Hi....I just did the new update for iTunes and when it was finished I tried to sync my iPhone 3G and I keep getting the message, "The iPhone cannot be synced. An unknown error occurred (13014). Any suggestions? Thanks.
MacBook Pro,
Mac OS X (10.5.5),
iPod 160gb, iPhone 3G
Got same error this am immediately after updating to iTunes 8.0.1. Phone appeared to sync just fine, but got 13014 error message at the end. Disconnected iphone from computer, turned iphone on and off, quit out of itunes. None of which helped. Did a hard restart on phone and restarted computer. Syncs fine now. No error. Don't know if it was hard restart on phone or restart on computer cuz I did both at same time. I'm guessing that Apple maybe should've written a computer restart into the update? Could that be the problem? Just restart the computer b4 u sync to prevent problem? Hope this helps.
I am also getting the same sync error after updating iTunes to 8.01. Not sure if the problem is related but my Voice mail password now also no longer works.
Rebooting my Nac took care of the sync error problem. However my Voice Mail password no longer works. Possibly due to syncing my daughters iPhone earlier?
I was getting the same error message - I restarted and used Applejack to repair permissions and clear my caches, restarted again and everything worked perfectly. No errors at all after that (and I've sync'd 2x since the restart.
DOh, how stupid, I restarted my mac and bing, errors gone !!!
usually I restart after updates, but when your mac doesn't say you need to restart then why do you need to, ofcourse this little error corrected itself after the restart !
Count me in. Same error since updating. Glad to see Apple's continuing it's great record of quality control when it releases products that effect the iPhone. Nothing but tech problems since I bought this "phone" 6 weeks ago.
Thanks for all the great suggestions regarding error 13014. Tried the hard IPhone reset - no luck. Restarted computer and sync worked perfectly!!!
Simple fix but I agree with earlier posters. Apple should have made it almost mandatory in the ITunes update 8.01 that the computer had to be restarted during installation. That would have avoided all the angst and consternation that I'm sure was felt by many users already and soon to be created as soon as unsuspecting users update to iTunes 8.01.
For what it's worth, I'm getting exactly the same error on my new MacBook Pro (2.6ghz + 4 gig ram) and iPod Touch with latest firmware. It's very annoying.
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Syncing error 13014
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