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Mighty Mouse keeps losing connection

I have a pretty new 17" Mac Book Pro with a wireless Mighty Mouse. The mouse is consistently losing the connection with the computer and I have to go to the Bluetooth menu to re-establish the connection. Is this a known issue or does this computer or Mighty Mouse have a defect?

iMac 24, Mac OS X (10.5.5)

Posted on Jun 7, 2009 8:22 AM

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154 replies

Jun 27, 2009 6:42 PM in response to Casa De Trevino

Hello, bring your laptops into the Genius BAR and have them open tickets!

I brought my Mac into the Genius Bar. They wanted me to leave it with them for at least 5 business days so they could send it out for intensive diagnostics - which might wipe out whatever I have on the laptop.
I told them I couldn't part with the laptop for some time but would keep a record of my experiences.
From 6/11-only 4 instances of mouse/keyboard loss of connectivity.
I have switched daily between Safari and Firefox - most of the time no instances of failure; and no instances of failure while using iWork or iLife.

Jul 1, 2009 5:33 PM in response to justshy

I have been monitoring my problem with the loss of connectivity of the wireless keyboard and mouse.
Since 25-June I have no loss of wireless mouse or keyboard. I alternate days using Safari and Firefox. (Tonight I updated Firefox to latest version.)
Perhaps Apple has solved the problem and snuck it into a recent update of software / hardware?
I hope so.

Jul 1, 2009 7:00 PM in response to justshy

Don't get your hopes up. The problem totally went away for me with the last Bluetooth update and the mouse worked fine until about three days ago. Now I'm having the same old once or twice a day problem of losing connection. Same fix...turn off Bluetooth with the trackpad and turn it back on. Not sure what I'd do if I was using an iMac...I guess reboot.

Jul 2, 2009 12:27 PM in response to Larry McJunkin

With an iMac or other non-trackpad computer I would recommend getting a (used) USB mouse to plugin temporarily to turn off BT and turn it back on again. I do this even though I have a laptop (the trackpad is not easily accessible because I have the computer under a counter and on edge). I had also hoped the updated BT would solve the problem but it hasn't for me. Now the outages occur mainly on waking from sleep.

Jul 7, 2009 11:35 AM in response to MrRules

Add me to the growing list of people with a Mighty Mouse and having problems since upgrading to 10.5.7. I also just upgraded to the new 13" MacBook Pro and am having the same issue. It happens seemingly randomly about 4 - 5 times a day. It is getting to be annoying. I hope 10.5.8 fixes this bluetooth issue. I also ran the Bluetooth update and it didn't seem to have any effect.

Jul 9, 2009 10:24 PM in response to DavidMacBookPro17

I use a Logitech V470 and two old (white) Apple wireless keyboards (in different locations) and the bluetooth connection of both mous and keyboards drops intermitently. Most times both drop at the same time but sometimes the keyboard stops responding but not the mouse or viceversa.

My solutions:

1. Turning BT on and off sometimes (not very often) solves the problem.

2. If that fails, I reboot, turning BT devices off and turning them back on. That seems to work most times.

3. Occasionally, I have to reconfigure the keyboard. I've never had to reconfigure the mouse.

Lately, the problem is less frequent, so I did not install the latest BT firmware update, just in case it made things worse.

Jul 11, 2009 7:23 AM in response to MrRules

I have a MBP and mighty mouse, too. I am totally up to date, including the bluetooth update. MM still disconnects regularly, for no reason. very annoying. This happens several times a day. The fastest way to fix it is to go to the BT icon on top, open BT preferences, which shows the mouse is connected. Then it suddenly works again. It is pretty annoying though. Why does the BT keep dropping the mm? I thought this was supposed to be fixed.

Mighty Mouse keeps losing connection

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