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Genius is unavailable ...

After enabling Genius, I gave it a go, over & over - every time the message was that it was unavailable for the tune I had selected ... not what I expected !!

Message was edited by: Christopher John Hunter

24" Alu iMac / HiRes17" MBP + 'Air / PPC G4 desk + laptop / unplugged 1Tb TC /, Mac OS X (10.5.4), / 'G4s use 10.4.0 and OS8.6 + OS9.2 for legacy stuff

Posted on Sep 11, 2008 1:31 PM

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Posted on Sep 11, 2008 4:10 PM

I have had the same problem, so at least you aren't alone. I assume it's just teething problems, but I hope the Apple folks know the problem exists and are working on it.
31 replies

Nov 26, 2008 5:54 PM in response to Christopher John Hunter

The song Sympathy for the Devil from Hot Rocks Disc 2 gave me the same problem even though genius was up to date. As an experiment, I changed the album to Beggars Banquet, which also has the same song, updated genius and taa daa, iTunes was able to generate a genius playlist.

Unfortunately, I can't tell you why the change worked.

Genius is unavailable ...

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