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Mighty Mouse keeps losing connection

I have a pretty new 17" Mac Book Pro with a wireless Mighty Mouse. The mouse is consistently losing the connection with the computer and I have to go to the Bluetooth menu to re-establish the connection. Is this a known issue or does this computer or Mighty Mouse have a defect?

iMac 24, Mac OS X (10.5.5)

Posted on Jun 7, 2009 8:22 AM

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154 replies

Jun 18, 2009 3:26 AM in response to MrRules

Hello, 6/18 6:11 AM using Firefox, after downloading / updating Wireless firmware update, on techcrunch.com website checking out info on possible new iPod Touch model for 2009. (Previous 2 days, no issues with mouse or keyboard using Safari(updated) and Firefox (also updated).
Had to go to System Preferences, click on bluetooth to get connectivity back.
So the issue remains - for me anyway. Also took laptop into the Genius Bar. They had no clue as to what was going on - suggested I leave it with them for 3-5 days so they could run diagnostics. (Couldn't, so now I'm keeping a log of what happens, when, etc. then I'll bring it in.)

Jun 18, 2009 1:03 PM in response to MrRules

I am having the same issue. I am losing my mouse at random intervals throughout the day. The bluetooth preferences still says that the mouse is connected, although nothing will allow me to use the mouse except using the trackpad to turn off bluetooth and turn it on again. I am on a BRAND NEW Macbook Pro, so I know it is not the computer (this one was exchanged and the last one had the same problem). This is an issue with the 10.5.7 update. I downloaded the Bluetooth update this morning and I am still having the problem, so this did not fix the issue.

Jun 19, 2009 2:38 PM in response to jj.raymond

Same here! I downloaded and installed the bluetooth f/w 2.0 update and I had (2 min ago) a loss of connection with my mighty mouse: to recover it, same technics = open the bluetooth preferences window thanks to trackpad. For me too, the f/w update is not effective (at least at 100% as I hoped...)
Anyone else with the same unsuccessful occurrence?
Cheers

Jun 21, 2009 6:41 AM in response to MrRules

I also still have the dropped BT problem, even after the new firmware update. I had no problems with BT at all until the 10.5.7 system update. What happens for me is that the computer seems to "lose" the mouse and keyboard, usually together. They still appear in bold in the BT drop down menu of connected BT devices. No disconnect warning appears.

If I turn BT off and back on in the Bluetooth drop-down menu, I get immediate function back. I also can confirm if I open the BT preferences pane and click the on/off box, it clears up the problem.

Jun 22, 2009 8:10 AM in response to MrRules

I have also been having this problem since the 10.5.7 update. I lose both the BT keyboard and the BT Mighty Mouse several times a day. I always lose both. They will instantly come back by just opening the BT preferences panel with the trackpad. I have applied the BT updates, reloaded 10.5.7 combo update, zapped the PRAM all with no effect.

Jun 23, 2009 1:28 PM in response to MrRules

Same problem here: I lose my MM bluetooth connection up to 5x a day! It is very annoying. It seems to be isolated to the MM, and not a bluetooth issue in general. My keyboard is also bluetooth, and it never lose its connection. So, I think it's the might mouse! All my equipment are brand new (MacBook Pro 17", blue tooth MM, and bluetooth keyboard), and I'm only having problems with the might mouse. I am so frustrated with the problem that I've switched out the might mouse and I am using a bluetooth logictech mouse, and that seems to be fine. So, I think the problem is only with the mighty mouse and maybe the latest OS (Mac OS 10.5.7).

Jun 26, 2009 11:14 AM in response to Barry Hemphill

Ditto here. I was going to go exchange my MM but I see that my problem is not an isolated issue.
Is there someway to start "class action" complaint here? We should be refunded our money or given some kind promise as to a resolution.
This is by far the most money I have spent on Mouse and it is under-performing any other mouse I've had.

Mighty Mouse keeps losing connection

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