How do I deal with flat out lie in an app review in another country?

I just found out how to see reviews from other countries. So I picked Canada first and looked at one of my apps. There is one review - 1 star. The person claims I stole pictures from Flickr and used them in my app. This is flat out untrue.

I have one image in my app and I took it myself while on vacation, ironically while in Canada.

Since I live in the USA I can't log into the Canadian store and "Report A Concern" with the review.

Any idea on how to resolve this?

Anyone in Canada care to post a counter "review" clearing up the situation for me?

Ugh.

15" MacBook Pro Intel Core Duo 2.0GHz, 2GB RAM, Mac OS X (10.5.4), iPod touch 16GB, iPhone 16GB

Posted on Sep 22, 2008 11:02 PM

19 replies

RickMaddy Author

Level 4

1,327 points

Sep 24, 2008 8:08 AM in response to Mike Greiner

Thanks for the help.

Sep 24, 2008 6:50 PM in response to RickMaddy

You're welcome. I'm glad it appeared on the same page as the other review. Hopefully it will help.

Sep 25, 2008 8:19 AM in response to RickMaddy

+it will be interesting to see what, if anything happens.+

Indeed! Nothing's ever happened when I've "reported a concern" via the app store. Keep us updated. 🙂

Nonnus

Level 1

15 points

Sep 26, 2008 8:22 PM in response to RickMaddy

+1 for wishing u have you SERIOUS issue fixed ricky, i would be really #&$/#"

+1 KO for ok and his non helpful and plain disrespectful character

btw: i tried to avoid taking a look at my apps reviews,
but a friend called me while he was checking them and i could not avoid info
i was actually quite pleasantly surprised !
of course there´s always some ppl that did not (yet) understood how to operate
but usually app store review reading has been quite "soul lifting"

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How do I deal with flat out lie in an app review in another country?