Level 1

4 points

iPod touch 2nd gen won't connect to WiFi

I just bought iPod touch 16GB 2nd gen and I'm having trouble with using some WiFi networks. I can use unsecured networks, but I am unable to use ANY protected networks. Whenever I try, it asks me for the password, I enter it and then it gives me 'unable to connect' error. I try the same thing with my laptop and it works like a charm. I checked support part of apple.com website but I couldn't find any useful information. Anyone knows a solution for this? Should I contact apple?

Posted on Oct 12, 2008 12:26 AM

60 replies

Nov 30, 2008 9:57 AM in response to VeLiKi

someone else suggested doing an update to 2.2 if you have not done so already.

Dec 25, 2008 4:39 PM in response to VeLiKi

Have you tried pressing shift before ever letter in the passcode? Its stupid and you shouldn't have to do it, but it worked for me and my iPod and worth a try.

Timbo907

Level 1

0 points

Jan 9, 2009 8:27 PM in response to VeLiKi

i have the same problem with my 2g ipod touch running 2.2. my computer can connect to the internet but my ipod cant even find it sometimes! this really *****! please apple come up with a fix!

LadyAD

Level 1

0 points

Jan 9, 2009 8:50 PM in response to Timbo907

I need help...my wi-fi shows like it is connected, but I cannot access You Tube, Safari, etc., HELP PLEASE

Jan 9, 2009 8:57 PM in response to LadyAD

Reset your network as follows:

Settings > General > Reset > Reset Network Settings

This fixed my problem, hope it fixes yours.

h1044

Level 1

0 points

Jan 14, 2009 9:46 AM in response to VeLiKi

I can not connect to a network that is set up with its wep key set up on wep key 2 how can I set up my Itouch to connect to this type of network orwill the wep key have to be set on key 1

h1044

Level 1

0 points

Jan 14, 2009 9:50 AM in response to rrragan1

the I touch will connect on wep key 2 but you cant use the internet

luvlabs

Level 4

3,620 points

Jan 24, 2009 7:19 AM in response to KendallAA

I don't use WEP but the HEX keys are usually in the format of XX:01:A1:...

I would make sure you use capital letters and colons - just like it appears on your router settings.

Jan 26, 2009 1:46 PM in response to luvlabs

Thanks for the tips, I gotta try them. BTW as I mentioned my sons 1GEN ipod running ver 2.1 works fine on both our home network and any open network. No need to do any of these things.

Jan 29, 2009 8:32 AM in response to cooljosh38

Well I use WPA. But thanks anyway

Mar 29, 2009 10:03 AM in response to VeLiKi

OMG

THE PASSWORD WAS CASE SENSATIVE!!!

i was pulling my hair out for nothing!!!

stu
xxx

Mar 29, 2009 11:30 AM in response to simonsopinion

have you tried reseting?
hold down the home button and the sleep/wake button at the same time until the apple logo appears

Apr 7, 2009 5:15 PM in response to VeLiKi

Slax03 your method was amazing thanks man ;0

Bcal125

Level 1

0 points

May 6, 2009 4:39 PM in response to VeLiKi

I have the same problem

luvlabs

Level 4

3,620 points

Jul 26, 2009 1:40 PM in response to atbfan101

Please repost as new. This thread ended in May or so.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPod touch 2nd gen won't connect to WiFi