Apple Mobile Device Support fails to install

Okay, I have just read through all pages of this topic and had found my solution. Basically, I was running with iTunes 8.1 and trying to upgrade to 8.2 so that I can upgrade my iPhone to 3.0 but errors were all I was getting. A window would pop-up reading: Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\SyncServices\Schemas\Notes.syncschema\Contents\Resources\com.apple.Note s.tiff and also that "it is not accessible. The file or directory is corrupted and unreadable." I could not delete the AMDS folder and tried just about everything here with no luck, except when I renamed the AMDS folder (I just added 1234 at the end), unzipped the iTunes download and ran the Mobile Device Support and it installed! I then just upgraded my iTunes to 8.2 without any problems. Hope this helps someone as it did for me.

I sort of figured out what my problem is, for some wierd reason itunes installer doesn't install the folder C:\Program Files\Apple Mobile Device Support and C:\Program Files\Common Files\Apple\Mobile Device. So If I can get those 2 folder (with all the right files obviously) I can use the program. hopefully.

If anyone has AMDS working properly on their computer can they please upload the files in the folders I just mentioned on a website so I can download them? Please?.

Nope. just as I wrote above, I don't even have AMDS so I can't do it.

Awesome! I just checked this thread for the first time in months. Your idea worked, although, the only thing I did was rename the file. Other than than, I deleted all apple software, but never required a restart or changes to User Account Control settings.

Finding the file in Windows Explorer was kind of difficult. I think the path was Program Files > Common Files > Apple > Mobile Device Support, and I renamed it with DELETEME on the end of the folder name. Finally, I uninstalled through the control panel.

Thank you, thank you, thank you.

did you ever get your problem solved

no

AHA! My awesome powers from my amazingness has figured a solution. All I had to do is uninstall itunes, quicktime, AMSU, and Bonjour. Then delete iPod Photo Cache Folder in Pictures and the itunes Folder in Music. And also delete C:\Program Files\Common Files\Apple, C:\Program Files\Apple Software Update, C:\Program Files\Bonjour, C:\Program Files\iPod, C:\Program Files\iTunes, and C:\Program Files\QuickTime (if it hasn't been removed already). Then just download and install itunes!

P.S. If 8 doesn't work try 7

I've got a brandnew iPhone 3GS with Version 3.1.2 (7D11) and downloaded iTunes 9.0.1. At home (XP SP3) everything went fine and smooth. At work (SP SP2) I receive this awesome "This iPhone cannot be used, because necessary Software isn't installed. Please reinstall iTunes" and so on (roughly translated from German language).

usbaapl.sys and AMDS service aren't installed and therefore not running. Following this and other discussions I've unbundled setup.exe and extracted AppleMobileDeviceSupport.msi. Afterwards I've started msiexec with option /l*xv, which led to some 9MB log-file. In that I've found the following lines

MSI (s) (5C!14) [11:42:31:343]: Creating MSIHANDLE (2333) of type 790531 for thread 2836
DIFXAPP: INFO: ENTER: DriverPackageInstallW
MSI (s) (5C!14) [11:42:31:343]: Closing MSIHANDLE (2333) of type 790531 for thread 2836
MSI (s) (5C!14) [11:42:31:390]: Creating MSIHANDLE (2334) of type 790531 for thread 2836
DIFXAPP: INFO: usbaapl.inf: checking signature with catalog 'C:\Programme\Gemeinsame Dateien\Apple\Mobile Device Support\Drivers\USBAAPL.CAT' ...
MSI (s) (5C!14) [11:42:31:390]: Closing MSIHANDLE (2334) of type 790531 for thread 2836
MSI (s) (5C!14) [11:42:31:718]: Creating MSIHANDLE (2335) of type 790531 for thread 2836
*DIFXAPP: ERROR: Signature verification failed while checking integrity of driver package 'usbaapl.inf' ('C:\Programme\Gemeinsame Dateien\Apple\Mobile Device Support\Drivers\usbaapl.inf'). (Error code 0x800B010E: Der Sperrvorgang konnte nicht fortgesetzt werden. Die Zertifikate konnten nicht überprüft werden.)*
MSI (s) (5C!14) [11:42:31:718]: Closing MSIHANDLE (2335) of type 790531 for thread 2836
MSI (s) (5C!14) [11:42:31:718]: Creating MSIHANDLE (2336) of type 790531 for thread 2836
DIFXAPP: INFO: Successfully removed '{9AA3828A-F852-11DB-8E29-6C6B55D89593}' from reference list of driver store entry ''
MSI (s) (5C!14) [11:42:31:718]: Closing MSIHANDLE (2336) of type 790531 for thread 2836
MSI (s) (5C!14) [11:42:31:718]: Creating MSIHANDLE (2337) of type 790531 for thread 2836
DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x800B0100)
MSI (s) (5C!14) [11:42:31:734]: Closing MSIHANDLE (2337) of type 790531 for thread 2836
MSI (s) (5C!14) [11:42:31:734]: Creating MSIHANDLE (2338) of type 790531 for thread 2836
*DIFXAPP: ERROR: encountered while installing driver package 'C:\Programme\Gemeinsame Dateien\Apple\Mobile Device Support\Drivers\usbaapl.inf'*
MSI (s) (5C!14) [11:42:31:734]: Closing MSIHANDLE (2338) of type 790531 for thread 2836
MSI (s) (5C!14) [11:42:31:734]: Creating MSIHANDLE (2339) of type 790531 for thread 2836
DIFXAPP: ERROR: InstallDriverPackages failed with error 0x800B0100
MSI (s) (5C!14) [11:42:31:734]: Closing MSIHANDLE (2339) of type 790531 for thread 2836
MSI (s) (5C!14) [11:42:31:734]: Creating MSIHANDLE (2340) of type 790531 for thread 2836
DIFXAPP: RETURN: InstallDriverPackages() 2148204800 (0x800B0100)
MSI (s) (5C!14) [11:42:31:734]: Closing MSIHANDLE (2340) of type 790531 for thread 2836
MSI (s) (5C:54) [11:42:31:843]: Closing MSIHANDLE (2321) of type 790536 for thread 3880
Aktion beendet um 11:42:32: InstallFinalize. Rückgabewert 3.
MSI (s) (5C:28) [11:42:32:453]: User policy value 'DisableRollback' is 0
MSI (s) (5C:28) [11:42:32:453]: Machine policy value 'DisableRollback' is 0
MSI (s) (5C:28) [11:42:32:468]: Executing op: Header(Signature=1397708873,Version=301,Timestamp=995974468,LangId=1031,Platfor m=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
MSI (s) (5C:28) [11:42:32:468]: Executing op: DialogInfo(Type=0,Argument=1031)
MSI (s) (5C:28) [11:42:32:468]: Executing op: DialogInfo(Type=1,Argument=Apple Mobile Device Support)
MSI (s) (5C:28) [11:42:32:468]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Aktion wird rückgängig gemacht:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription= Sicherungsdateien werden entfernt,CleanupTemplate=Datei: [1])
Aktion 11:42:32: Rollback. Aktion wird rückgängig gemacht:

+Rough translation of that "Error code 0x800B010E": Lock operation could not be continued. Certificates could not be verified.+

And then the whole install was rolled back. I've tried this whole reinstall, install older ones, reboot stuff with no solution.

Now I received hints about the driver being digitally signed, which cannot be verified thru company firewalls at work. What do you think? Any idea about how to get this verification done or the signature away from the driver? What about other people working in big companies behind thick and (in fact nearly) unchangeable firewalls? Do you have similar problems?

Kind regards
Frank

PS I've got local admin rights on my machine (but of course no managing rights on my company's network)

I am having the same problem. Does anyone know how to fix this yet?
thanks

I have found a solution. Please check it out here:

http://randomwindowstips.wordpress.com/2009/12/08/windows-7-itunes-9-software-is -not-installed/