Apple Hot News Headlines - not working?

Julie & Luke,

Bingo!

Open Safari, Firefox and other browser Preferences > Security: Check the boxes for Enable Java & Enable JavaScript.

Actually it will work without Java but JavaScript needs to be enabled.

ali b

Eric,

I have tested, and my fonts are all good. Thank you for your suggestion!

Ali,

I do not have any firewall or AV program in Mac OS X, and I have removed Norton, using the Norton removal tool, from Windows just to test. I have received the same results.

Thanks for your help!

Neuroanatomist,

THANK YOU for your speedy and detailed help!

I have hijacked this thread, so I will give Julie a chance to respond.

All the best,
LukeD

Luke,

Review My Last Reply!

ali b

Yep - I can 'break' the Hot News (both the full page and the rotating headlines on the main apple.com page) by turning off JavaScript.

neuroanatomist et al,

Mystery solved I hope!

ali b

Great call Ali,

However, that has not worked either.

I have gone so far as to reinstall Firefox completely, and I have tried activating and deactivating all Java settings.

Here is the million-dollar question. Why can I see the Japanese site and the UK site with no problems?

Message was edited by: LukeD

Luke,

Drat and double drat! I'm flummoxed!

Have you checked the Safari JavaScript preferences and then tried the site in Safari?

I just tried the UK site with JavaScript disabled and the Latest News entries will not appear.

ali b

LukeD wrote:
Great call Ali,

However, that has not worked either.

I have gone so far as to reinstall Firefox completely, and I have tried activating and deactivating all Java settings.

Here is the million-dollar question. Why can I see the Japanese site and the UK site with no problems?

Message was edited by: LukeD

That is the question, which is why I started grasping at straws with the Fonts since it was a similarity I could see between your and JulieK23's configurations and history.

Did the hot new items appear for you on http://www.apple.com/startpage/

Eric W.

Eric W. wrote:
Did the hot new items appear for you on http://www.apple.com/startpage/

Eric W.

Yes, I can see those perfectly.

Ali,

I am too, my friend.

I have tried everything that you have suggested, to no avail, and I have received the same results as you on the UK site.

It just does not make any sense.

LukeD wrote:
Hi Eric,

I have a 15-inch, 2.53 GHz, 4 GB RAM, 320 GB hard drive late 2008 unibody MacBook Pro notebook.

I run Mac OS X 10.5.6 and Boot Camp, with a Windows XP Professional, with SP2, partition.

I have experienced the same issue in IE, Firefox, and Safari on both operating systems.

I receive the following decoding error too.

+ http://images.apple.com/global/scripts/drawers.js - cannot decode+

I have just noticed this issue after having read this thread. I had experienced this before on an earlier MacBook Pro, and it had been resolved by having an email sent to the following contact.

http://www.apple.com/support/feedback/

I will have this information forwarded again.

Thank you.

Message was edited by: LukeD

I have written this quick note with an update.

I had found out that I had not installed the following update properly.

http://support.apple.com/downloads/Javafor_Mac_OS_X_10_5_Update_3

I have since installed it, I have also reinstalled Firefox, and everything works properly on the Mac OS X side, which is good enough for me.

I have reinstalled Firefox in Windows, to no avail.

I am not sure of what exactly has done the trick, but the aforementioned steps have resolved the issue for me, and I am satisfied.

Perhaps the long anticipated Boot Camp update would solve the issue for Windows.

I thank you all for your time and help. I really appreciate it. I hope that this solution works for Julie too.

All the best,
LukeD

I am glad to hear it is working for you under at least one OS. Hopefully Julie will see your post and see if it works for her as well.

Eric W

JulieK23,

Have you tried reinstalling the Java Update http://support.apple.com/downloads/Javafor_Mac_OS_X_10_5_Update_3

Eric W.

I have just written this quick note with a further update.

Apple has just updated their site with new code. The websites work perfectly in Windows now too.