iPhone restarts when plugged into computer.

I've been having a problem when occasionally (not all the time) I've plugged my iPhone (running 2.2) into my computer that the phone will reboot and start up again.

I can't think of anything that I've changed to cause this, I've restored the phone and restarted it manually but it still happens from time to time.

Most of the time when I plug it in iTunes isn't running.

Any help would be appreciated.

iMac 2.8, Mac OS X (10.5.5)

Posted on Dec 25, 2008 6:26 PM

Reply
22 replies

Feb 15, 2009 12:31 AM in response to Tfosky

Having the same problem.

Mainly happens to me if i sync the iphone then remove it then sync it again a few minutes later.

I think its a pc problem sending some sort of weird signal to the iphone, cos if i restart the pc after every sync the problem does nto seem to happen .

Its weird.

There is another thread going on here

http://discussions.apple.com/thread.jspa?threadID=1838688&tstart=89

Jan 16, 2009 8:01 AM in response to Hoffi

Since an iPhone reset has not resolved it, have you also tried restoring your iPhone with iTunes from your iPhone's backup and if no change after that, restoring your iPhone as a new iPhone or not from your iPhone's backup?

If so with no change, time to give AppleCare a call at (800) 694-7466, or make an appointment at an Apple store if there is one nearby.

Jan 27, 2009 4:32 AM in response to Tfosky

I'm also having the very same problem. Plug in the iPhone, get the green battery, then the screen blacks out and I get the white apple and the phone proceeds to reset. Obviously, iTunes doesn't see the iPhone at all during this time.

Once the iPhone reboots everything is fine, but honestly it's pretty annoying. Can't think of anything I've done or changed recently that could have brought this one, but it has been happening consistently (read: EVERY time I plug the phone in). I've tried reboots, resets, restores, and even different cables. No luck.

Feb 9, 2009 10:40 AM in response to Tfosky

Same problem here, I've been expereincing iPhone reboots every time it's plugged into a USB connection to either my Mac or my PC. It doesn't reboot when plugged into the AC wall charger. It's been happening since 2.2 and wasn't cleared up with 2.1.

It looks like my dock connector plug is slightly askew inside the body of the iPhone, cord plugs have a very slight angle when they plug into the iPhone. The left side of the plug is slightly further away from the body of the iPhone. Might be a short in the connector.

May 19, 2009 3:14 PM in response to Tfosky

I to have this issue with 2.2.1. Interestingly, I never had this issue with my original phone running 2.2.1, but had to swap it do to it no longer taking a charge. The phone I received after the swap did this the first time I plugged it into my computer when I got home. I did a full restore and it rebooted again during the restore. I finally got the restore to work and then it rebooted about 1/8 times I plugged it into my computer. I finally gave up and Apple swapped it again. My new phone is doing the same thing. I thought it was my computer with the original replacement which was doing this, so I did a clean install of OS 10.5 on an external HD, but the issue persisted. I also tried my iPod Touch's USB cable and that has not helped. I have tried both USB ports with no change either. Not sure that this adds much, but I just find it very odd that my original phone running 2.2.1 never had this problem.

Jul 4, 2009 10:08 AM in response to Tfosky

I'd like to chime in that I've started having this problem too.

My previous 3G was working fine, but a physical defect prompted me to swap it. The replacement I got wouldn't restore, or sync or anything - plugging in into the USB gave it the white screen. So I swapped it again.

At first the new one seemed perfect, but now I get random restarts when I plug into into my MacBook. Very annoying, and I hope I'm not wrecking the phone or anything. I'm always starting to suspect the MacBook (13" aluminum, Nov 2008) ...

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iPhone restarts when plugged into computer.

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