VoiceOver Installation Problems - ITunes unknown error (1701)

I didn't get the error code, it seems like everything is fine, actually the shuffle can't speak artist, songs' name. I read the user guide and find it just like the software didn't install.

When I choose enable VoiceOver, iTunes always ask me to download the VoiceOver Kit software. I download and install it, but I am also cannot change languages. Taht means the software didn't work. And there is not any error code for these steps.

So then if you look in C:\Program Files\iTunes you have a file named iPodVoiceOver.dll right? Can you see how many bytes (file size) it is?

'ello

I've found that the VoiceOver kit would install, but the checkmark in the summary tab for the shuffle would erase itself after the install completed and i had no voiceover functionality (like another user here).

Seeing Toonz suggestion of looking for the .dll made me realize that i don't install itunes on my C: drive...so i looked and sure enough. Apple's install did not detect where my iTunes installation was...the voiceover.dll was on the C: not D: drive.

I moved the .dll to the root of my iTunes installation, restarted iTunes, and plugged in my Shuffle. Sure enough... it reported it was generating voiceover tags for the songs on the shuffle. I ejected the shuffle and sure enough....the pleasant voice of the Mac was replaced by the PC generated voice announcing the song. Success!

So if you don't install to the default C: directory, just move the iPodVoiceOver.dll to the root of your iTunes folder (no matter where that is)

Thank you Toonz!

yes, the file is there, its size is 21.9MB

I solve the problem, as MadisonBear said, I cut the VoiceOver.dll file to the D:directory(I install iTunes in D:). Then shuffle works well.

I took one of my new shuffles back. Still can't get VoiceOver Kit V-1.0 to install. Upgraded firmware to v1.01 for the iPod. Still get the Error 1701 message. Wait and see I guess!

CM

i am with the same situation as you

"When I choose enable VoiceOver, iTunes always ask me to download the VoiceOver Kit software. I download and install it, but I am also cannot change languages. Taht means the software didn't work. And there is not any error code for these steps.
"

ivangie: did you follow the steps Madison Bear laid out in the post directly below your own? Did that not resolve the issue for you?

No error, just like below...I'm going to try to work that .dll issue. Will let you know what happens.

This solution worked for me Madison...thanks. I haven't done a full check, but a quick check gave me a correct song title.

Now all Apple needs to do is correct the install location for the .dll file.

Hi CM,

Since you did the steps above (the Terminal commands), what files do you have now in

/Library/Application Support/iTunes/iPodVoiceOver.framework/Versions/A/Resources

?

Also, is your iTunes.app in /Applications, or did you move it somewhere else?

It turns out that iTunes.app 8.1 must exist in /Applications in order for the VoiceOver Kit install to work on Mac!!

Hi toonz,I have exactly the same problem as others. I don't get any error message. It just doesn't work. I tried everything mentioned above, still not working. I'm using Windows XP SP3, it might be the reason?

I decided to delete the .dll file and redownload it. Now when I try to install VoiceOver I get the error: “VoiceOver Kit could not be installed because the user “^1” does not have administrative privileges.” I don’t understand because I’m have admin privileges on my windows.

Yes, that's a bug in iTunes 8.1 (the error message is totally incorrect) -- you have to run the VoiceOver Kit uninstaller instead of deleting the .dll manually. Go to "Add or Remove Programs" in your Control Panel and remove "VoiceOver Kit".

Is your iTunes installed on the C: drive? Do you have iTunes.exe in

C:\Program Files\iTunes\

?