Previous 1 2 3 Next 42 Replies Latest reply: Feb 5, 2009 2:41 AM by Tyke Tyler Go to original post
  • KBeat Level 3 Level 3 (790 points)
    Tyke,

    I guess you find it more entertaining to make snappy comments than to read the thread you're posting in. Perhaps I can draw you to my very own post, in this thread, made 2 hours before your most helpful retort.

    As to your statistics. I don't care if 1,000,000 users posted on this forum and another 10,000,000 read them. That won't change the fact that I've not had any issues using two different external displays extensively with my MBP. Since I use a 23" ACD with the DVI adaptor +all day long+ at work, and the new LED display when I'm at home for the past couple of weeks, I feel it's safe to surmise that +not all+ MacBook Pros are having the external display issue. However, as you neglected to read before commenting, I've had other issues that seem to have been corrected with the firmware patches (trackpad, etc.), knock on wood. I'm hopeful that the firmware patches and OS X update have fixed the issue permanently, because before them this thing was buggier than a Louisiana swamp. +(Sadly, no software patch or firmware update will do anything to fix this ridiculously loud and stiff trackpad button.)+
  • Tyke Tyler Level 1 Level 1 (0 points)
    Erm, do you even know what MBP were talking about here?

    *Late 2008 Unibody MBP 15"*
    As in the title of the category that this here thread I started is situated:
    'The MacBook Pro Display (Late 2008)'

    I am actually reading the posts.

    It's quite a concern that I label a thread 10.5.6 Update USELESS in regards to these issues and suddenly 'there's no issue' and defensive posts ensue.

    I haven't neglected any of the points you have raised with your system.
    There just irrelevant to the topic.
    The firmware patches have done precisely nothing for many users, the new OSX update has done nothing for many users. Your stats compared to the ones I'm discussing here are dwarfed and pale in direct comparison.

    Maybe you should actually read the link I posted?

    According to Apple reps on the help line, the issues with external displays and graphics chips are not only acknowledged buy globally widespread.

    Here's a little more literature for you to dismiss, discount and ignore.

    http://www.appleinsider.com/articles/08/11/26/appleinvestigating_graphics_issues_on_new_macbooklines.html

    http://discussions.apple.com/thread.jspa?threadID=1767221&tstart=0

    http://discussions.apple.com/thread.jspa?threadID=1792940&tstart=15

    ..and finally: Just browse through all the topics, there does seem to be quite a few problems. All of which have no fix, cure or remedy for the majority.

    http://discussions.apple.com/forum.jspa?forumID=1294&start=30

    Where were you in the other threads with that there opinion/experience of yours?

    PS, I assure you, I find none of this entertaining.

    Message was edited by: Tyke Tyler
  • Tyke Tyler Level 1 Level 1 (0 points)
    Precisely Boba.
  • Tyke Tyler Level 1 Level 1 (0 points)
    Thanks very much. Appreciated.
  • Tyke Tyler Level 1 Level 1 (0 points)
    November 24th from Apple Store in Helsinki.

    I really don't know if it was from the first ever batch, but surely Apple would recall these systems if they are defective or contained defective components? Wouldn't they admit and announce 'Sorry, we messed up here, bring em all on back and we'll replace them'?

    Everything else seems to run fine, particularly after the most recent re-install and an upgrade to 4GB RAM. It's the display issue and the temperature issues that of concern to me.
    Any more than 4 apps running and I get a working temp of +80°C

    Cheers

    T.

    Message was edited by: Tyke Tyler

    Message was edited by: Tyke Tyler
  • grasmat Level 1 Level 1 (0 points)
    still having problems after the updates over here

    Message was edited by: grasmat
  • Tyke Tyler Level 1 Level 1 (0 points)
    grasmat,

    Are the issues your experiencing the same? WHen did you buy your MBP?

    Thanks in advance
  • NickGrant Level 1 Level 1 (5 points)
    I've just been crawling all the old 10.5.5 DVI issues threads, and it sounds like Apple have fixed NONE of the issues. My issue with my Macbook White not detecting an external display (works perfectly well on Vista on Boot Camp, thankyouverymuch) still persists.

    This makes me really, really angry. All that "it just works" stuff is total bunk.

    <Edited by Moderator>
  • Tyke Tyler Level 1 Level 1 (0 points)
    NickGrant wrote:
    I've just been crawling all the old 10.5.5 DVI issues threads, and it sounds like Apple have fixed NONE of the issues. My issue with my Macbook White not detecting an external display (works perfectly well on Vista on Boot Camp, thankyouverymuch) still persists.

    This makes me really, really angry. All that "it just works" stuff is total bunk.

    <Edited by Moderator>


    Finally someone on the same page. Nice one Nick.
  • alexmac_ Level 1 Level 1 (0 points)
    so far, i have sent back two mbp having this issue (among others). last week, i received the third one and, again, the external display (tried both dell and cinema display) does not wake up now and then.

    i'm almost sure that all mbp are affected and it's a real shame that no fix has been provided for more than two months.

    i am hesitating to send back the third one because apart from a decent stage lighting the mbp works fine. it's the first one with a really silent and non-vibrating hdd (320 gb @ 7200rpm)
  • KBeat Level 3 Level 3 (790 points)
    You're one of those people that are becoming more and more common on the forums. If you have a problem, then everyone has the problem. If they say they don't, they work for Apple. I'm not sure which MBP you think I have, but if you read my signature or my comments it should be obvious. My comments were not defensive. Nor did I say "there are no issues!" Tell me Tyke, after reading posts, how exactly did you come up with this question: "Are you telling me that you haven't had a single issue then?"

    I mean, I clearly outlined issues I'd had with the MacBook Pro, yet you became instantly defensive. Talk about the pot calling the kettle black. So again, while there may be many users having problems with external displays, I'm not one of them. The local Apple dealer where I got my MBP (not an Apple Store) has two models hooked up to external displays and they're not having problems. So, my experience and the experience of my local dealer leads me to the conclusion that no all MBPs are having this particular issue. I'm sorry that this offends your sensibilities. Your good at posting links, but based on your response to my comments pointing out several problems I've had with my MBP, you don't seem to actually read.
  • KBeat Level 3 Level 3 (790 points)
    You know what Tyke, let me start over. I'm going to assume you hadn't read my second post before you commented and it was a simple misunderstanding. Let me try to do something that may actually be productive. Here's the details on how I use my MBP. Let's see if there is something different in my setup and usage that may account for why I don't have the issue with external displays that you and others are having:

    1. My MBP was a CTO model, not one of the standard configurations. It's a 2.8 with 4 GB of factory RAM and a 320 GB 7200 RPM drive. It arrived about 10 days after the initial models hit the stores.

    2. I immediately changed my GPU to the 9600 and haven't switched back. I've never used the 9400.

    3. At the office, my MBP is hooked up to a year old 23" ACD using the Apple MDP->DVI adaptor. I mostly run Aperture and Final Cut Express. Aperture in particular puts a lot of load on the GPU.

    4. I have my MBP set to never sleep when plugged in. I have the screen saver come on after 10 minutes and the display to sleep after 20.

    5. Additionally I have a wireless Mighty Mouse, 4 FW800 hard drives daisy chained, an EyeOne Display 2, a sandisk card reader, and an Intuit tablet, printer, and scanner all hooked up.

    6. Recently, when at home the MBP is plugged into the new 24" LED display. Prior to their release, I used it at home sans display.

    That's the set up. Now, before the various firmware patches I had several issues. Often, after unhooking all my peripherals and display at work, closing the lid and putting it in my bag, the MBP would awake to a black screen when arrived at home. Usually, but not always, I could fix this by closing the lid again for a minute and trying again. Sometimes I had to do a hard reset. This behavior occurred both hooked up to a display and when it was not. This has not happened since the last firmware patch.

    I also encountered a lot of hangs when trying to shut down or restart the MBP. It would act as if there was an application that was frozen, even though none were running. This too hasn't happened since the patches.

    Finally, I had lots of problems with the track pad. Most have been fixed since it was updated, but the button is still too stiff and loud.

    I use my MBP all day and it's pushed pretty hard. So far, thankfully, I've not had any particular issue with either external display. Perhaps there is something in what I listed above that differs from how you and others use your MBPs that will account for why I don't see the same issue. Hope that helps!
  • Tyke Tyler Level 1 Level 1 (0 points)
    KBeat wrote:
    You know what Tyke, let me start over. I'm going to assume you hadn't read my second post before you commented and it was a simple misunderstanding. Let me try to do something that may actually be productive.


    Thanks I appreciate that.

    KBeat wrote:
    1. My MBP was a CTO model, not one of the standard configurations. It's a 2.8 with 4 GB of factory RAM and a 320 GB 7200 RPM drive. It arrived about 10 days after the initial models hit the stores.
    KBeat wrote:


    I'll be frank Kbeat, I have no idea what a CTO is?, I bought my unit on the 24th November last month from an Apple Store in Central Helsinki. I have installed the RAM myself and successfully I will add, 4GB Crucial, after this RAM upgrade there were less general issue but the external display issues continued and in the same manner.

    KBeat wrote:
    2. I immediately changed my GPU to the 9600 and haven't switched back. I've never used the 9400.
    KBeat wrote:


    Funnily enough the 9600 is the one that has the smoothest performance but as I use the unit on location (I'm a photographer) I select the 9400 on most occasions.
    When I get home and use my external display most of the time I forget to switch it to the 9600, if I'm lucky and the display is detected then there's no way I'm restarting it to change GPU, the likely hood of the display failing to be detected is 99.9% I need dual displays.

    I am aware of the 'temp fixes' or 'bands' aids that many other users call them, these are also quoted by Apple staff when on the Apple care help line, this includes:

    1: Rest P RAM

    2: Un-check 'Auto adjust brightness in ambient light changes'
    In both 9400 & 9600 configurations.

    3: Select 'Better Battery Life' in the Energy Saver in System Preferences.

    4: Restart the unit.

    5: Re-install OSX.

    Been there, done that, over and over, got the t-shirt, redesigned the t-shirt and capitalized on coffee mugs and keyrings instead

    KBeat wrote:
    3. At the office, my MBP is hooked up to a year old 23" ACD using the Apple MDP->DVI adaptor. I mostly run Aperture and Final Cut Express. Aperture in particular puts a lot of load on the GPU.
    KBeat wrote:


    I'm running Lightroom and Photoshop, my bread and butter software.
    They also put a lot of pressure on GPU causing temperatures at the upper left hand corner of the MPB, near to the mag safe port, to exceed 80°C.

    KBeat wrote:
    4. I have my MBP set to never sleep when plugged in. I have the screen saver come on after 10 minutes and the display to sleep after 20.
    KBeat wrote:


    Ditto.

    KBeat wrote:
    5. Additionally I have a wireless Mighty Mouse, 4 FW800 hard drives daisy chained, an EyeOne Display 2, a sandisk card reader, and an Intuit tablet, printer, and scanner all hooked up.
    KBeat wrote:


    Firewire 800 CF card reader, 2 External Firewire HDD's, Graphics Tablet, Logitech Trackerball Mouse (I love em) etc, so quite similar to yourself.

    KBeat wrote:
    6. Recently, when at home the MBP is plugged into the new 24" LED display. Prior to their release, I used it at home sans display.


    So really the element of using third party displays has no significance to the issues. I am using a Samsung 2493HM.

    KBeat wrote:
    That's the set up. Now, before the various firmware patches I had several issues. Often, after unhooking all my peripherals and display at work, closing the lid and putting it in my bag, the MBP would awake to a black screen when arrived at home. Usually, but not always, I could fix this by closing the lid again for a minute and trying again. Sometimes I had to do a hard reset. This behavior occurred both hooked up to a display and when it was not. This has not happened since the last firmware patch.

    I also encountered a lot of hangs when trying to shut down or restart the MBP. It would act as if there was an application that was frozen, even though none were running. This too hasn't happened since the patches.

    Finally, I had lots of problems with the track pad. Most have been fixed since it was updated, but the button is still too stiff and loud.

    I use my MBP all day and it's pushed pretty hard. So far, thankfully, I've not had any particular issue with either external display. Perhaps there is something in what I listed above that differs from how you and others use your MBPs that will account for why I don't see the same issue. Hope that helps!
    KBeat wrote:


    We have very similar uses here, so all I can say is your lucky K.
    Firmware has wiped your troubles away but there are many of us out there that the firmware and OSX update has done squat for.
    Secondly I am not trying to make out that every single MBP has these issues but there are certainly too many for Apple to be twirling their hair and sucking their thumbs over. As they are doing.

    What I want is some honesty, Apple should alert folk if this is hardware related.

    I don't use the world 'pro' when it comes to my work but it is that 'work', I work for a living and my gear has work and not fail at all.

    This is where my patience wears thin, they have consistently stressed that the issues are software related, 'wait for the updates folks eyuk yuk' but the updates come and the problems remain. Now what are we supposed to do?

    If it is a hardware issue, they should have the decency to release information so we can take the relevant action.

    Also how come the things runs so hot? surely that is not right?

    Message was edited by: Tyke Tyler
  • KBeat Level 3 Level 3 (790 points)
    Tyke,

    CTO is what Apple calls their build to order models. It just means it was a custom built machine rather than an off the shelf configuration.

    Actually, both of my diplays are Apple displays. One is the older Apple Cinema Display, and the other is the brand new LED model with the Mini Display Port connector. So, based on the fact that the rest of our setups are so similar (I use CS4 as well), it would seem to be the third party display that the MBP has an issue with. Your Samsung is a nice display. I assume you're using the same DVI adaptor I'm using with my old ACD. Gizmodo had a [story|http://gizmodo.com/5110847/cheap-minidisplayport-to-hdmi-cable-coming-to -monoprice-next-month] today that MonoPrice.com is about to release a cheap MDP to HDMI cable for the MacBooks. Not that it should matter, but I wonder if using the HDMI rather than DVI port on the dispaly would help.

    Mine can run hot, but not any hotter than the previous MBPs. They can definitely get too warm to be used comfortably in your lap. I guess that's why Apple doesn't call them laptops any longer, but rather notebooks. If yours is getting unusually hot, that could also cause a lot of issues. Hopefully the problem is software related and it's something Apple can fix with a patch. If it's happening with a variety of third party displays, but not their own, then I guess that can take some time to troubleshoot. But you're right, when you rely on the thing to do your work, it's very hard to be patient. I hope they resolve it soon.
  • demolasko Level 2 Level 2 (390 points)
    i still have yet to hook an external display up to my MBP but 10.5.6 still has not corrected bluetooth PAN using a windows mobile phone or my problem Burning CD-R's // so it is as useless to you as it was for me im highly upset with apple now