FIRSTCLASS? How???

see if first class has provided your school with a mobile website,(first class mobile) then you can get mail through safari. the server settings for FC generally dont work, I dont believe they are pop or imap settings

A gorgeous native iPhone application provides direct access to FirstClass content. See http://www.firstclass.com/iphone for more.

This application was submitted to the AppStore March 30, and unfortunately, *AFTER 77 DAYS* (as of this posting), Apple has still not approved it, made it available on the AppStore, or even reported why there is a delay, or what the developers can do to resolve the problem and get the application in the hands of the millions of FirstClass users worldwide.

This is worse than having the application rejected for some specific reason. We are now well into the third month of Apple delays, and it is very frustrating to the users to have such a great mobile application available from the developer, only to have Apple sit on it without replying to any emails as to what the holdup could possibly be.

However, as soon as Apple makes it available, you will have a great solution to provide you access to your FirstClass account.

Tell me about it! I have a entire High School waiting to see if the FirstClass client for the iphone will be approved... They are looking at either an ipod touch or windoze netbook for all students..... I hope Apple speed things up 77 days??

I'm waiting so I'll have justification for asking my boss to buy iPod Touches for the entire faculty and staff (currently 40ish) since we use FirstClass for everything and the faculty in particular isn't always in the building but the entire campus has wi-fi.

The Open University has 250,000 staff & students and uses FirstClass. I don't know what proportion of the quarter of a million users already have iPhones but many work and study on the move and the release of the FirstClass client could well be a powerful incentive to get one.
I get questions every day about when the FirstClass app for iPhone will be released. The delay really is incomprehensible. Do the apps guys just not understand what FirstClass does, or something?
Please get a move on!

We have (currently) two iPhone users and about 20 iTouch users who also want to use the FirstClass Mobile Client, but Apple has NOT released the client (was submitted over 70 days ago). This is crazy. Apple will not explain why it hasn't been released.

We have many in our school district who are waiting for the FC Mobile Client to appear on the app store before purchasing their iTouch (AT&T service is horrible in northern Wisconsin so a lot of iPhone purchases won't happen soon).

Apple, get on the ball!

I am a PhD student with the Open University, and eagerly – now impatiently – awaiting the FirstClass app to use with my iPod Touch. Having paid for the upgrade to Touch OS so that I can get apps, I would appreciate some payback by making FirstClass available soon!

I work for a small hospital that uses FirstClass and our Doctors would benefit tremendously from this iPhone application. What is up Apple? PLEASE APPROVE THIS APP!!!!!!!!!

Just to throw my two cents in, I work for a school jurisdiction in Central Alberta, and within a one hour drive of my location there are six school jurisdictions that use FirstClass. The FirstClass Mobile Client for iPhone is in such demand it is really beyond belief. In my district alone we have over 70 iPhone users, and that is just users with district phones, that does not even count the potentially large number of staff (and students for that matter) that have their own personal iPhones.

It is really unacceptable that Apple has delayed posting this app for so long. I mean, we are closing in on three months! It is no wonder that Apple is losing so much ground in Education (here in Alberta, anyway), with such poor service to their developers like OpenText / FirstClass!

Indeed. I have a BUNCH of FirstClass customer sites (both Education and Business) all across North America who are champing at the bit to get their hands on this wonderful App.

Someone at Apple who can twig the App Store people that somehow this one has fallen into an abyss needs to do so!!!!

In Italy we are waiting almost 3 months to get the hands on the firstclass client for iPhone. We even bought the iPhone just for this. But we are still waiting to get it released. I don't understand the attitude of Apple on this point. FirstClass is used by some tens of thousands users here in Italy, many of which working on macintosh, such as one of the leader national trade union's organisation, some big universities, a large number of schools, and we are all waiting to get this application. But nothing moves. There is something wrong on the approval mechanism, if it takes so long, undermining the fame itself of the iTunes store logic for iPhone. So i think Apple should seriously consider to make a step on this question and answer to the legitime expectations of many users.
Enrico

We really need to get the Firstclass client application through the App Store approval. We've been patiently waiting for this to be approved, and 2+ months later still nothing. In my organization, there is potential for the iPhone to break into the Blackberry dominance, but this application is essential to be able to even consider this further. Please find a way to expedite this approval????

It is a pitty to see all of those joke-apps on the app-store, but a rocksolid app, needed by thousands of people to actually WORK, doesn't seem to get through.

Release the Firstclass client for iPhone and you'll add thousands (if not more) hits on your counters.

I'd just like to echo some of the other comments made here.

If the FirstClass application has been submitted and approved then why isn't it available already? I work in a large organization with many users who are picking up iPhones and wanting to use them with FirstClass. We've accommodated them for now, but a full-fledged FirstClass app is the real answer we're looking for.

Why Apple is holding things up for FirstClass is beyond me. I just wish they'd release this app.

June 19th... *DAY 81* of the Apple wait.

The developers worked hard to get this software "released" in Q1 2009. Many of the customers are education institutions with iPhone users who go home for the summer. So I was kind of hoping that delays at Apple would not push this into Q3 2009, but that is growing increasingly likely now.

I have to question why Apple must be given the right to hold up the software releases that have been through the QA process of an enterprise-class third-party corporation. This is not the developers of "*F-a-r-t Piano*" (which has been approved by Apple and released, but apparently isn't even allowed to be named here); this is Open Text (see http://www.firstclass.com/ ) a worldwide leader of major software categories, with thousands of employees. That review process is clearly flawed.

And "flawed" is such an understatement. Over the last few -- MONTHS -- as we've waited for Apple to get their act in gear and release this, we've watch AppStore searches for "firstclass" return a variety of new, stupid, childish apps (such as "Gangster Namer"), while +this powerful mobile collaboration tool+ sits... with no word on why there is a delay, and no responses to inquiries about what the trouble is, or what could be done to help get it approved for release.

Clearly there is too much power in the hands of a single, inadequately-prepared, biased review committee. Unless Apple can provide reasonably prompt reviews, with prompt responses to the developers when there is a problem indicating what that problem might be, there should be an immediate opening of the floodgates. This review process is totally broken.