MacBook Battery Won't Charge...Get "Not Charging"

I just came back from a 2 1/ month absence.
The battery is not charging.

My laptop is something like 1 1/2 year old and seldom used.
I must have the lowest cycle count around.

I will see how it goes this Friday at Apple's Regent St (London) store.

Model Information:
Serial Number: DP-ASMB016-38a5-3da
Manufacturer: DP
Device name: ASMB016
Pack Lot Code: 0002
PCB Lot Code: 0000
Firmware Version: 0110
Hardware Revision: 0500
Cell Revision: 0102
Charge Information:
Charge remaining (mAh): 0
Fully charged: No
Charging: No
Full charge capacity (mAh): 0
Health Information:
Cycle count: 8
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 6993

That 2.5 month absence could be what killed your battery.

If you are going to be away from the machine for a long period of time, you need to discharge the battery to about 50%, remove the battery from the computer and store it separately in a cool dry place.

~Lyssa

So i have the same issue and just called apple and they wont do anything about it, other then suggesting buying a new one. my McBk less then 2 yrs old, and this happened when I lost my power adapter and was unable to charge it, once I found it about 3 days after, my bat wont charge, Not Charging, what do I do? is it really buying a new battery the only solution even tho we all know it is a manufacturer`s defect?

Battery Information:

Model Information:
Serial Number: DP-ASMB016-376c-4f0d
Manufacturer: DP
Device name: ASMB016
Pack Lot Code: 0002
PCB Lot Code: 0000
Firmware Version: 0110
Hardware Revision: 0500
Cell Revision: 0102
Charge Information:
Charge remaining (mAh): 0
Fully charged: No
Charging: No
Full charge capacity (mAh): 0
Health Information:
Cycle count: 365
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 8732

Giving the credit where credit is due...

As I mentioned I would do a few days ago, I went to Apple's Regent Street (London) store.
There, an Apple rep looked at the battery and confirmed that "this particular battery" would be replaced free of charge even though my 1 year warranty was over (ended July 2008).
He didn't have one in stores so he ordered one.
I should get it early next week.

This is the second time I have to go to this particular store to get something fixed (first time was for an iPhone display issue).
So far, I have nothing but good things to say about their customer support.

As you do in those cases, you thank Apple by providing more business (Currently, my Apple collection consists of a MacBook, 2nd Gen iPhone and a 2Tb Time Capsule).
I left with Snow Leopard.

Hi!

I've got the same problem as you...

Informations sur le modèle :
Nº de série : DP-ASMB016-3982-2ec8
Fabricant : DP
Nom de l’appareil : : ASMB016
Pack Lot Code : 0002
PCB Lot Code : 0000
Version du programme interne : 0110
Révision du matériel : 0500
Révision de pile : 0102
Informations sur la charge :
Charge restante (mAh) : 0
Charge complète : Non
En cours de chargement : Non
Capacité de charge complète (mAh) : 0
Informations sur la santé :
Comptage de cycles : 60 <------------- !!!!
Conditions : Vérifiez la batterie.
Batterie installée : Oui
Intensité de courant (mA) : 66
Tension (mV) : 3698

I'm sure that there is a general problem with the ASMB016 batteries...

Same problem here, and i don't have warranty anymore either... Any solutions yet?

Model Information:
Serial Number: SMP-ASMB016-3914-d0c
Manufacturer: SMP
Device name: ASMB016
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0110
Hardware Revision: 0200
Cell Revision: 0102
Charge Information:
Charge remaining (mAh): 0
Fully charged: No
Charging: No
Full charge capacity (mAh): 0
Health Information:
Cycle count: 212
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 8092

Good news! I took my macbook into the apple store today, they ran some really quick test on it, said that because my charge cycles were under 300, the battery was considered defective, and they replaced it free for me! So to all of you who still need help, if your charge cycles are under 300, it should be replaced free for you, just take it into an apple store! It made me VERY happy! Good customer service I tell ya!

Hello. Thanks for sharing this experience with all of us. Obviously, I have the same problem as you and since I live in London, I would like to take my MacBook to Regent street so they can help me with my battery which is from the same faulty series as yours. Could you please tell me who you dealt with? What is their name and job title so I may ensure consistency in their customer service. This is very helpful. Thank you.
Anne from London NW11

Having a very similar problem with my girlfriend's MacBook late 2007, though I'm not getting the Check Battery message:

Battery Information:

Model Information:
Manufacturer: DP
Device name: ASMB016
Pack Lot Code: 0002
PCB Lot Code: 0000
Firmware Version: 102a
Hardware Revision: 0500
Cell Revision: 0200
Charge Information:
Charge remaining (mAh): 3310
Fully charged: No
Charging: Yes
Full charge capacity (mAh): 4019
Health Information:
Cycle count: 285
Battery health: Good
Battery Installed: Yes
Amperage (mA): 1073
Voltage (mV): 12535

Local premium reseller was useless (bloke used to work in PC World, need I say more?) and they could only claim the battery was broken and I should probably buy a new one. So have booked myself a slot at the Genius Bar this Saturday at the London Regent St branch.

PatriceCarbonneau, like Paris-London I would be very greatful if you could recall who you delt with, as it would be nice to receive the same service!

Message was edited by: shardlojik - Added request at end

Never had a problem until we left the power unplugged for a week. Green light on power cord, no charge. Battery status showed "not charging" but a few hours later now shows " "replace now". Tried battery updater 1.2 but missing from website. Tried battery updater 1.4 from apple site and could not install with Leopard. This battery appears to be part of the problem batch but I don't have a solution yet for this fault.


Battery Information:

Model Information:
Manufacturer: DP
Device name: ASMB016
Pack Lot Code: 0002
PCB Lot Code: 0000
Firmware Version: 102a
Hardware Revision: 0500
Cell Revision: 0102
Charge Information:
Charge remaining (mAh): 0
Fully charged: No
Charging: No
Full charge capacity (mAh): 0
Health Information:
Cycle count: 116
Condition: Replace Now
Battery Installed: Yes
Amperage (mA): 26
Voltage (mV): 4297

My mac isn't even 2 years old and I've had to replace 2 chargers and now it looks like the battery died - same as all the other stories here. It was working fine until I didn't use it for 1 week now it won't charge or work without being plugged into the wall. Sick of crappy apple hardware.

Battery Information:

Model Information:
Serial Number: SMP-ASMB016-3887-c08
Manufacturer: SMP
Device name: ASMB016
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0110
Hardware Revision: 0200
Cell Revision: 0102
Charge Information:
Charge remaining (mAh): 0
Fully charged: No
Charging: No
Full charge capacity (mAh): 0
Health Information:
Cycle count: 224
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 8595

As I mentioned on an other thread, same problem. Computer left for one week asleep. Battery which was working for 2-3 hours will not charge anymore. Cycle count is high but this sudden behavior is certainly not normal.
Under Leopard Snow 10.6.2, these are the data

Informations de la batterie :

Informations sur le modèle :
Fabricant : DP
Nom de l’appareil : : ASMB013
Pack Lot Code : 0001
PCB Lot Code : 0000
Version du programme interne : 0102
Révision du matériel : 0300
Révision de pile : 0100
Informations sur la charge :
Charge restante (mAh) : 0
Charge complète : Non
En cours de chargement : Non
Capacité de charge complète (mAh) : 0
Informations sur la santé :
Comptage de cycles : 382
Conditions : Remplacer maintenant
Batterie installée : Oui
Intensité de courant (mA) : -1
Tension (mV) : 6041

Tried to install Battery Update 1.4. Didn't work. Copied the BatteryUpdater.bundle from Leopard to /System/Library/SystemConfiguration but this didn't change anything
Battery not in charge; Replace battery...

Owing to the number of cycles, that's the way I will go.

Anyway I find it quite strange.

Hi all,

Just recently, I had the same problem as you all have. I left my Macbook unused for two weeks, and couldn't turn it on unless plugged to the wall. I was very frustrated because I bought it from my mother's friend only 2 months ago, and it was my first mac. So I took an appointment at the Genius Bar right away.

I went to the Apple store today, and the Genius said the battery is defective and that the Macbook has a prolonged warranty. She replaced the battery with a new one -- with no charges. Thank goodness.

The Macbook I own is the Black Macbook from early '08.

I hope you will be able to get yours replaced too. Good luck.

I have exactly the same battery issue as everyone mentions in that thread.
My battery stopped working after a few weeks asleep mode. It could last at least 3h just before that problem and it was pretty new as Apple already exchanged it in september 2008 as part of the replacement program.
I use my macbook as a 2nd machine of my iMac, so not often, that's why the battery had only 67 cycles since september 2008 !
It seems all the defective batteries are either identied as ASMB013 or ASMB016. 2 bad series ???

Went to the Apple Store in Le Louvre today : my laptop (august 2006) is out of warranty and the replaced battery provided by Apple (september 2008) is considered as a "repair part", so warranty is only valid for 3 months (expired december 2008) ... The guy at the Genius Bar proposed me 2 options :
- get a new one from the bar at 92 euros, but warranty limited to 3 months
- get a new one from the store at 139 euros, with a 1 one warranty

I didn't buy any as I'm pretty convinced my battery is part of a defective serie and Apple should extend their replacement program
/Sam

Informations de la batterie :

Informations sur le modèle :
Nº de série : DP-ASMB016-38f8-ba2
Fabricant : DP
Nom de l’appareil : : ASMB016
Pack Lot Code : 0002
PCB Lot Code : 0000
Version du programme interne : 0110
Révision du matériel : 0500
Révision de pile : 0102
Informations sur la charge :
Charge restante (mAh) : 0
Charge complète : Non
En cours de chargement : Non
Capacité de charge complète (mAh) : 0
Informations sur la santé :
Comptage de cycles : 67
Conditions : Vérifiez la batterie.
Batterie installée : Oui
Intensité de courant (mA) : 39
Tension (mV) : 3929

Same problem here.
Left my MacBook unused for 2 weeks, came back and now it's "not charging". Tried several fixes from support, none brought any improvement.

Bought new, I've had it 1 year 2 months max. Cicle count 222.

Model Information:
Serial Number: SMP-ASMB016-3946-103e
Manufacturer: SMP
Device name: ASMB016
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0110
Hardware Revision: 0200
Cell Revision: 0102
Charge Information:
Charge remaining (mAh): 0
Fully charged: No
Charging: No
Full charge capacity (mAh): 4882
Health Information:
Cycle count: 222
Condition: Good
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12363

Thanks for posting, you've given me hope. This battery, and overall behavior (no response from apple) is plain wrong.

I hope apple gets it right. I like the products but this would easily be enough to buy non-mac next time.

I'll try my luck at an "authorized service center" (Louvre's a bit far).

PS: why is this tread displayed as "This question is answered."? Looks like many still have issues. Ok, maybe for original poster is ok?