Not authorized for my applications on iphone

I thought the 7.7.1.111 update would fix this problem, but it obviously has not as I received this message today. "Some of the applications in your iTunes library, including "appname" were not installed on the iPHone because you are not authorized for them on this computer." Then it shows 13 total problems and lists all my apps that I've downloaded from the App Store. These were all free apps. I then have to go into iTunes and click Store | Authorize computer, then it will work, but this is annoying. I've done this about 20 times since I upgraded to the 2.0 iPhone software. It never happened before the 2.0. I've since upgraded to the 2.0.1 software to see if that would help. iTunes says that it is the latest version also.
I also contacted an apple tech and he suggested that I uninstall the iTunes software and reinstall it. He told me all the apps to remove. I have done this as well. Today I got the message again. I don't see where anyone else is getting this message, except with music, I don't buy music from iTunes.
Has anyone else seen this?

iPhone 2.0.1 \ iTunes 7.7.1.111, Windows XP, Windows XP SP3

Posted on Aug 7, 2008 3:31 AM

21 replies

MattDB

Level 1

8 points

Aug 27, 2008 3:32 PM in response to Alegna=angelA

I have the same issue. It happened to me today for the first time, although i've downloaded/installed 15 or so apps over the past few weeks....

Aug 30, 2008 10:57 AM in response to Alegna=angelA

Just wanted to update on this. The 2.0.2 update did not resolve the issue. I have had to re-authorize my computer twice since the update. The last time was 2 days ago and then again today. It's very annoying.

BlankTim

Level 1

4 points

Aug 31, 2008 4:37 PM in response to Alegna=angelA

I had to reinstall my OS the other day, and I've run into this same problem.
I had backed up my entire itunes library, and while the application show up in the sync list, they do not appear in the applications section of the library.

Same error when I try to sync. Not authorized blah blah blah.

I must say, I'm (not) impressed that an Apple mod hasn't at least acknowledged this thread.

Katrina S.

Level 7

24,152 points

Aug 31, 2008 5:03 PM in response to BlankTim

Apple mods aren't technical, they mainly remove posts that are against the AD terms of use.
Surely a new iPhone 3G is still under warranty & support, and you can call Apple?

Google "Apple phone number".

Jason L

Community Specialist

Aug 31, 2008 5:20 PM in response to Alegna=angelA

Hi Angela,

What security software is running on your PC?
The security software could be disabling access to the SCINFO folder.
Next time iTunes prompts you to authorize the PC, try putting it in a selective startup mode. This will bypass most security software. http://support.apple.com/kb/HT1275

You can also try to isolate the issue by testing in another user account as described here:
http://support.apple.com/kb/TS1717

Jason

lonegm

Level 1

4 points

Sep 8, 2008 9:57 PM in response to Michael1000

I'll thank you now. Even if I have to re-authorize later. I can have fun with my new phone tonight. Thanks

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Not authorized for my applications on iphone