if the Reminder Date and Reminder Time fields are also missing from the iPhone events that are replicated to Outlook. If this is consistent, then we have more information to share with Apple. I've already e-mailed my tech support guy screen shots of all of the information I just described but it would be nice to have more evidence! I'm pretty sure that the recurring event solution is not going to work for me because when I imported the .csv file into my new "clean" user that I created when working with Apple support, the sync problem recurred. I'm now thinking that it's because those "hidden" events from the iPhone were in the export and it's these events (the iPhone created events) that are really the problem.
It looks like the problem is with RE-OCCURING meetings and events.
If you back up your calenders, and remove the re-occuring events, you can then sync you calendar. and re-add your re-occuring events
I did what AppleBruce suggested, but all Outlook items did not show up in my iPhone -- only some recurring events that had been converted to equivalent single events. Very confusing.
One thing not addressed by AppleBruce method was the new "Home" Calendar that iTunes added. ITunes' shows the new Home calendar as well as my usual, single Outlook calendar options for syncing in the Calendar section. But I do
not see the Home Calendar in Outlook, and I don't know how to delete it.
Can anyone tell me how to delete the Home calendar that iTunes created? Where is it located? Thanks.
I am having a worse issue than I have seen here so far. I try to sync, and I never finish and have to abort. Then the outlook sync won't let go of outlook, it just keeps increasing outlook.pst size 2 mb per second. I have to use task manager to shut it down. Now every time I open outlook, I get a file didn't close properly message and another 2 mb gets added on the outlook.pst file. And I can't sync, even after removing recurring events. Any thoughts?
