VoiceOver Installation Problems - ITunes unknown error (1701)

Thank you, Problem is solved 🙂
I went to add/delete programs in the configuration panel then deleted itunes, apple software updater and voiceover kit. Then I rebooted my PC. Then I reinstalled itunes and voice over works!

Thanks for the info. I corrected the problem based on information received in this discussion group. I moved iTunes back to my applications folder after noting that iTunes had to be in the "Applications" directory for "VoiceOver" to install correctly. After moving iTunes v8.1 back there, VoiceOver installed and works perfectly. OK....I'll be back to my Apple store this weekend to purchase one more shuffle for my daughter!

I must admit that I just skimmed the Shuffle instructions when I installed on the first go around and missed the fact iTunes needs to be in the Apllications directory to install properly. If it is not there, perhaps Apple should make it clear. Thanks also to Apple who contacted me regarding my problem after reading about it here in the discussion area!

CM

Thanks for your follow-up and Apple's concern!

To summarize, for iTunes on Windows:

It seems the installation of iPodVoiceOver.dll is ehh... a little simple-minded. Apple does not seem to make quality in iTunes for Windows a priority.

If you have prompted a download and installation of VoiceOver (e.g. by checking it in settings for you Shuffle 3G in iTunes) and it still does not work:

0. Shut down iTunes. (I was extra thorough and ended anything related with task manager, which is probably not needed).
1. Locate the iPodVoiceOver.dll (here it ended up in C:\Program\iTunes\iPodVoiceOver.dll even though iTunes is in C:\Program\Media\iTunes)
2. Copy iPodVoiceOver.dll to the folder where iTunes.exe can be found.
3. Start iTunes and try again. Here it have worked just as I expected ever since.

/G

Message was edited by: goggi (clarified & fixed typo)

null

Not sure if this is the right thread to post or if this has already been solved...

Since the latest iTunes update my Voice Over doesn´t work anymore. I reset my iPod and was able to download Voice Over but everytime I am trying to install it I get an unknown error (1603). What can I do here? Thx

Hey toonz,

I'm getting the 1701 error as well, I did as you said and it showed me what software it recommends installing. The only one listed is the voiceover kit. Now what do I do?

I was having the same problem, except error 1601. I found that my Windows Installer Service was set to manual, and wouldn't start up to install Voiceover. Here is how I reset it:

1. Click Start
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Start button
, right-click Computer, and then click Manage.

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User Access Control permission
If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
2. In the console tree, click Services and Applications, and then click Services.
3. In the details pane, right-click Windows Installer, and then click Start.

In my case, "Start" could not be selected, so I selected "more options" and set it to "automatic". Then restart the computer, go to iTunes, install voiceover. Works perfectly.

It worked greaat..

Cool!

Thanks!!