pdf file extension missing on export

That's it really - the pdf file extension is always missing when I export from Pages 09 to PDF. This causes Windows users problems especially when attached to emails. Any way to force Pages to add the extension?

Macbook 2Ghz, Mac OS X (10.5.6)

Posted on May 31, 2009 2:39 PM

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47 replies

Jun 1, 2009 2:29 AM in response to PeterBreis0807

If you don't get the extension it's because you are using a wrong setting.

The Finder defaults to "don't show extensions" so, to be sure to see what you do you MUST change the setting.

I'm using Mac OS X for years and never got any kind of problem with extensions so i repeat that if you get oddities, it's that you are using a wrong setting somewhere.

The box in the Save dialog doesn't rule the addition of an extension, it just rule the fact that this one appears or doesn't appears in the dialog but the extension is always appended to the filename.
Even if Finder is set to "don't show extension", the extension "pdf" is appended as we may check in the Get Infos window.

Of course, some old programs like AppleWorks doesn't add automatically extensions when exporting but the culprit is not the system but the application which was designed before the useful introduction of extensions in AppleLand.

So, I maintain that on this point there is no _"long standing glitch in OSX"_ but *user's oddities.*

I know that you don't like to read that but it's just the truth.

Yvan KOENIG (from FRANCE lundi 1 juin 2009 11:29:54)

Jun 1, 2009 2:52 AM in response to KOENIG Yvan

Of course, that makes sense, except that this option was NOT ticked, and all other files were already showing extensions. The pdf extension appears now for exports from pages, but turning this option on and off only turns extensions on and off for these files, not any others. Wierd? Quite happy to accept user error but please point to a definitive way of controlling this if possible?

Thanks

Jun 1, 2009 5:16 AM in response to PeterBreis0807

I apologize but it seems that as a French user, I'm reading the items descriptions more carefully than you.

The preference entitled

Show all file extensions

behaves as I described.
Many users understood that it is a simple switch to show / hide which it isn't.
So given their wrong understanding they claims that it behaves wrongly or inconsistently.
In fact the behavior is perfectly consistent and repetitive if we really undestand what it is designed to do.

Re read my explanations and test the behavior.
You will see that it is really the described one.

Alas, once again, when a product doesn't behave as YOU decided that it must behave, YOU claims that it behave wrongly.

I repeat that it's your behavior which is wrong.

Yvan KOENIG (from FRANCE lundi 1 juin 2009 14:16:01)

Jun 1, 2009 8:27 AM in response to PeterBreis0807

It's well known that you are the unique user observing the machine behavior 😉

Alas, this 'well known' feature is wrong.
I use my mac about 10 hours a day and I am closely looking at its behavior.

It's exactly why Apple France asked me to study the behavior of iWork which was not tested in localized versions.

Look closely at what I wrote and check the behavior.

You will see that the way extension name is displayed or isn't is perfecly consistent. It's just linked to the way we set the Finder's preferences.

I may add that the behavior changed when switching from 10.3 to 10.4.
Under 10.2 and 10.3 the extension ".app" was never displayed.

It is displayed under 10.4 and 10.5.

I know why but I'm under NDA.

Yvan KOENIG (from FRANCE lundi 1 juin 2009 17:26:59)

Jun 2, 2009 4:00 AM in response to KOENIG Yvan

Fair enough - I'll stick to Apple apps. If you save a Keynote file with 'Hide extension' ticked, then Export a pdf with 'Hide extension' unticked you get a pdf extension on the filename. BUT - if you save a Pages file with 'Hide extension' ticked, then Export to PDF with 'Hide extension' unticked you do NOT get a .pdf extension. This is all with the Finder Pref to Show all file extensions unticked. So this is the unpredictable behaviour I am talking about, from one app to another. An explanation of this would be great! Thanks for your patience.

Jun 2, 2009 10:49 AM in response to KOENIG Yvan

KOENIG Yvan wrote:
It seems that we aren't using the same Pages product.


or OS. It may be different with 10.4.

I wrote several times in this thread that Pages appends the extension name in all circumstances.


But it does not.

_The check box available in the Save As dialog drives only the display of the extension in the dialog itself._

_Same behavior with the Export command !_


Nope. The behaviour is different in this case:

Using Mac OS: 10.5.7.

Set the Finder preference: Does not show all extensions (only some).

Print to PDF without hiding extension: the extension is shown in the Finder.

Export to PDF without hiding extension: the extension is not shown in the Finder.

To me that difference is so strange, that I must call it a bug.

Jun 2, 2009 12:25 PM in response to KOENIG Yvan

KOENIG Yvan wrote:
Magnus Lewan wrote:
KOENIG Yvan wrote:
It seems that we aren't using the same Pages product.


or OS. It may be different with 10.4.

I wrote several times in this thread that Pages appends the extension name in all circumstances.


But it does not.


_It does._

If the Finder's checkbox is unchecked, the extension will not appear but it is appended.


"Appended" or not, that is just a matter of words - not the issue at hand. No one denies that ".pdf" is present in the file - call that "appended" if you want. It is not wrong to call it "appended", but it is beyond the point.

The point is that the behaviour is different between the Print dialogue and the Export dialogue. That is already described twice in this thread, and I do not intend to repeat the details how to reproduce it a third time.

Jun 3, 2009 4:53 AM in response to KOENIG Yvan

Just to go full circle on this, it is when it is passed on that the problem occurs, notably via email to Windows users (or through institutional networks) where the lack of visible extension (which doubtless exists, but is nevertheless not visible) causes those who have less experience and ability to fiddle about with things to complain that they are receiving nonsensical streams of data, or files that cannot be opened. Hence the need for consistent behaviour from app to app - I think we are all clear what Pages does!

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pdf file extension missing on export

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