Level 1

12 points

Iphone sync error 13019?

Ever since I upgraded to iTunes 8.2 I've been having issues synching. It will copy photos, ringtones, etc, but at some point says that iTunes could not sync "Error 13019".
(reposting in the appropriate forum)

Searching resulted in nothing.

Now my playlists on the phone are wiped out, oddly enough the music is there, but it doesnt show up on the phone. If I connect it to iTunes, it shows the music and the playlists as being there.

I did a reinstall of iTunes and chose a restore from back up, neither has worked.

Anyone else run into this?

Dual Core G5, Mac OS X (10.4.5)

Posted on Jun 12, 2009 4:10 PM

264 replies

Roxmo

Level 1

0 points

Jun 17, 2009 1:26 PM in response to Apollo444

Same here!

Jun 17, 2009 1:34 PM in response to Swisscub

Here is pic.
http://i44.tinypic.com/14t7rj8.jpg

WorWolf

Level 1

0 points

Jun 17, 2009 1:46 PM in response to Apollo444

Same here, lets see some blue posts please 🙂

monikeo

Level 1

0 points

Jun 17, 2009 1:52 PM in response to Swisscub

Yep, same here.

Jun 17, 2009 2:01 PM in response to monikeo

I had the exact same problem, to fix this - i unticked the box to unsync all my music with my iphone - and then synced it again.

This sorted all my problems
- Removed the music from iphone
- Re-added it
- Problem solved

Et voila!

miker9

Level 1

0 points

Jun 17, 2009 3:35 PM in response to rkkristensen

it works, i deleted all my music and the added again and it works

RaeMie

Level 1

0 points

Jun 17, 2009 3:48 PM in response to rkkristensen

I tried it too, worked like a charm. Thanks so much!!!!

Message was edited by: RaeMie

Jun 17, 2009 4:01 PM in response to rkkristensen

How do you unsync your music? Please help.

Jun 17, 2009 5:24 PM in response to Saint_louis

OK, hello and all that. Just regristered.

Heres how to fix.

Unsync your music/videos or whatever isn't going onto your iphone/itouch by plugging in your device and unchecking the sync box within each multimedia tab then click apply. Let the device sync then once completed reconnect your device check all your sync tabs that you want and sync again. This should resolve the problems and sync your files.

It should only be your music and videos and some podcast that don't sync at the start but this description should fix the error (13019).

Bleuzz

Level 1

0 points

Jun 17, 2009 6:56 PM in response to Sweeney1988

A different solution for me:

I tried everything suggested including a complete un-sync then re-sync, even a complete restore, but nothing worked.

Then I figured out what was causing the 13019 error for me.....a voice memo!

Just last Sunday, I ripped some songs from old CD's that had been gathering dust in the closet. The day after, I noticed that iTunes didn't find album artwork for everything, so I launched a program I've had for a while called FixTunes (for Windows) that tries to automatically find missing album art. If it is successful, it makes a note in the comment field of the song that says FIXED . If it can't find the album artwork/metadata, it stamps SKIPPED in the comment field.

FixTunes saw the voice memo as a song which it couldn't match back to any known songs, so it stamped SKIPPED in the comment field. All I had to do was removed that text in the comment field then no more 13019 error!

I hope this helps someone.

hughdawg

Level 1

0 points

Jun 17, 2009 7:38 PM in response to Saint_louis

I had the same problem as everyone else. Unsyncing the music fixed the problem. You just click on the 'music' tab from your itunes/iphone homepage. Then unclick the box and click apply in the lower right corner. Then, after that sync is complete, recheck the box, click apply, and enjoy.

Jun 17, 2009 7:54 PM in response to RezX

ITouch 3.0 Upgrade

Had same issue (13019), tryed restarting ITouch, restarting computer after update, running diagnostics in ITunes. Tried changing the settings to manually manage music and what to sync and not sync-no luck fixing this. Only thing that appears to be working is to restore the Itouch back to factory settings and sync.

Message was edited by: christy1246

Roxmo

Level 1

0 points

Jun 17, 2009 8:19 PM in response to RezX

I solved that by telling sync to erase the songs (they weren't there to begin with anyway); then I resynced the songs. That worked!

Jun 17, 2009 11:35 PM in response to Apollo444

I had the seme problem. In other threads one solution was to remove your musik from your mediathek an re-add it.
I just removed all songs from my mediathek where the "!" Icon (broken link) appeared. After this i resynched my iPhone via iTunes and didn't received any error.
hth
Joachim

Jun 17, 2009 11:55 PM in response to RezX

Unsyncing and syncing the music and videos worked for me

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Iphone sync error 13019?