iPodService.exe not running

After upgrading to iTunes 5.0 I am no longer able to connect my iPod to iTunes. My problem is related to support article 93716. I went through the article and suggestion 1 didn't work. When I got to the next two suggestions where you need to find the iPod Service it is not there at all. I've also checked in my iPod\bin folder and the iPodService.exe file is there. What is the next step I should take?

Posted on Sep 27, 2005 1:35 PM

20 replies

Katrina S.

Level 7

24,152 points

Oct 6, 2005 4:32 PM in response to Willum B.

Sorry to hear v4.9 didn't fix this!

iTunes is what installs the iPodService.exe, at least that's what did it on my PC with iTunes v4.9.

iSmn

Level 3

715 points

Oct 6, 2005 4:48 PM in response to Willum B.

The problem might be somewhere in the deepest and darkest corners of the windows' registry.

As you were rolling back to 4.9, did you make sure anything even remotely connected to the iPodService.exe was gone? I'm thinking of some dll's in either /ipod/bin/... or /itunes/... , that might have stayed unaffected by the downgrade.

Willum B. Author

Level 1

45 points

Oct 7, 2005 10:22 AM in response to iSmn

I'm pretty sure both the iTunes and iPod/bin folder were gone when I removed 5.1 but I will try again and make sure I get rid of absolutly everything.

Do you know of any registry entries that would be worth looking at just to see what their values are?

iSmn

Level 3

715 points

Oct 7, 2005 11:24 AM in response to Willum B.

My Registry management utility returns 133 entries when I'm searching for ipodservice.

The broken one might be somewhere in
HKEY LOCALMACHINE\SYSTEM\ControlSet001\Services\iPodService
or maybe there:
HKEY LOCALMACHINE\SYSTEM\CurrentControlSet\Services\iPodService

Willum B. Author

Level 1

45 points

Oct 18, 2005 7:15 AM in response to iSmn

Well just wanted to give everyone an update.

Good news!!! After getting around to updating to iTunes 6.0 my iPod is FINALLY connecting. Didn't even uninstall the old version 😝

Thanks iSmn and Katrina for all your help!

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iPodService.exe not running