Newsroom Update

Apple Music today announced the release of its 100 Best Albums of all time, a list crafted by Apple Music’s experts alongside industry professionals. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

RezX Author

Level 1

12 points

Iphone sync error 13019?

Ever since I upgraded to iTunes 8.2 I've been having issues synching. It will copy photos, ringtones, etc, but at some point says that iTunes could not sync "Error 13019".
(reposting in the appropriate forum)

Searching resulted in nothing.

Now my playlists on the phone are wiped out, oddly enough the music is there, but it doesnt show up on the phone. If I connect it to iTunes, it shows the music and the playlists as being there.

I did a reinstall of iTunes and chose a restore from back up, neither has worked.

Anyone else run into this?

Dual Core G5, Mac OS X (10.4.5)

Posted on Jun 12, 2009 4:10 PM

264 replies

Jun 18, 2009 1:03 AM in response to RezX

I had the same problem with my iPhone 3G. In iTunes, I selected the Music tab under the iPhone device, unchecked the "Sync music" box, and applied the settings. Then synced the phone. After the iPhone synced I went back and selected the "Sync music" box and my music was reloaded. The sync was successful. This worked for me, but may not work for everyone.

Message was edited by: pennsignature

Jun 18, 2009 3:01 AM in response to pennsignature

the unsync music then resync worked for me
thanks guys!

GL to all

mattinbk

Level 1

0 points

Jun 18, 2009 5:41 AM in response to RezX

I unchecked music, and still got the error, so I unchecked photos and podcasts. The sync worked, I'm now putting my music back on. It seems to be working. Thanks for this thread and also to Vlad Hrybok's website which came up on google and led me to this thread. Yay.

Jun 18, 2009 7:34 AM in response to mobbingmaster

Many thanks to all of you.
Had the same problem.
But only the combination of both suggestions was successfull.
a. to unsync and then to sync the music but
b. to delete all music files with a "!" before sync again
so it works perfect.

a good link copytrans.de - a real alternative to itunes (only windows)

herr.tabrizi

twhite12

Level 1

0 points

Jun 18, 2009 10:36 AM in response to celivega

I had the same problem and restored as you said. Worked like a champ. Phone is now completely operational.

When syncing with MS Exchange, I do have to remove all emails from my in-box before a sync will work. 3.0 did not fix this problem.

clemlam

Level 1

0 points

Jun 18, 2009 12:20 PM in response to RezX

For all those having sync error 13019

Got the same problem when upgrading to 3.0

The only way to fix in itunes it is to:
- unselect "sync music" then apply
- select "sync music" then apply

Should be ok after this 😉

jferg

Level 1

0 points

Jun 18, 2009 4:55 PM in response to rkkristensen

it worked perfectly..thanks

Jun 18, 2009 7:24 PM in response to clemlam

Thanks for the help...works well after follow your instructions..

Thanks again

Separo

Level 1

0 points

Jun 19, 2009 1:40 PM in response to rkkristensen

Thank you for the tip. I am glad some of us are good

Juanno

Level 1

0 points

Jun 19, 2009 11:24 PM in response to RezX

I made a recording using the new Voice Memos in OS 3.0 and had no problems for a day doing multiple syncs until I changed the name of that recording in iTunes and then could not get a completed sync. I deleted the file and it sync'd just fine.

Jun 20, 2009 3:59 AM in response to hughdawg

THIS WORKED FOR ME!!! THANK YOU!!!!

Jun 21, 2009 1:34 PM in response to closetdiaries

Cheers!
I thought I was in for a long search and a few hours of trial and error, but you all helped me immediately with bug #13019!
Happy now....

-all smiles-

Jun 21, 2009 6:04 PM in response to RezX

Im having the same problem it will work fine for a minute and then itunes will lock up.

I hope Apple will fix the problem soon I got a new phone and can't put all music on it.

sebbytje

Level 1

0 points

Jun 22, 2009 1:21 AM in response to RezX

Same issue for me. It happened to be related to the new voice memo. I had to uncheck to box include the voice memo in the sync and re sync the iphone.

Jun 22, 2009 8:37 AM in response to RezX

hey guys
i resolve this by not using smart playlist and only sync normal playlist...

but when i think of it, the smart playlist i try to sync previously is recent added tracks which include the voice memo that i have renamed.

so maybe it's the bug due to voice memo, but cannot confirmed is it due to renaming of it.

hope this sheds some light... cheers!

Iphone sync error 13019?