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Carrier settings update won't install

After I click install I get the following message:

"iTunes could not update the carrier settings on your iPhone. An unknown error occured (0xE8000001)."

Carrier is SoftBank, Japan.

MacBook, Mac OS X (10.5.4), iPhone 3G, 2.0.1 (SoftBank, japan)

Posted on Aug 4, 2008 7:51 PM

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83 replies

Aug 5, 2008 1:34 AM in response to Erik Johansson

Same problem here after upgrading to 2.01. Carrier: Optus Australia. I tried deleting (after making a backup copy) the file C:\Users\User Name\AppData\Roaming\Apple Computer\iTunes\iPhone Carrier Support\carrier_name.ipcc (Vista location) and then connecting my iPhone. I still got the error, however I noticed that a new copy of the file appeared, presumably downloaded. A .ipcc file is a zip file so I opened it and examined the contents. If the file size and dates of the contents are anything to go by, the new file and the backup were exactly the same.

The error happens everytime I connect my iPhone and when I click the "Check for updates button".

Carrier settings update won't install

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