Roaches in my Imac (literally)...

Hey!
Must remember if I'm given the option of re-incarnation,a flying 'roach in the beautiful surroundings of Hawaii is definitely a non starter! 😉
Cheers,
John

lol i love how the first 5 or 6 replies to this post were about how to contain the insects rather than advice on how to get an exchange mac or a refund hahaha. thats great.

Clearly and I mean CLEARLY this is a bogus post there has never been any reported roaches in any Apple products period...

<Edited by Moderator>

Pack it up, with original cockies included if possible. Take it back, demand to see the owner of the business, or the manager if the owner of he/she/it is some anonymous company, and unpack it only on their desk.

Head back to showroom and pick up the rapidly offered replacement with, perhaps, a nice terabyte Firewire drive for compensation. If you don't receive immediate satisfaction ask the manager nonchalantly if they know the number of consumer reports or the local newspaper. 😉

Seriously, though, you don't have to go through the hassle of heading to Apple directly to deal with something like this. If the dealer isn't prepared to act a quick call identifying the dealer, and outlining the facts as you have stated them here, to any local or national media organisation should get it sorted very, very, quickly! Cockies are almost never good for one's business! 😉

Cheers

Rod

CrashingBkue,

In conjunction to Rod Hagen's reply, you should also mention contacting the local Health Department!

ali b

Marrty,

The FIRST and MOST IMPORTANT order of business with a case like this IS to 'contain' any possible cockroach infestation!
In my younger days, a friend and I brought home a REALLY NICE looking couch we'd picked up off someone's curb for take away.
An hour later, we had rearranged our neat living room to accommodate the cushy 'new' sofa, and were just getting comfy in front of the TV with some friends over for beers, with us bragging about how 'sharp' we were to have lucked upon such a great find, and for FREE!
I went to scratch my arm, looked down and saw a cockroach, brazen as you please, walking across my arm!!
Just then, as I shrieked, one of our guests jumped up and said, 'there's another one!' and he stomped on a bigger one as it was leaving the sofa for parts elsewhere...
In short, we had unwittingly brought, into our clean, organized and happy home, a NEST of cockroaches that scattered, got a strong foothold, and took MONTHS to ultimately get rid of, unlike the SPEED with which four or five of the guys among us took in loading the infested furniture out the door and down the alley for city pickup...
Never again.
Now, every time I hear someone say, 'stop the car! look, a nice dresser, and they're leaving it for the taking!' I tell them the couch-cucarachas story.
There's ALWAYS some GOOD REASON that piece of 'nice stuff' has been ejected from someone's house.
(By the way. Somebody ELSE had stopped and picked up the bug-infested couch from OUR drive, within the hour.)

Not one for making a long story short, I guess my POINT is: these are SERIOUS PESTS. Their number one objective, during a move, is to scatter and lay their egg sacs (look like little beige 'chiclets') as soon as possible.
One or two 'lost in your house' will turn into a MAJOR PROBLEM in mere weeks.

In the case of this Mac being simply moved to her garage "to keep her children' safe from the pests, several of us HAD to correct her and tell her to quarantine or contain the roaches IMMEDIATELY, because they were NOT going to just continue living in her computer! As a matter of fact, once brought into her home, the Mac might well be cockroach-free by now, as these pests may be content to TRAVEL, but once things settle down they are off for the nearest cupboard or under-appliance, preferably in a kitchen...
I would have immediately taken the thing outside, reboxed it and had UPS pick it up at once; she could tell the driver that she wanted to file a DAMAGE CLAIM, that the item she'd ordered HAD NOT ARRIVED TO HER in SATISFACTORY CONDITION! UPS and FedEx both are very good at making sure the recipient is well-represented in getting reimbursed for shoddy or defective products (and this Mac was certainly 'defective' as it came with PERIPHERALS she did not order!)...

I'm not a squeamish person. I have a severe autoimmune disease and am highly allergic to just about anything these days; for health reasons alone, a bug infestation is MUCH HARDER to tackle than even the snarkiest customer service rep.
Are cockroaches so prevalent in Aussieland that most of you Down-Unders are just used to them to the point you've no longer care? I'm wondering...
Getting off my soap-box now... lol

- jip

Ahhh, now here's an Aussie who respects how nasty these critters are AND has a sense of humor. Thanks for renewing my faith in humankind north AND south of the equator!
🙂

Remove the back cover, and use a vacuum cleaner. To be more specific, do not use the vacuum cleaner as a hammer, use it as a vacuum cleaner.

Seriously.....anyone heard of a can of RAID?

You win for the funniest post/worst idea.