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Anyone else having slow HD downloads?

The past few days my ATV has been taking 7-14 hours to download movies, when it used to take less than a minute to get it to start playing. I'm starting to regret not stopping by the video store yesterday...

Posted on Dec 25, 2008 10:42 PM

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342 replies

Jan 3, 2009 3:13 PM in response to Kerry Key

I was having the same slow download issues as everyone. I factory reset and updated my ATV to the latest version 2.3 and It looks like it solved the problem. I can transfer movies from my mac to my ATV in seconds.
To do the update, on your ATV, go to settings, general and update software. The download took a long time, so be patient.

Hope this helps!!!

Jan 3, 2009 7:12 PM in response to Kerry Key

definitely can relate; I rented a movie in standard format tonight, and it's telling me "ready to watch" in 3 hours. I bought a single episode of a 70's SNL last week, tried to watch it halfway through the download, and it kept freezing every 15 seconds or so. I just got this for Christmas; from the posts on this board, I take it this is NOT normal?

Jan 4, 2009 10:52 AM in response to Kerry Key

I am having the same problem. It has never taken this long to download anything before. I can't watch a movie right away, a 30 minute show takes an hour to download. It seems to have started right at Christmas. I called Apple Support and all she said was to reset to factory settings and don't update to 2.3 to see if that is what is causing the problem. No acknowledgement of any issues with the update or their servers but I am not satisfied with her answer.

Jan 4, 2009 6:19 PM in response to Brucemck2

Same here with the shamefully slow downloads for both rental and purchased content on AppleTv. Strangely, if I go to my computer I can still download the from ITMS just as quickly as always, so I'm guessing it is a problem with the current ATV software (2.3), or the servers that the ATV points to at Apple.

I repeat, I have no problems when buying shows from my computer, but terrible speed when buying from the Apple TV. Basically not usable anymore for "spur of the moment" purchases.

Anyone else having slow HD downloads?

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