Epson 2200 printer options missing in Leopard

I've just spent almost an hour with Apple Support and they were not able to help with this issue, despite the fact that a quick Google search shows that I'm not the only person with this problem.

I'm using the most recent Epson drivers from the Epson website and although I can print, I cannot select any paper types, resolution, double sided printing, high-speed, etc. I've tried to reset the printer queue, I've deleted all the driver from my Library>Printer folder and reinstalled... NOTHING.

Anyone have any suggestions? I've done several searches and followed the various procedures others have recommended to no avail.

Mac Pro Dual Quad Core 2.8, Mac OS X (10.5.4), ???

Posted on Aug 12, 2008 12:49 PM

19 replies

Sep 8, 2008 9:30 AM in response to mtnmama1

Boy I kind of stumped.
But just be sure here is what I see in the Final Print dialog from CS3 from top to bottom:
Printer
Presets
Copies
Pages:
All
From
-------horizontal line across with the Layout dropdown in the center----------
Between that and the next horizontal line down I see the options for Layout.
Layout options
-------Horizontal line---------
PDF Preview Supplies Cancel Print

The Layout dropdown has the additional options for page setting, color management etc and based on whatever is selected the appropriate options for that selection appear between the horizontal lines.

Based on which printer I select I get Layout initially but the exact options vary by printer, but all my printers include pages setting and color management options

If I go to the Preview app and select print I get a similar print dialog in that it has sections divided by horizontal lines. The first horizontal line now has a Preview dropdown in the center of the line and it offers the same options as in CS3 per printer selected plus a Preview option.

Are you seeing anything like this?
Is there any horizontal lines dividing the dialog and any option in the center of the first one?

mtnmama1

Level 1

0 points

Sep 8, 2008 3:25 PM in response to Steve Holton

Duoh!!!

I figured it out. And the only reason I'm going to admit it is to help others possibly avoid the same head-smacking error I made. (since it seems that many others are experiencing the same "missing print options" in Leopard)

I simply, (after reinstalling the print drivers, downloading the premium icc paper profiles and resetting the printers for nothing), clicked on the large arrow to the right of the Printer drop-down in the final print dialog box. And lo and behold...there were all my settings!!!

Un. be. lieeeeevable!

(Steve, thanks for taking the time to respond!)

kencanuck Author

Level 1

10 points

Sep 22, 2008 2:27 AM in response to kencanuck

Problem is resolved. It seems the options were there all along and I needed to hit the "print" button for the dialog box to show up where I could select the settings. Was used to using this printer/printer driver under Windows where you make all the selections before you hit print.

Nov 28, 2008 1:23 PM in response to mtnmama1

WoW! I spent hours messing with the drivers and even talked to Apple support. You just saved me a trip to the Genius bar. Amazing support didn't tell me that.

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Epson 2200 printer options missing in Leopard