Exchange Birthday Shifted by 1 day

So all of my birthdays on my iphone 3g are 1 day earlier than they are in my outlook. I sync through an exchange server and i tried to check all the timezones were correct and it seems they are. Anyone else have this issue? Any solutions or suggestions? I use 1and1.com for my exchange and didn't have any problems with the birthdays on windows mobile 6.0 on my blackjack2...

thanks in advance.

mac mini, Mac OS X (10.4.11), iphone 3g

Posted on Jul 11, 2008 9:51 PM

Reply
152 replies

Aug 27, 2008 11:37 PM in response to Nathan C

Like we all said, the problem is with the contact application. It shifts all the contacts birthday I entered while DST was active! Contact application should not use timezone at all, a birthday remains at the same date, always, no matter where, no matter when you are.

Please stop suggesting adjusting settings that work perfectly with the calendar, it is a bug, and a bug need fixing... It's time to report the issue to developpers, which maybe will have more weight if its tru an apple employee.

The bug appeared as of version 2.0, it wasnt there before, so ya, its a bug, not something that will be corrected by changing settings again and again!

Sep 1, 2008 2:19 PM in response to G. Michael Guy

I have found a workaround that works but its not a final solution.
As other have stated, the trouble seems related to daylight savingstime.

My solution is to set in setting->general ->date&time ->timezone to one more to the east of my position. (i.e. I live in Norway but uses Helsinki (Finland) in the setting) I switch off automatic time and sets the clock correctly manually.
Now all dates in Entourage - iCal - Outlook - Adressbook and iPhone are correct.
Timezone in calender settings on the iPhone is set to oslo (Norway)
I use exchange to sync all this (thats why all these programs are used....) and its very important for me in my job that this works perfectly.
I must say I find it totally unbelievable that in 2008 this isnt fixed. This is basic use of a phone for people on the move.

Please give feedback if this works for you too so that others may see if this helps others than me.

Sep 7, 2008 3:45 AM in response to Nathan C

Hi there, ya everything comes from outlook, and i tried every set of combination possible without fixing the problem.

what if instead of thinking so hard here, developpers would see what changed in the new iTunes or iPhone software in the synchronization code for contacts. Because it worked perfectely well before the 2.0/new iTunes change. So it shouldnt be so complicated and require several months to spot a newly introduced bug to a previously fully functionnal feature!

All contacts have a birthday, this is really basic PIM feature, nothing advanced here. How would business user trust a device with complicated business feature when i cant even handle something as simple as that. And moreover, when it takes MONTHS to apple to look over it (there isnt even a single official comment that they are aware of the problem, not even mention solving it!)

Sep 7, 2008 3:49 AM in response to Doorman.

Yes, this is riduculous, months to restore a basic contact function....

This thread has more than 2000 views, one of the top one in this category. Most of the people here have already contacted (some several times) support department. And still, nothing, absolutely nothing is moving.

Any official response? Is it inverstigated at least?

Sep 11, 2008 10:26 AM in response to pilot1620

Unbeleivable! 300Mb downloads (brand new iTunes and the long long awaited and tested 2.1 release), full of unwanted peices of software and unwanted functionnalities i absolutely don't care of, but the bug isnt even corrected?

What are the beta testers doing? Playing around with the app store?
**** it! Why does it takes months to solve it?

Apple lack so much any transparency about what is being fixed or not in its release!

Sep 12, 2008 9:31 AM in response to G. Michael Guy

Ok i got a way to reproduce the problem.

Software: Outlook 2007 / iPod/Phone 2.1 / iTunes 8

Step 1: Select a TimeZone that has an DST adjustment, and set it in your Calendar, iPhone and Outlook (e.g. Brussels, mine...)

Step 2 (In Outlook):
- Create one contact with its birthday in Summer (Summer, June 15th)
- Create one contact with its birthday in Winter (Winter, January 15th)

Step 3: Synchronize

Step 4: Look in your iPod/iPhone, Summer is now June 14th, Winter is right, January 15th.

Expected result : See both Summer and Winter keeping their birthday at the date I choosed!

This time, don't tell me it's not a bug, or that my timezone is wrong, or anything, do it yourself, i bet the problem is with those DST timechange that are not taken in consideration when the sychronization is made!

Nathan or anyone, did you report it to developpers? If not, where is there a TRUE email we can send it? I sent it to support several times over!

Message was edited by: tobei

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Exchange Birthday Shifted by 1 day

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