I will also be going over to Galaxy next. Here is my experience with the WiFi problem.
Had phone for a while, no issues with the Wifi. One day it can't find any networks, and can't after that. After trying lots of methods, i do a master reset. The wifi worked then for about 30 minutes and then went out again, not finding any networks. I took it into repairs, and got it back a week later. being told that nothing was wrong with it. I thought "what the **** are they going on about?!" But i checked and the wifi was suddenly back working. Did they pull a master reset in the shop? Maybe, because it soon couldnt find any networks again, and eventually grayed out not being able to toggle on and off.
I took it back again with the same problem, told them politely that they were b/s'ing me saying last time there wasn't anything wrong with it. They sent it off for repairs (took 2 weeks and in that time I used a borrowed galaxy with NO network issues). Was told it had been repaired and i could go and collect it. When I got to the shop, they told me they couldnt find where the problem lies so they gave me a new phone. Basically, apple don't give us solutions here because they have no clue where the problem lies. Am starting to experience small problems with the wifi on the replacement phone i got from them too. Either fix this and fix it fast or you will be losing more customers than just myself!
Apple: After these kinds of experiences (starting to happen with new phone too), you start to lose my trust. Services like apple and dell go VERY much so through word of mouth, and if anyone asked me if they should buy the galaxy or the iphone, i would tell them to go galaxy and tell them the problems I have had. This is sad, because before the wifi issue i was never going to switch from apple.
PS guys! My newest iphone just had the wireless greyed out. Tried the solution of closing all running apps, and turning the phone off and on... It's worth a try ay?
I haev just spent €211 for a 4s replacement: the new IOS 6 doesn't work. Apple support is not helpful. the problem with the WIFI remains. I feel it's time to swith company as Apple customer care and products have started to have serious issues. In the last year I only had problems with Apple, problems that Apple hasn't been able to fix.
I am seriously disappointed by Apple. they were pretty fast in asking me the money for the replacement but what I got was a phone that doesn't work.
Completely understabd where you are coming from mate.. And agree with you. It's a shame but am seriously considering the galaxy. My iPhone subscription has soon reached the end of the agreed contract, and unless they really turn things around, I'm going Samsung. You just need to find out when it feels right to give up on apple.
My daughter's hand me down Iphone 3gs had this problem - very old but has been working well and then suddenly couldn't access any wifi either home or out (couldn't find any networks or accept them manually being input)Tried all the solution:Airplane on off etcReset to factory settingfreezerFed up and resigned to buying a new phone I tried the ancient fix of 'bang the appliance'. Hit the back of the phone against my hand, my leg no fix but then just as I was just about to give up banged it against wooden work surfaceBINGO Wifi returned and it is now working well.Not sure how long it will last but have managed to extend the life of this phone for at least a little longer.The iphone 3 is very robust, I wouldn't recommend this fix for the newer models they are much more fragile!
I have tried all the ways there are in this post, but none of them work ... I was confused, it happens to HARDWARE PROBLEM apple product or the SOFTWARE ..
perhaps the most powerful way is to not buy an apple product again
I hope from the apple can answer all of these issues, because this is one reason that could topple apple products
I found these tips on iphonefaq blog see if they work for you
These problems include the inability to connect to Wi-Fi, 3G and/or Edge, lack of push notifications and issues with the YouTube application. Fortunately there are several fixes you can try to correct these data issues on your iPhone:
1. Reset network settings. Touch Settings -> General -> Reset -> Reset Network Settings.
2. Still having problems? Touch Settings -> General -> Reset -> Reset All Settings. Warning: You will loose all of your preferences.
3. For YouTube problems on jailbroken iPhones try installing youtubeFix from Cydia or another package installer.
4. Restore your iPhone as a new phone. This is a slow and tedious process but will reset your iPhone as if it was new from the factory. Although this should fix all of the above issues, you will have to reload your contacts and media onto the iPhone from the computer manually. To restore:
- Connect your iPhone to the computer.
- Run iTunes.
- Under the Summary tab select Restore.
- Select backup if you wish. When restoring as a new iPhone you will not use the backup.
- When the process is complete the iPhone will restart.
- When the Set Up You iPhone screen appears select Set up as a new iPhone.
Of course, after restoring a jailbroken iPhone you will lose the jailbreak and unlock functionality.
iPHONE 5 UPDATE: There are limited circumstances where iPhone 5 users are experiencing slow speeds or intermittent service when connected to Wi-Fi. There are two fixes that might help.
1. Entering manual DNS settings has been reported to help. Navigate to Settings -> Wi-Fi and touch the blue arrow next to your connected Wi-Fi network. Touch DNS and enter Google's DNS server address (either 126.96.36.199 or 188.8.131.52).
2. Router compatibility issues could mean that WPA2 Personal W-Fi security is causing the problem. Switching to WEP security or removing password security altogether can improve Wi-Fi speeds and connectivity.
Thank you so much!!
I too want to thank Rudnxtx for his post. I haven't been able to get any wifi on my iPhone 4S for over a week. As soon as I tried Rudnxtx's suggestion, the wifi on my iPhone 4S began to work immediately!
Thank you so much again! I was almost about to buy a new iPhone! I called the AppleCare number, the pole store, the AT&T store, and they all said I had to buy a new phone because it was defective and my warranty was over so it wouldn't cover it. I hope everyone reads this before buying a new phone or putting it in the freezer! lol
This had been bugging me for a while too,especially at home on the home network.
I'm in the UK, with Virgin Media SuperHub and Apple Time Capsule.
The airplane on / off trick got a connection, but with speeds of close to zero.
I've been playing about changing the wireless channel in the time capsule settings. 11 got speeds of around 5MB (for reference we're on Virgin's 100MB). 1 had speeds close to zero. But on 6 speeds on the phone are around 20-25MB.
So that's what ended up working for me.
I accidentally left my phone on the passenger seat in my car for two hours. When I come back, I found out that my phone was sitting under the sun. I try to turn on, but it says please Waite until the temperature cool down to turn on the phone alert on my screen. So I waited until it cools. I found that the blue tooth button start to working, wifi still grey. Then I went to general and reset network settings. Bingo. Both wifi and Bluetooth works perfect now. Hope this can help u.
Wifi greyed out: It has been like this for over a year. I thought tried everything. then I decided to do a little of everything. This is what I did to get it to work.
Put it in the freezer for 20 minutes: I set a timer
Took it out and turned it back on right away. I know they say wait but who can wait.
Didn't work so I decided to try the airplane mode turn off turn on airplane off.. Voila! It actually came back on. I immediately put in my wifi info and its still one. Holy Cow! I tried all different ways but this order worked for me. Yippee. Thanks for all the posts!