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Green and Orange flashing lights.. how many others effected?

I have a 1gb shuffle, apples web site tells me was registered on 18 April 2005 so i cant get comp support.

It worked fine until a few weeks ago when on hitting play I got no sound just the alternating flashing of the green and orange light. It had been standing a few days after a recharge from the front USB port of my Dual G5 Mac it was working when inserted and i pulled it out and put it aside fully charged until i needed to use it

I have read a number of threads on this topic not of which appear to have an answer to solve my problems

My iPod updater software is 4.4 although i also have 4.2
When i insert the iPod neither versions recognise the iPod as attached Ihave tested this on my G4 1.33 Al powerbook which has a lot older versions of the iPod updater and none of them confirm the iPod is connected.
Checking 'About this Mac', under the Apple menu the iPod is listed as attached to the fast USB port and gives a serial number 000A2700101BA8FE which is not the same as is written on the case.

I have been maintaining my 'software update' as current as is possible and I know I recently recall taking both upgrades to iTunes and an iPod updater which conicided with the nano and the video launch although i did not recall manually applying the new updater to the Shuffle but i believe with the shuffle iTunes may be able to manage upgrading shuffle firmware when it is connected without the users knowledge. It appears to have expired about the time these upgrades appeared. I am prepered to accept this may not be co-incidental.

Have Apple introduced a bug during the firmware upgrade to some or all iPod shuffles that kills them? Have Apple confirmed there is a problem? Will it be possible for a forthcoming firmware update to correct this issue? Has anyone had this problem arise during normal cycle of use without the shuffle being connected to its mother computer (mac or pc) immediatly prior to it first being a problem.

If anyone has experienced the same process and symptoms listed above occuring and killing their iPod Shuffle please drop you name here and any thing you noted. Likewise anyone who had these symptoms and found a way to force the shuffle to wake up and become visible to the computer any tips on this will be very welcome

thanks

Posted on Oct 29, 2005 7:36 AM

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647 replies

Aug 7, 2006 12:20 PM in response to iPodista

OK,

I have had the classic green and orange problem. Here's my exact description so you can see if your problem matches up and then you can try what worked for me.

512 shuffle, had it for more than a year, on a G4 mac... all updates all the time... no problems.

One day, blicnking green and orange lights only when plugged into the mac. Still plays the files on the shuffle when disconnected but try to plug it in and nothing. It is not recognized by my mac as an iPod or a drive. Disk utility does not recognize it. It doesn'y mount at all.

OK... my solution, which is an adaptation of a very early post in this thread was to use my PC. The PC recognized that an unknown USB device was inserted but I couldn't do anything with it. I installed iTunes for the first time and then jacked in my iPod. It recognized that an iPod was inserted. I then used Explorer (right click the start menu) to navigate to my ipod and format it (right click on the drive - FORMAT).

Then ejected the ipod and stuck it back in my mac. Ran the updater to restore the iPod. Done.

I can say that I had to plug and unplug it back into my mac (after the PC format) twice as it mounted the first time to my desktop as a drive but iTunes didn't recognize it. iTunes did on the seocnd try.

You should be able to use any PC with iTunes installed... maybe even at the local library or mall if you don't have easy access to one.

Green and Orange flashing lights.. how many others effected?

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