10.5.7 - Bluetooth keyboard and mouse not working anymore

Disagree with that "take your safari issue elsewhere". I noticed that the BT goes out a significant part of the time when I was meddling on Safari - such as clicking on something, or with a web service widget. I am keeping my eye on it.

I suspect this is just happening because you use Safari a lot, so the likelyhood of the connection dropping when using Safari is obviously high! I don't even use Safari, but I use Firefox a lot, so most often when I lose the connection, I'm in the middle of browsing. That doesn't mean Firefox has anything to do with bluetooth though. I think Safari is a complete red herring.

I knew you would go for that stock answer, but that is NOT the case. I am an application programmer and use a number of different applications and tools. I think there is something related to using networking in general. I think perhaps safari just might be a better application at finding it.

networking e,g. wireless interfering with BT drivers etc.

Message was edited by: composerdude

Message was edited by: composerdude

Hi,

It would be really interesting if you could do a little experiment, and for a day or two use another browser, register and compare the BT connection.

That would of course require that you had a log with previous observations and a similar usage pattern, especially on the network (if that factor is to be tested).

I have to admit, that my BT connection has not been dropped since the last Apple update a week ago. Both on the MacBook Pro (with Broadcom) and the iMac (early 2008 models) BT seems to have improved. I use the internet quite a lot, always with Safari.

Hi all:

One experiment I am trying today is disabling under the Bluetooth advanced settings "Serial ports that devices use to connect to this computer": Bluetooth-PDA-Sync. Just un-checking the ON box.

The "Share my internet connection with other BT devices" setting is already unchecked.

Not sure this does anything, but I don't use BT syncing, and sometimes small changes in the system may push things over the cusp - timing etc.

Well I spent all day with the Bluetooth-PDA-Syncs port OFF that I mentioned above and had no problems whatsoever with either my BT mouse or keyboard on my MBP 13. If anyone else wants to give it a try for a day and report back, please do. I'm going to give it another day myself.

Very interesting observation, and the penalty for your changed settings seems to be small, as I understand: it just disables the option that other BT devices can connect to the computer. Right?

Interesting to se if it continues to get the BT connections to the mouse and keyboard being stable.

For me, this should be off anyway. Security paranoia, and I have an iphone anyway. Still not sure this is a viable workaround. Need more testing and from other people. I'm going to try some more extended computer SLEEP tests today to see if that stress can break it. However, since yesterday AM I have not had any drops in my BT peripheral connections.

gnaegi wrote:
What this means is that Apple has no clue what is gonig on. Their not one step further than three weeks ago when I filed the bug initially.

It only means that engineering as yet has no fix it is ready to release to the public. Apple engineering must of necessity be certain that it understands the cause of the issue & has a reasonable certainty that any remedy for it it produces doesn't cause greater problems for users, including those that are currently having no problems.

The cause & how many users it affects plays a large part in how long this process takes. Often, an issue that affects relatively few users (& a few hundred users is very few in relation to the total user base) is harder to resolve because it may involve a revision of a particular piece of hardware included only in some model runs, the interaction of Apple & third party items (both hardware & software) that not all users use, or a combination of both.

This is why workarounds effective for some users are not for others, & why it is important to send Apple feedback (through http://www.apple.com/feedback/) supplying every pertinent detail you can manage instead of just posting here, in the user-to-user forums.

Most of all, it is why it is a good idea to avoid the mindset that all issues with similar symptoms have similar causes, that what you read about others users' issues & what doesn't fix them means the same will be true for you, & therefore there is no point in trying on your system what they have tried on theirs.

Yours may be an issue only Apple can fix, but it may also be one only you can fix. Guessing about this is riskier than testing your system because if you guess wrong, you could wait forever for a fix that never comes.

Well after spending another day on this, the temporary fix I am using seems to be holding. I tried putting the computer to sleep a number of times and didn't have any drops in BT.

I will leave it up to others to give this a try, but for now I am holding and running with this.

Good Luck

I too disabled the Bluetooth-PDA-Sync port, to see if it made a difference.

Unfortunately, it didn't; I cold-booted my Macbook Pro this morning, and within half-an-hour the BT mouse connection was lost.

Are you really running on 10.5.6 - not 10.5.7?

Another day spent, and I had no related BT problems after this "disable" fix. I'm on n.7.

My apologies. Thank you for pointing this out, I'm not running 10.5.6, but 10.5.7.