SMC Update killed my computer!!

I realize that some people have the ability to actually access disks and drives, but I didn't have that luxury. Nor could the genius get it to work.

This update has caused so many problems for so many. I don't understand how it got released.

So your computer has absolutely no access to any disk drive what so ever ?

After paying for a logic board replacement it does. Before that. It had no access to anything.

Well, I got off the phone with customer relations a few hours ago. The end result wasn't good... for me anyway. Because I couldn't prove that the SMC update killed my computer, and the repair technician suggested that there was "no way" that it caused my computer to die like it did, that they could not help me out any.

So... £700 flushed down the drain for me. What a waste. I can't say that I wasn't treated with respect and that they people weren't nice, but I really don't think they looked into the problem as much as they could have. I just wish more laptops had the same problem as mine (dying completely), because at least then I could justify that it wasn't just me having the issue. I really feel ripped off, and I wish that I had just bought the stupid Applecare, which always felt like a ripoff anyway. Not anymore I guess. $300 Applecare versus £700 repair bill...

/facepalm

Well, as I've mentioned before I'm one of those. 100% dead. I don't know if that will help you...
I'm starting to believe Apple will try to sweep it under the rug and pretend nothing happened. Even though this is a user forum someone in California is probably reading all this and they probably had a lot of bug reports after the update release.
There are some threads about it but I'd like to see some more public pressure on they on this subject.

Thanks, I really don't know what to do from here other than just eat the cost. Even if I could escalate it, I'm not sure where I could go with it.

Can you please give more details? How did you solve the problem of not being able to start from the CD with Leopard, for instance?
Thanks

In my case the issue turned out to be that the NVidia GPU had failed. I took it to the local Apple Store and they were able to boot off an external drive (still with no display) to run a diagnostic check that determined that the graphics chip was no longer functional. As this is a known problem for the MBPs they are replacing the main board free of charge.

I still find the timing of the failure (within hours of applying the SMC update) suspicious but the failure mode does appear to be in the hardware not the firmware.

I HAVE JUST SENT THIS OUT TO ALL MY FRIENDS WITH MACBOOK PROs.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
*I AM WAITING FOR APPLE TO TELL US WHAT TO DO - DOES ANYONE FROM APPLE KNOW??*
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

I just did an Apple software update and this dialog box came up.

I didn’t know what it was and so I Googled it and came up with some discussion threads on it.

DO NOT INSTALL THIS FIRMWARE UPGRADE.

It has some major issues. See this thread:

Topic : SMC Update killed my computer!!

http://discussions.apple.com/thread.jspa?messageID=9549034&tstart=0#9549034 <http://discussions.apple.com/thread.jspa?messageID=9549034&tstart=0#9549034>

I have already downloaded the update but did not see this dialog box until the machine restarted.

I have not clicked the restart button, so it is sitting in my machine awaiting to hear the fix.

i agree

After the SMC update, my MBP freezes during sleep mode. The keyboard and trackpad are nonfunctional. Resetting the PMU by pulling the battery with adapter unplugged and pressing the on button did nothing. Any suggested fix for this?

FYI, other updates were done recently and here is the list:

2009-06-07 11:57:25 -0700: Installed "Digital Camera Raw Compatibility Update" (2.6)
2009-06-07 11:57:44 -0700: Installed "AirPort Utility Software Update 2009-002" (5.4.2)
2009-06-07 11:58:24 -0700: Installed "iTunes" (8.2.0)
2009-06-07 11:58:32 -0700: Installed "iLife Support" (9.0.3)
2009-06-07 11:58:57 -0700: Installed "iDVD Update" (7.0.4)
2009-06-07 11:59:19 -0700: Installed "Aperture Update" (2.1.3)
2009-06-07 12:06:07 -0700: Installed "Mac OS X Update" (10.5.7)
2009-06-07 12:07:01 -0700: Installed "QuickTime" (7.6.2)
2009-06-07 13:27:56 -0700: Installed "MacBook Pro SMC Firmware Update" (1.3)
2009-06-09 09:42:12 -0700: Installed "Safari" (4.0)

Took it to authorized repair yesterday after waiting for a whole week for Apple to come out. Guess (and hope) they'll replace the board taking it as a consequence of Nvidia problems.
I still think it is absurd for Apple not to take responsibility on this update. It has the same results of a virus to many users. The idea of Apple actually making an extra buck out of this by having people buying new boards or run to applecare because of this update is sick.

If they do say that it is the NVidia board problem, get that in writing and let me know. I'd love to have some evidence.

SAME PROBLEM.

I installed the MacBook Pro SMC & EFI Firmware Update over the weekend and now my MBP does not Shut Down or Restart!

I have to do a hard Shut Down each time. Now the Apple stores around my area does not have any Tech availability until next week! ***!

GRRRRR!

Thankfully i managed to get my pc to the repair shop on time... lets see if they figure out a way to void the warranty -.- (even thou the only change has been that firmware update)