pdf file extension missing on export

That's it really - the pdf file extension is always missing when I export from Pages 09 to PDF. This causes Windows users problems especially when attached to emails. Any way to force Pages to add the extension?

Macbook 2Ghz, Mac OS X (10.5.6)

Posted on May 31, 2009 2:39 PM

Reply
47 replies

Jun 1, 2009 3:18 PM in response to Mike Watkinson

wow! I Didn't think my question was that interesting - wish I got this response to my Keynote questions...
Anyway - you are right about the behaviour, but I have also noticed that the behaviour is different if Export a pdf, or if you Print>Save as PDF. Try doing both then turning the Finder option on and off - the exported pdfs lose their extension and the others don't. I am sure there is a good reason for this but it's not making sense to someone who just wants to get on with the minimum fuss! Also Word behaves differently - why Pages? I should stop asking these questions...

Jun 2, 2009 12:09 PM in response to SermoDaturCunctis

Magnus Lewan wrote:
KOENIG Yvan wrote:
It seems that we aren't using the same Pages product.


or OS. It may be different with 10.4.

I wrote several times in this thread that Pages appends the extension name in all circumstances.


But it does not.


_It does._

If the Finder's checkbox is unchecked, the extension will not appear but it is appended.
User uploaded file

Here the file was exported with the Finder's checkbox unchecked.
The file appears on the desktop without the extension name
BUT the extension is appended as you may see in the Infos window.

I repeat, I studied closely the behavior of extensions.

What may fool some users is that in the Finder the check box is entitled "Show all extensions"
but in Infos window it is entitled "Hide extension".

As far as I know, the only way to get a PDF with no extension is to remove it deliberately by hand. Of course, if we do that, the document will loose its specific icon to get the multipurpose white one.

Yvan KOENIG (from FRANCE mardi 2 juin 2009 21:09:49)

Jun 3, 2009 2:16 AM in response to SermoDaturCunctis

I repeat::
Print or export, the name is the same:

xxx.pdf

If the Finder check box is unchecked,

with Print the extension is visible
with export it is hidden.

If the Finder check box is checked

with Print the extension is visible
with export it is visible.

I never wrote that the display is the same but that
_the extension is always appended to the name_
and I repeat,
_it is always appended to the name._
In one setting it _is appended but it is not displayed._

BUT was is meaningful is that the name is the same.
Without the extension, the icon would be the multipurpose blank one and I'm sure that you see the true PDFD icon.
If you pass it to a correspondant, the document will be passed with its extension name.

Yvan KOENIG (from FRANCE mercredi 3 juin 2009 11:14:35)

Sep 28, 2009 11:43 AM in response to Mike Watkinson

Using MAcs since system 6.0.5
I had the same behavior with PAges 08 on PPC 10.4.11 as I am having with a Mac Pro and Pages '09.
It is a bug. The inconsistent and stubborn refusal of the save process to honor the un-ticked checkbox to "show extension" is poor programming that has persisted for two revs of Pages. If I save the document I have no choice but to open a 'get info' window to un-tick 'hide extension'
It is aggravating.

Jun 1, 2009 10:27 AM in response to Jeffrey Martin3

I've checked on my computer and it seems that the extension is hidden by default even though I haven't checked Hide file extensions. When i save a pages document as pdf or doc the extesion is hidden. I used Get info to uncheck Hide extension. To bad that one has to do it every time. Earlier versions of Macos X has functioned better in this respect. I think it worked in Panther.

Jun 1, 2009 4:03 AM in response to Mike Watkinson

I repeat:

I uses MacOS X since 10.3.
I use iWork since the delivery of iWork '08 then iWork '09.

I never got a document created by a 'modern' application without the extension name appended.

So I continue to think that if an extension is missing it's because the user made something wrong.
Maybe installing a third party component fooling the OS.
They are a lot of such "enhancers" which introduce oddities in the system behavior but I can't guess what is installed on your machine.

Just an example.

I tested on three macIntel machines running 10.5.6 or 10.5.7.

The menu items Format > Font Bold and Italic are always disabled when TextEdit is using "Plain Text" format.

On the machine of a correspondant, the items are enabled in such setting.

I'm quite sure that there is a beast changing the application's behavior but I can't guess which it is.

Back to the Finder setting.

It's not designed to Hide all extensions names.

It it designed to Show all of them or don't show all (which means that some may continue to be displayed).
As far as I know, the behavior is this one:
if a document is save when the Finder is set to "Always display the extensions", unchecking the box will not hide the extension.
if a document is saved when the Finder is NOT set to "Always display the extensions", checking the box will display the extension, unchecking it will hide the extension.

If you use the Finder with the box checked, the extensions of the files created on your machine will always be displayed.

Yvan KOENIG (from FRANCE lundi 1 juin 2009 13:03:18)

Jun 1, 2009 10:07 AM in response to Mike Watkinson

I agree with you that the behavior is wrong. If you click to show the extension, it should be visible, totally aside from the OS X show extensions.

Frankly, I don't normally want to show the extensions on all the files on my system, but when I send a PDF to a Windows user, if I can't see the .PDF extension, the Windows user doesn't either, and cannot open the PDF file. I end up manually typing the ".PDF" on the document, even though iWork said to show the extension.

I see all sorts of justifications for the incorrect behavior. Show, in English, means to "SHOW" it and hide means exactly that. It's really not complex.

Jun 1, 2009 12:07 PM in response to fruhulda

If you tell the Finder to "Show extensions" you will get a consistent behavior.
The extension will always be displayed in the Finder's windows.

The checkbox available in the dialogs apply only to the dialogs.

For instance, my applications have Hide extension checked but as the Finder is urged to display the extensions precedences rules apply and the extensions are displayed.

Learn the precedences and you will understand that the behavior is absolutely consistent.

Yvan KOENIG (from FRANCE lundi 1 juin 2009 21:07:27)

Jun 2, 2009 5:21 AM in response to Mike Watkinson

It seems that we aren't using the same Pages product.

I wrote several times in this thread that Pages appends the extension name in all circumstances.
_The check box available in the Save As dialog drives only the display of the extension in the dialog itself._

_Same behavior with the Export command !_

Has I don't have so much certitudes than peter, I made new tests (Pages 4.0.2, Mac OS X 10.4.11) before sending this message.

Yvan KOENIG (from FRANCE mardi 2 juin 2009 14:17:33)

Jun 2, 2009 11:18 AM in response to fruhulda

fruhulda wrote:
Yes Mike, that's where you go to report bugs too!


Actually, no. There is no guarantee that Apple employees ever look at what comes through the feedback page, more than with a casual glance. Sometimes it works great, and sometimes the feedback link is just another black hole.

To report bugs which you know are real bugs, and which need to be fixed, you go to https://bugreport.apple.com/ . You need a developer ID, but that is free to get.

Jun 3, 2009 9:52 AM in response to Mike Watkinson

You will be happy !


Your tracking number for this issue is Bug ID# 6944162.
Hello
When the checkox "Show extension" is unchecked in the Finder,
if we print as PDF from Pages, the extension is appended and the resulting file is displayed WITH the extension so this one is passed if we attach the document to a mail.
if we export to PDF from Pages, the extension is appended and the resulting file is displayed WITHOUT the extension so this one is not passed if we attach the document to a mail.
These different behaviors are fooling some users as you may check in the thread:
http://discussions.apple.com/thread.jspa?threadID=2022912&tstart=0&start=30
Is it a way to get rid of that ?


Yvan KOENIG (from FRANCE mercredi 3 juin 2009 18:52:03)

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pdf file extension missing on export

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