Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

3 points

"Cannot Get Mail - The connection to the server failed" problem SOLVED

Hi All,

I had been getting a the dreaded "Cannot Get Mail - The connection to the
server failed" error on my first generation iPhone (firmware version 2.1) when syncing e-mail with an Exchange server. After many troubleshooting steps I found the problem was the size of the inbox (9K messages). After archiving older messages into folders the iPhone could again sync.

I hope the helps others.

BMc

MacBook Pro 2.33GHz, Mac OS X (10.5.5), 1st Gen iPhone ver 2.1

Posted on Sep 26, 2008 11:58 AM