Previous 1 2 3 4 Next 50 Replies Latest reply: Sep 12, 2008 11:40 AM by Song002 Go to original post
  • dapo Level 1 (0 points)
    Add me to the list. I have a Motorola H710 that worked fine with firmware 1.x. With 2.0 I can no longer listen to voicemails with BT. I only have the "speaker" button in the upper right of visual voicemail.
  • elektrobank Level 1 (0 points)
    Same here. I was able to listen to messages on my old iPhone, but can't on the new one. I'm using a brand new Blue Ants Z9i. Really *****, I loved that feature. Now after I end call and go to check my voice mails that I received while on the call, I have to put down my headset and pick up the iPhone. That's the only time I ever actually put the iPhone to my face. Really lame Apple!!!!!
  • tcambridge Level 1 (0 points)
    Count me in as a user with a 3G iPhone and a BlueAnt Z9i - can't listen to VMs over BT either. Please fix it Apple!

    Message was edited by: tscambridge
  • Mike Evangelist1 Level 4 (1,110 points)
    Another data point...

    3G here. I still have the Audio button for visual voicemail, when using my Plantronics 510 headset.
  • i-hate-windows Level 1 (0 points)
    My two cents:

    It absolutely depends on the headset.

    I bought a Plantronics 520 (at the Apple Store!) for my new 3G. I got the "Speaker" button and was frustrated like everyone else.

    I returned the Plantronics because it wasn't loud enough and got the
    Jawbone (at the AT&T store). Now I have the "Audio" button and can listen
    to voicemail through the headset.

    In fact, if I turn on the phone with the headset off, the button goes
    back to "Speaker." The moment I turn on the Jawbone and the phone detects
    it, the button changes to "Audio."

    I'm especially happy because I now have the Jawbone's "Noise Assassin"
    technology. You can check it out here:
  • Team Pikachu Level 1 (0 points)
    There is a work around this problem that works perfect.
    Using ur phone call ur self and thus u access message box via any Bluetooth headset. Shouldn't ask for password but if it does press "star". U can even set a short cut as an Icon on desktop that will call any number as was shown on utube under iPhone dialing shortcuts I think.

    From my Iphone 3G White
  • w7ox Level 4 (2,385 points)
    Gary Evans wrote:
    Be careful about berating other users without knowing what they are experiencing. I AM familiar with my phone, my bluetooth headset IS paired properly and the "AUDIO" button you refer to is marked only "SPEAKER" regardless of the status of my bluetooth headset.

    According to this article, the change was intentional (boo!):

    Apple wasn’t really satisfied with the user experience of having to go to Voicemail and then tap on a button to set the output source to the Bluetooth headset—and was especially worried that it might be dangerous while driving.

    Hmm ... but it's OK to require dialing via key presses while driving -- vs. providing voice dialing in the iPhone.

    Their consumer research must be done by their tech "geniuses"

  • mdrengl Level 1 (10 points)
    I can confirm that listening to voicemail using visual voicemail on a 3G iPhone over bluetooth works for me.

    I am using a Motorola H12.
  • Bob Sexton Level 1 (5 points)
    It's now a law in Los Angeles that you cannot talk/listen on a cell phone while driving without a hands free device. Thanks Apple.

    Can't listen to voicemail w/ bluetooth as well. Only option on the the top right button is the speaker.

    As for the workaround, it may work, but it's silly to have to do that. Another thanks, Apple.

    Does anyone know when Apple will rectify this potentially fine receiving problem?

  • murrmeister Level 1 (5 points)
    Just got a new 3G and tried my old Jabra BT500 headset: same issue as everyone else, no visual VM access. Genius said i needed to upgrade my headset and I now have brand new Z9iAnt with same issue. I tried a Jawbone in the ATT store and am 100% sure it's compatible with visual VM. what is everyone's consensus? Should i wait for a firmware fix or exchange the brand new Z9iAnt? (trouble is that the the Z9i seems so superior to the Jawbone in terms of ergonomics, fit and ease of use).

  • Song002 Level 1 (85 points)
    I am waiting for the firmware update. I own Plantronics 925 and will never give it up. Many who ALREADY own a bluetooth headset (other than Jawbone) would agree with me.
  • murrmeister Level 1 (5 points)
    Have you tried to contact an apple employee directly instead of waiting for someone to monitor this forum and respond to everyone's questions here?
  • Song002 Level 1 (85 points)
    I didn't. Or I didn't need to. It has been documented or reported in many forums, technews and even on Apple's own headset "Store." (Reviewed by many who complained about this, check out the reviews on Plantronics 925 at the Apple on-line store).

    *Even those who own the ORIGINAL iPhone v1 and upgraded there firmware to 2.0 have the same reported problem. Think about those who have v1 iphone, they are furious about this.

    Many others included myself have sent this reported problem to Apple. Surely they will fix it on the next firmware.
  • murrmeister Level 1 (5 points)
    I just got off the line with tech support and my impression is that they are getting quite a few inquiries about this topic and are planning to include it in the 2.1 upgrade. the tech told me that apple is likely to have 2.1 out before the of the August.

    Thanks for your feedback.

  • Song002 Level 1 (85 points)
    Great to hear that, thanks.